Changes to recurring appointments not updating in others' cale
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From: JD2 on 17 Apr 2008 02:18 Hi Diane, Thank you for your prompt response. We'll certainly delete the forms cache. What do you mean by "reset the view on the folder"? Cheers JD "Diane Poremsky {MVP}" wrote: > I believe the first is a "known issue" they are working on but I'm not sure > if the second part is related. You can do two things that might help - reset > the view on the folder and delete the forms cache. > > -- > Diane Poremsky [MVP - Outlook] > Author, Teach Yourself Outlook 2003 in 24 Hours > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ > Outlook 2007: http://www.slipstick.com/outlook/ol2007/ > > Outlook Tips by email: > dailytips-subscribe-request(a)lists.outlooktips.net > > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > Subscribe to Exchange Messaging Outlook newsletter: > EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > ** Please include your Outlook version, Account type, and Windows Version > when requesting assistance ** > > > "JD2" <JD2(a)discussions.microsoft.com> wrote in message > news:E8F6C569-3DDE-4A6A-956C-59753CFA74C2(a)microsoft.com... > > Dear Outlook gurus, > > > > One of my colleagues is having several issues with Outlook 2003 (and we > > have > > tried reloading Outlook on her PC, creating new profiles, etc. with no > > success). > > > > When she attempts to update a recurring appointment in her manager's > > calendar, she often gets a "can't change or can't open" recurring > > appointment, but it then allows her in. (I now understand this can be > > fixed > > by deleting the forms cache, which we will try soon). > > > > But now more maddening is she updates a recurring appointment in her > > manager's calendar, which sends an update to the meeting invitees. The > > invitees receive the update, they accept the change (and it sends an email > > to > > her), but it doesn't update their old calendar entry - and they then > > accidentally attend the old meeting time (which is rather embarrassing for > > them!). > > > > Is this second issue related to the first in any way? Any suggestions why > > either of these things are happening? Ideas would be welcomed ... > > > > Cheers > > JD2 >
From: Diane Poremsky {MVP} on 17 Apr 2008 09:27
http://www.outlook-tips.net/beginner/resetview.htm - use the second method if users create custom views as it will only reset the current view; use the first if they don't normally use custom views as it will remove all the custom views throughout the mailbox. If resetting the current view helps a little then stops, use cleanviews (first method) as it means some other view is corrupted and causing corruption. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request(a)lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "JD2" <JD2(a)discussions.microsoft.com> wrote in message news:17F87F82-8B49-4117-A4E4-D7EEB25CCE14(a)microsoft.com... > Hi Diane, > > Thank you for your prompt response. We'll certainly delete the forms > cache. > What do you mean by "reset the view on the folder"? > > Cheers > JD > > "Diane Poremsky {MVP}" wrote: > >> I believe the first is a "known issue" they are working on but I'm not >> sure >> if the second part is related. You can do two things that might help - >> reset >> the view on the folder and delete the forms cache. >> >> -- >> Diane Poremsky [MVP - Outlook] >> Author, Teach Yourself Outlook 2003 in 24 Hours >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/ >> >> Outlook Tips by email: >> dailytips-subscribe-request(a)lists.outlooktips.net >> >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com >> Subscribe to Exchange Messaging Outlook newsletter: >> EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >> >> ** Please include your Outlook version, Account type, and Windows Version >> when requesting assistance ** >> >> >> "JD2" <JD2(a)discussions.microsoft.com> wrote in message >> news:E8F6C569-3DDE-4A6A-956C-59753CFA74C2(a)microsoft.com... >> > Dear Outlook gurus, >> > >> > One of my colleagues is having several issues with Outlook 2003 (and we >> > have >> > tried reloading Outlook on her PC, creating new profiles, etc. with no >> > success). >> > >> > When she attempts to update a recurring appointment in her manager's >> > calendar, she often gets a "can't change or can't open" recurring >> > appointment, but it then allows her in. (I now understand this can be >> > fixed >> > by deleting the forms cache, which we will try soon). >> > >> > But now more maddening is she updates a recurring appointment in her >> > manager's calendar, which sends an update to the meeting invitees. The >> > invitees receive the update, they accept the change (and it sends an >> > to >> > her), but it doesn't update their old calendar entry - and they then >> > accidentally attend the old meeting time (which is rather embarrassing >> > for >> > them!). >> > >> > Is this second issue related to the first in any way? Any suggestions >> > why >> > either of these things are happening? Ideas would be welcomed ... >> > >> > Cheers >> > JD2 >> |