From: Lou on
My Avira AntiVir? PersonalEdition Classic is suddenly constantly
complaining about "HEUR/malware" in pexshell.dll for phrase express.
I think the complaint is BS so I tell it to ignore but it does not
remember and is a royal PIA.
Anyone have any ideas other than killing phrase express - which I like.

TIA

Lou
Education is about knowing where to look for answers.
From: Paul Lutus on
Lou wrote:

> My Avira AntiVirĀ® PersonalEdition Classic is suddenly constantly
> complaining about "HEUR/malware" in pexshell.dll for phrase express.
> I think the complaint is BS so I tell it to ignore but it does not
> remember and is a royal PIA.
> Anyone have any ideas other than killing phrase express - which I like.

Certainly. Replace your installation of the program being complained about.
See if this stops the reports.

If removing and replacing the program doesn't stop the error messages, the
problem is with the antivirus software. If it does stop the messages, the
problem was with the target program.

--
Paul Lutus
http://www.arachnoid.com
From: George on
You have probably encountered a false positive. I use Command
Antivirus and it identified a false positive once. I reported it to
the owner of the software and they issued a virus defintion update. I
recommend that you do the same.

From: Lou on
George wrote:
> You have probably encountered a false positive. I use Command
> Antivirus and it identified a false positive once. I reported it to
> the owner of the software and they issued a virus defintion update. I
> recommend that you do the same.
>

I told the Phrase Express folks and they got to Avira who admitted its a
mistake and will fix it.
BTW phrase express is very neat stuff.

Lou