Cannot uninstall IE8
in [Internet Explorer 6]
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From: Jacob Hellums on 8 Oct 2009 17:35 Message-ID: <e85f47e960134b1bada29081acc6be37(a)newspe.com> X-Mailer: http://www.umailcampaign.com, ip log:68.97.197.105 Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser NNTP-Posting-Host: 22.bb.5446.static.theplanet.com 70.84.187.34 Path: TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl!newspe.com Lines: 1 Xref: TK2MSFTNGP01.phx.gbl microsoft.public.windows.inetexplorer.ie6.browser:403529 "Hi i cannot uninstall IE8 because when i try i get a copy error. setup cannot copy the file hmmapi.dll.mui. ensure that the location specified below is correct or change it and insert windows nt service pack uninstall directory in the drive you specify. i really want to get ie8 out so i can go back to ie7. i really need some help please. i am using windows xp" I'm having the same problem. I try to open that file and it says it's unknown to Windows. It won't finish uninstalling ie8. http://support. microsoft.com/kb/957700 just tells how to do what I was already doing and can't continue because hmmapi.dll.mui can't be copied. There is no solution to fixing the problem for that file that I can see. Please help. Thanks in advance. url:http://www.ureader.com/msg/137515544.aspx
From: Robert Aldwinckle on 10 Oct 2009 10:19 (cross-post added to IE General) >> setup cannot copy the file hmmapi.dll.mui. ensure that the location >> specified below is correct or change it and insert windows nt service pack Which version of IE and Windows (not just number and maintenance level since I suspect your locale will be a factor too.) In any case I would try to find out where all the hmmapi files are and what they're called. For example, I don't have a .dll.mui but I do have a .dll.000 (whatever that is.) Try this in a cmd window: cd /d %windir% and dir/a/s hmmapi* Here's where I have that .dll.000 thing: <cmd_output OS="XPsp3 (EN-US)"> Directory of F:\WINDOWS\ie8 2005-07-25 09:51 39,936 hmmapi.dll 2008-04-13 20:11 38,912 hmmapi.dll.000 2 File(s) 78,848 bytes </cmd_output> Oops. Now I have found that I do have a .dll.mui but it's under %ProgramFiles% E.g. in addition to the previous two commands you would have to add cd /d %ProgramFiles% and dir/a/s hmmapi* For example, that shows me this: <cmd_output> Directory of F:\Program Files\Internet Explorer\en-US 2009-03-08 14:22 12,288 hmmapi.dll.mui 1 File(s) 12,288 bytes </cmd_outut> Does the uninstall log show you where it is trying to find that file? In any case you could get more clues by running ProcMon to capture the uninstall procedure's registry and file accesses. > I'm having the same problem. > Please help. Thanks in > advance. > > url:http://www.ureader.com/msg/137515544.aspx There are several other suggestions in that archive!! Why didn't you at least refer to them, whether you used them or not (they would change things) and your results from trying them? Also you dropped the cross-post which PA Bear tried to provide the OP. Re-adding that though now the discussion will be even more disjointed. HTH Robert Aldwinckle --- "Jacob Hellums" <oooooo(a)gmail.com> wrote in message news:... > Message-ID: <e85f47e960134b1bada29081acc6be37(a)newspe.com> > X-Mailer: http://www.umailcampaign.com, ip log:68.97.197.105 > Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser > NNTP-Posting-Host: 22.bb.5446.static.theplanet.com 70.84.187.34 > Path: TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl!newspe.com > Lines: 1 > Xref: TK2MSFTNGP01.phx.gbl microsoft.public.windows.inetexplorer.ie6.browser:403529 > > "Hi i cannot uninstall IE8 because when i try i get a copy error. > setup cannot copy the file hmmapi.dll.mui. ensure that the location > specified below is correct or change it and insert windows nt service pack > uninstall directory in the drive you specify. i really want to get ie8 out > so > i can go back to ie7. i really need some help please. i am using windows > xp" > > I'm having the same problem. I try to open that file and it says it's > unknown to Windows. It won't finish uninstalling ie8. http://support. > microsoft.com/kb/957700 just tells how to do what I was already doing and > can't continue because hmmapi.dll.mui can't be copied. There is no solution > to fixing the problem for that file that I can see. Please help. Thanks in > advance. > > url:http://www.ureader.com/msg/137515544.aspx
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