Can't read Status of Network Connection
in [Hardware]
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From: cornedbeef007-groups on 20 Apr 2010 05:52 Start | Network connections. Select the nic card. Right click, select Status, and nothing happens. The nic is working OK, I can Disable it, enable it, repair it, but I can't read the Status of it. I have tried uninstalling / reinstalling it in device manager. Any ideas how to fix it so I can read the status?
From: Shenan Stanley on 20 Apr 2010 20:30 cornedbeef007-groups(a)yahoo.com.au wrote: > Start | Network connections. > Select the nic card. > Right click, select Status, and nothing happens. > > The nic is working OK, I can Disable it, enable it, repair it, but I > can't read the Status of it. > > I have tried uninstalling / reinstalling it in device manager. > > Any ideas how to fix it so I can read the status? You uninstalled/installed it - but did you do so with the latest driver from the manufacturer of sais device? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: cornedbeef007-groups on 20 Apr 2010 21:03 On Apr 21, 10:30 am, "Shenan Stanley" <newshel...(a)gmail.com> wrote: > cornedbeef007-gro...(a)yahoo.com.au wrote: > > Start | Network connections. > > Select the nic card. > > Right click, select Status, and nothing happens. > > > The nic is working OK, I can Disable it, enable it, repair it, but I > > can't read the Status of it. > > > I have tried uninstalling / reinstalling it in device manager. > > > Any ideas how to fix it so I can read the status? > > You uninstalled/installed it - but did you do so with the latest driver from > the manufacturer of sais device? > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html It's an onboard nic, and it uses the driver loaded from the motherboard's driver cdrom. Should I load the motherboard's drivers again? Will it even load anything new with it being the same as what is already there, even though the existing might be corrupt? How can I force it to use the "new" copy of the driver? It used to work months(?) ago, but I only noticed this problem the other day. It's not a problem, other than it 'should' work, but doesn't.
From: Shenan Stanley on 20 Apr 2010 21:20 cornedbeef007-groups wrote: > Start | Network connections. > Select the nic card. > Right click, select Status, and nothing happens. > > The nic is working OK, I can Disable it, enable it, repair it, but I > can't read the Status of it. > > I have tried uninstalling / reinstalling it in device manager. > > Any ideas how to fix it so I can read the status? Shenan Stanley wrote: > You uninstalled/installed it - but did you do so with the latest > driver from the manufacturer of sais device? cornedbeef007-groups wrote: > It's an onboard nic, and it uses the driver loaded from the > motherboard's driver cdrom. > Should I load the motherboard's drivers again? Will it even load > anything new with it being the same as what is already there, even > though the existing might be corrupt? > How can I force it to use the "new" copy of the driver? > > It used to work months(?) ago, but I only noticed this problem the > other day. > It's not a problem, other than it 'should' work, but doesn't. 1) Doesn't matter if it is an on-board NIC - it is still someone's chip and only in a about half the cases is it actually the same as the motherboard. Intel, Broadcom are common chipsets to be integrated into others mainboards. What is it under the Device Manager? 2) Sometimes a patch to fix a hole in Windows/other OS can close something a driver was taking advantage of (knowingly or unknowingly) and a new driver might be needed - thus you should always check the manufacturer's site for the latest driver if you start having trouble. Try the mainboard manufacturer's web site first - follow that up by checking the chipset of the NIC's manufacturer's web page for the model of the chipset it showed in (1). 3) When was the last time you scanned for malware? Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): SuperAntiSpyware http://www.superantispyware.com/ Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): MalwareBytes http://www.malwarebytes.com/ Reboot and logon as administrative user. Download and run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx You may find nothing, you may find only cookies, you may think it is a waste of time - but if you do all this and report back here with what you do/don't find as you are doing all of it - you are adding more pieces to the puzzle and the entire picture just may become clearer and your problem resolved. Reboot and logon as administrative user. Your "I have tried uninstalling / reinstalling it in device manager" without searching for a newer version of the driver reminds me of the quote, "Insanity is doing the same thing over and over again but expecting different results." *grin* One thing that could have happened - a driver update accepted from Microsoft (who had nothing to do with the manufacture or current support of your NIC.) Another things - things can and do go bad over time - could be that component is doing just that. Network components can get surges just like electrical components can. ;-) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: cornedbeef007-groups on 23 Apr 2010 08:47 On Apr 21, 11:20 am, "Shenan Stanley" <newshel...(a)gmail.com> wrote: > cornedbeef007-groups wrote: > > Start | Network connections. > > Select the nic card. > > Right click, select Status, and nothing happens. > > > The nic is working OK, I can Disable it, enable it, repair it, but I > > can't read the Status of it. > > > I have tried uninstalling / reinstalling it in device manager. > > > Any ideas how to fix it so I can read the status? > Shenan Stanley wrote: > > You uninstalled/installed it - but did you do so with the latest > > driver from the manufacturer of sais device? > cornedbeef007-groups wrote: > > It's an onboard nic, and it uses the driver loaded from the > > motherboard's driver cdrom. > > Should I load the motherboard's drivers again? Will it even load > > anything new with it being the same as what is already there, even > > though the existing might be corrupt? > > How can I force it to use the "new" copy of the driver? > > > It used to work months(?) ago, but I only noticed this problem the > > other day. > > It's not a problem, other than it 'should' work, but doesn't. > > 1) Doesn't matter if it is an on-board NIC - it is still someone's chip and > only in a about half the cases is it actually the same as the motherboard.. > Intel, Broadcom are common chipsets to be integrated into others mainboards. > What is it under the Device Manager? > > 2) Sometimes a patch to fix a hole in Windows/other OS can close something a > driver was taking advantage of (knowingly or unknowingly) and a new driver > might be needed - thus you should always check the manufacturer's site for > the latest driver if you start having trouble. Try the mainboard > manufacturer's web site first - follow that up by checking the chipset of > the NIC's manufacturer's web page for the model of the chipset it showed in > (1). > > 3) When was the last time you scanned for malware? > > Reboot and logon as administrative user. > > Download, install, run, update and perform a full scan with the following > (freeware version): > > SuperAntiSpywarehttp://www.superantispyware.com/ > > Reboot and logon as administrative user. > > Download, install, run, update and perform a full scan with the following > (freeware version): > > MalwareByteshttp://www.malwarebytes.com/ > > Reboot and logon as administrative user. > > Download and run the MSRT manually:http://www.microsoft.com/security/malwareremove/default.mspx > > You may find nothing, you may find only cookies, you may think it is a > waste of time - but if you do all this and report back here with what you > do/don't find as you are doing all of it - you are adding more pieces to > the puzzle and the entire picture just may become clearer and your > problem resolved. > > Reboot and logon as administrative user. > > Your "I have tried uninstalling / reinstalling it in device manager" without > searching for a newer version of the driver reminds me of the quote, > "Insanity is doing the same thing over and over again but expecting > different results." *grin* > > One thing that could have happened - a driver update accepted from Microsoft > (who had nothing to do with the manufacture or current support of your NIC.) > > Another things - things can and do go bad over time - could be that > component is doing just that. Network components can get surges just like > electrical components can. ;-) > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html- Hide quoted text - > > - Show quoted text - The motherboard manufacturers website has the same version of nic driver as the one I have loaded. So, I replaced the ones on the sytem with fresh copies from the cd. Not fixed. I "installed" the driver again, and it offered to "Repair" the installation. Not fixed. I made a new user, logged off, and logged on as the new user. The new user could read the nic status OK. !?!?!? I logged off, and logged back on as my original, broken user. I made the nic display in the system tray. I could right click select "Status" and the status dialog showed. Curiouser and curiouser! It looked like an Explorer display fault. So I restored defaults in the Explorer Tools, Folder Options,View tab. Now I can read the status from Control Panel, Network Connections, nic, right click Status! Hooray.
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