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From: SJMP on 18 Nov 2009 14:38
I am running office 2003. I installed the Visio viewer and compatibility pack
(was not sure if it was 2007 or not). But I still cannot open the image.

The weird thing is that after I installed the viewer then the diagram was
recognized in Windows XP that it was a visio doc. Correct icon showed up next
to it.
But when I try to open it, it opens IE, then the warning window asks me to
accept loading this, I accept and the screen is blank with an X in upper left
hand corner.

How can I fix/troublshoot this?
Thanks,
SJMP
From: undisclosed on 19 Nov 2009 02:08

Yes, even I am facing the same issue. Any help or thought will be highly
appreciated.


--
harishkulal
From: SJMP on 19 Nov 2009 11:21
Does anyone have any information here? IE is trying to open the vsd as it
should, I have installed 2003 and 2007 view to no avail. I tried the fix in
KB 910349 but that did not work.

The vsd file itself is fine. I just cannot open it on a Windows XP Office
2003 machine.

Thanks,

"SJMP" wrote:

> I am running office 2003. I installed the Visio viewer and compatibility pack
> (was not sure if it was 2007 or not). But I still cannot open the image.
>
> The weird thing is that after I installed the viewer then the diagram was
> recognized in Windows XP that it was a visio doc. Correct icon showed up next
> to it.
> But when I try to open it, it opens IE, then the warning window asks me to
> accept loading this, I accept and the screen is blank with an X in upper left
> hand corner.
>
> How can I fix/troublshoot this?
> Thanks,
> SJMP
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