Attempting Clean Boot
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From: beldonga on 6 Sep 2009 12:59 I have 2 independent PCs running XP Home Edition w/Service Pack 3. I am the only user and system administrator of both. The "clean boot" process works on one. On the other I get an error that 'an access is denied while attempting to change a service and I may have to log on as system administrator to make a change' .
From: Gerry on 6 Sep 2009 13:51 What is the name of the service? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ beldonga wrote: > I have 2 independent PCs running XP Home Edition w/Service Pack 3. I > am the only user and system administrator of both. The "clean boot" > process works on one. On the other I get an error that 'an access is > denied while attempting to change a service and I may have to log on > as system administrator to make a change' .
From: beldonga on 6 Sep 2009 14:06 Thanks for the reply. It does not tell me what the 'service' is, just that access is denied and, therefore, I cannot do a 'clean boot' procedure as defined by Microsoft. "Gerry" wrote: > What is the name of the service? > > > -- > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > beldonga wrote: > > I have 2 independent PCs running XP Home Edition w/Service Pack 3. I > > am the only user and system administrator of both. The "clean boot" > > process works on one. On the other I get an error that 'an access is > > denied while attempting to change a service and I may have to log on > > as system administrator to make a change' . >
From: Gerry on 6 Sep 2009 17:20 Does anything apprear in Event Viewer? Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ beldonga wrote: > Thanks for the reply. It does not tell me what the 'service' is, just > that access is denied and, therefore, I cannot do a 'clean boot' > procedure as defined by Microsoft. > > "Gerry" wrote: > >> What is the name of the service? >> >> >> -- >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> beldonga wrote: >>> I have 2 independent PCs running XP Home Edition w/Service Pack 3. I >>> am the only user and system administrator of both. The "clean boot" >>> process works on one. On the other I get an error that 'an access is >>> denied while attempting to change a service and I may have to log on >>> as system administrator to make a change' .
From: Daave on 7 Sep 2009 10:47
beldonga wrote: > I have 2 independent PCs running XP Home Edition w/Service Pack 3. I > am the only user and system administrator of both. The "clean boot" > process works on one. On the other I get an error that 'an access is > denied while attempting to change a service and I may have to log on > as system administrator to make a change' . What antispyware program or suite are you running on that PC? Are you sure that that PC is malware-free? If so, how did you determine that? |