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From: RCC on 21 Mar 2010 10:55
Purchased a new Windows 7 Home Premium system in January from Dell. Received
an automatic update on March 11th. The update did not affect the
administrator and one of the users but did affect a third user with the
message "Cannot start Microsoft Office Outlook. Cannot open the Outlook
window." I don't know much about computers...can someone help me?
From: Shenan Stanley on 21 Mar 2010 11:19
RCC wrote:
> Purchased a new Windows 7 Home Premium system in January from Dell.
> Received an automatic update on March 11th. The update did not
> affect the administrator and one of the users but did affect a
> third user with the message "Cannot start Microsoft Office Outlook.
> Cannot open the Outlook window." I don't know much about
> computers...can someone help me?

Windows 7 Home Premium.... 32-bit or 64-bit?

If you uninstall the update - does the problem go away?

Are you stating the other users of the computer (the other accounts) *can*
open outlook?

Try this:
http://support.microsoft.com/kb/252304

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: Peter Foldes on 21 Mar 2010 17:10
Does it open in safe mode? If it does then you have a incompatible Add In



Start > Run > outlook.exe /resetnavpane

(notice the space between outlook.exe and /resetnavpane)


--
Peter

Please Reply to Newsgroup for the benefit of others
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"RCC" <RCC(a)discussions.microsoft.com> wrote in message
news:9D811286-775D-4262-90ED-53FB2926714F(a)microsoft.com...
> Purchased a new Windows 7 Home Premium system in January from Dell. Received
> an automatic update on March 11th. The update did not affect the
> administrator and one of the users but did affect a third user with the
> message "Cannot start Microsoft Office Outlook. Cannot open the Outlook
> window." I don't know much about computers...can someone help me?

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