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From: Barbara on 14 Apr 2010 16:17
Hi,

I have two problems. 1. a co-worker's autofill feature isn't working for all
of her contacts. Her computer crashed a while back and she moved to a new
one. I performed all the steps to copy the .NK2 file to her outlook folder
but it didn't do anything. She has several users on her computers with
multiple .NK2 files (one is even in a downloads folder); I'm not sure if I'm
looking in the correct folder because her user doesn't have an outlook folder
where I can locate an .NK2. I unhid the all the files before I tried to
perform this operation as well. Am I doing something incorrectly and is there
a way to resolve this? 2. My other co-workers autofill feature is not
populating multiple addresses for the same contact (i.e. they have a home and
work email for one contact in their address book, but when they start typing
the persons' name only one email comes up). Is it possible to resolve this
without drastically changing the way their email is currently set up? They
don't want to lose folders, contacts, etc.

Any help would be greatly appreciated. Thanks!

From: Russ Valentine on 14 Apr 2010 16:50
You appear not to realize that autocompletion has nothing whatsoever to do
with Contacts. So what you see is the expected behavior.
We can't tell you what you did wrong to migrate the autocompletion cache
without know what you did.
--
Russ Valentine
"Barbara" <Barbara(a)discussions.microsoft.com> wrote in message
news:4F8C7685-99FA-464F-81C7-302646966D3F(a)microsoft.com...
> Hi,
>
> I have two problems. 1. a co-worker's autofill feature isn't working for
> all
> of her contacts. Her computer crashed a while back and she moved to a new
> one. I performed all the steps to copy the .NK2 file to her outlook folder
> but it didn't do anything. She has several users on her computers with
> multiple .NK2 files (one is even in a downloads folder); I'm not sure if
> I'm
> looking in the correct folder because her user doesn't have an outlook
> folder
> where I can locate an .NK2. I unhid the all the files before I tried to
> perform this operation as well. Am I doing something incorrectly and is
> there
> a way to resolve this? 2. My other co-workers autofill feature is not
> populating multiple addresses for the same contact (i.e. they have a home
> and
> work email for one contact in their address book, but when they start
> typing
> the persons' name only one email comes up). Is it possible to resolve this
> without drastically changing the way their email is currently set up? They
> don't want to lose folders, contacts, etc.
>
> Any help would be greatly appreciated. Thanks!
>

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