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From: Daave on 28 Jun 2010 11:35
Don wrote:
> On Mon, 28 Jun 2010 10:12:11 -0300, John John - MVP
> <audetweld(a)nbnet.nb.ca> wrote:
>
>> Don wrote:
>>> I'm working on a friend's computer and he has managed to disable all
>>> user accounts, including "administrator". How do I get control
>>> again so I can enable administrator?
>>
>> Login to Safe-Mode with the built-in Administrator account.
>>
>> John
>
>
> All accounts are disabled, including the "administrator" account.
> How do I deal with this?

The very first thing you need to do to deal with this is to copy all
your data to an external hard drive. You could either remove the hard
drive or boot off something like UBCD4Win or Ubuntu.

Then perhaps you can use a rescue disk like the ones mentioned here to
scan for malware:

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

What do you mean that the accounts are "disabled"? What exactly happens?
Have you used Safe Mode?


From: John John - MVP on 28 Jun 2010 11:48
Don wrote:
> On Mon, 28 Jun 2010 10:12:11 -0300, John John - MVP <audetweld(a)nbnet.nb.ca> wrote:
>
>> Don wrote:
>>> I'm working on a friend's computer and he has managed to disable all
>>> user accounts, including "administrator". How do I get control again
>>> so I can enable administrator?
>> Login to Safe-Mode with the built-in Administrator account.
>>
>> John
>
>
> All accounts are disabled, including the "administrator" account. How do I deal with this?

On Windows XP the built-in Administrator account is *always* available
and able to logon to the Recovery Console or to Safe Mode...even if it
is disabled, the system will enable it to allow access via these two
methods.

John
From: Don on 28 Jun 2010 15:18
On Mon, 28 Jun 2010 12:48:27 -0300, John John - MVP <audetweld(a)nbnot.nb.ca> wrote:

>Don wrote:
>> On Mon, 28 Jun 2010 10:12:11 -0300, John John - MVP <audetweld(a)nbnet.nb.ca> wrote:
>>
>>> Don wrote:
>>>> I'm working on a friend's computer and he has managed to disable all
>>>> user accounts, including "administrator". How do I get control again
>>>> so I can enable administrator?
>>> Login to Safe-Mode with the built-in Administrator account.
>>>
>>> John
>>
>>
>> All accounts are disabled, including the "administrator" account. How do I deal with this?
>
>On Windows XP the built-in Administrator account is *always* available
>and able to logon to the Recovery Console or to Safe Mode...even if it
>is disabled, the system will enable it to allow access via these two
>methods.
>
>John

Thanks John and the others for your help. John, how do I get to safe mode? I thought I tried every way I know and couldn't get there.

Don
From: John John - MVP on 28 Jun 2010 15:31
Don wrote:
> On Mon, 28 Jun 2010 12:48:27 -0300, John John - MVP
> <audetweld(a)nbnot.nb.ca> wrote:
>
>> Don wrote:
>>> On Mon, 28 Jun 2010 10:12:11 -0300, John John - MVP
>>> <audetweld(a)nbnet.nb.ca> wrote:
>>>
>>>> Don wrote:
>>>>> I'm working on a friend's computer and he has managed to
>>>>> disable all user accounts, including "administrator". How do
>>>>> I get control again so I can enable administrator?
>>>> Login to Safe-Mode with the built-in Administrator account.
>>>>
>>>> John
>>>
>>> All accounts are disabled, including the "administrator" account.
>>> How do I deal with this?
>> On Windows XP the built-in Administrator account is *always*
>> available and able to logon to the Recovery Console or to Safe
>> Mode...even if it is disabled, the system will enable it to allow
>> access via these two methods.
>>
>> John
>
> Thanks John and the others for your help. John, how do I get to safe
> mode? I thought I tried every way I know and couldn't get there.

Press or tap the F8 key when the computer is booting up, press it before
Windows starts to load, just after the BIOS POST routine. When at the
Advanced boot options screen select Safe Mode and when presented with
the logon screen enter Administrator in the logon box and enter the
password... which might be your second hurdle, you need to know the
password for the account. If you don't know the password often times
the password is just left blank, press <Enter> and see if you can logon.
If you cannot get around the password then use the tool suggested by
Pegasus to get around the problem.

John
From: Don on 28 Jun 2010 18:58
On Mon, 28 Jun 2010 16:31:00 -0300, John John - MVP
<audetweld(a)nbnet.nb.ca> wrote:

>
>Don wrote:
>> On Mon, 28 Jun 2010 12:48:27 -0300, John John - MVP
>> <audetweld(a)nbnot.nb.ca> wrote:
>>
>>> Don wrote:
>>>> On Mon, 28 Jun 2010 10:12:11 -0300, John John - MVP
>>>> <audetweld(a)nbnet.nb.ca> wrote:
>>>>
>>>>> Don wrote:
>>>>>> I'm working on a friend's computer and he has managed to
>>>>>> disable all user accounts, including "administrator". How do
>>>>>> I get control again so I can enable administrator?
>>>>> Login to Safe-Mode with the built-in Administrator account.
>>>>>
>>>>> John
>>>>
>>>> All accounts are disabled, including the "administrator" account.
>>>> How do I deal with this?
>>> On Windows XP the built-in Administrator account is *always*
>>> available and able to logon to the Recovery Console or to Safe
>>> Mode...even if it is disabled, the system will enable it to allow
>>> access via these two methods.
>>>
>>> John
>>
>> Thanks John and the others for your help. John, how do I get to safe
>> mode? I thought I tried every way I know and couldn't get there.
>
>Press or tap the F8 key when the computer is booting up, press it before
>Windows starts to load, just after the BIOS POST routine. When at the
>Advanced boot options screen select Safe Mode and when presented with
>the logon screen enter Administrator in the logon box and enter the
>password... which might be your second hurdle, you need to know the
>password for the account. If you don't know the password often times
>the password is just left blank, press <Enter> and see if you can logon.
> If you cannot get around the password then use the tool suggested by
>Pegasus to get around the problem.
>
>John


Thanks, John and others. I'll try this tonight. I'm not at that
computer right now.

Thanks agan,
Don
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