Prev: XP Pro 32bit and Software Restrictions do not all windows updates
Next: 0x80248015 update error
From: johnlft6 on 13 Feb 2008 15:33
Hello,

I seem to have the same problem installing sp1 for office 07 and the
config.msi folder. But I don't have carbonite installed. How can I find out
which program is causing the problem without uninstalling everything on my
computer?

thanks!

"ekeyser" wrote:

> For me this was an issue of the config.msi folder under c: being read-only.
> But it's more than that. I have carbonite installed which affects that folder
> in that way apparently. So just marking that folder as read/write isn't
> enough - you need to disable carbonite (or for me anyway). This will solve
> both problems probably btw.
>
> "Joshua Gottesman" wrote:
>
> > Jupiter,
> > Vista Home Premium
> > I tried the repair option. I got a lot of things telling me cancel/retry
> > for where it thinks I don't have access to files (I'm the sole user and I'm
> > and administrator, so I don't know why it tells me this, I should have access
> > to everything). I am talking about SP1 for Office Suite 2007 (I have Small
> > Business), not SP1 for Vista itself.
> >
> > Thanks for your help,
> >
> > Joshua
> >
> > "Jupiter Jones [MVP]" wrote:
> >
> > > Joshua;
> > > What operating system?
> > >
> > > Go to Programs/Add Remove Programs in the Control Panel.
> > > Select Office 2007.
> > > Then choose the Repair option.
> > > Then try the update again.
> > >
> > > The above applies if you attempting to install SP-1 for Office 2007.
> > > Disregard if you are attempting to install SP-1 for Windows Vista
> > > which is still Beta.
> > >
> > > --
> > > Jupiter Jones [MVP]
> > > http://www3.telus.net/dandemar
> > >
> > >
> > > "Joshua Gottesman" <Joshua Gottesman(a)discussions.microsoft.com> wrote
> > > in message news:3BDC7BB6-4F34-45A7-A30C-D9FE9D219A6B(a)microsoft.com...
> > > >I have tried installing this update at least a half dozen times, and
> > > >keep
> > > > getting this same Code 51E error. I've done this with the Windows
> > > > Office
> > > > 2007 DVD in the drive and with it not in the drive, I've done it
> > > > with virus
> > > > protection on and virus protection off. Nothing seems to work. It
> > > > just
> > > > won't install. Has anybody else experienced this and how was it
> > > > solved?
> > > >
> > > > In what may or may not be an unrelated issue, Word has been crashing
> > > > on me
> > > > constantly recently. Windows diagnostics didn't find anything. It
> > > > may have
> > > > to do with an add-in.
> > >
From: ekeyser on 13 Feb 2008 17:33

Your best bet is to use something like processmonitor (from MS - used to be
sysinternals) to find out which process is touching that folder.

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

It's going to dump a lot of info to your screen so be sure to filter the
output. Something like "path contains 'config'"

e

"johnlft6" wrote:

> Hello,
>
> I seem to have the same problem installing sp1 for office 07 and the
> config.msi folder. But I don't have carbonite installed. How can I find out
> which program is causing the problem without uninstalling everything on my
> computer?
>
> thanks!
>
> "ekeyser" wrote:
>
> > For me this was an issue of the config.msi folder under c: being read-only.
> > But it's more than that. I have carbonite installed which affects that folder
> > in that way apparently. So just marking that folder as read/write isn't
> > enough - you need to disable carbonite (or for me anyway). This will solve
> > both problems probably btw.
> >
> > "Joshua Gottesman" wrote:
> >
> > > Jupiter,
> > > Vista Home Premium
> > > I tried the repair option. I got a lot of things telling me cancel/retry
> > > for where it thinks I don't have access to files (I'm the sole user and I'm
> > > and administrator, so I don't know why it tells me this, I should have access
> > > to everything). I am talking about SP1 for Office Suite 2007 (I have Small
> > > Business), not SP1 for Vista itself.
> > >
> > > Thanks for your help,
> > >
> > > Joshua
> > >
> > > "Jupiter Jones [MVP]" wrote:
> > >
> > > > Joshua;
> > > > What operating system?
> > > >
> > > > Go to Programs/Add Remove Programs in the Control Panel.
> > > > Select Office 2007.
> > > > Then choose the Repair option.
> > > > Then try the update again.
> > > >
> > > > The above applies if you attempting to install SP-1 for Office 2007.
> > > > Disregard if you are attempting to install SP-1 for Windows Vista
> > > > which is still Beta.
> > > >
> > > > --
> > > > Jupiter Jones [MVP]
> > > > http://www3.telus.net/dandemar
> > > >
> > > >
> > > > "Joshua Gottesman" <Joshua Gottesman(a)discussions.microsoft.com> wrote
> > > > in message news:3BDC7BB6-4F34-45A7-A30C-D9FE9D219A6B(a)microsoft.com...
> > > > >I have tried installing this update at least a half dozen times, and
> > > > >keep
> > > > > getting this same Code 51E error. I've done this with the Windows
> > > > > Office
> > > > > 2007 DVD in the drive and with it not in the drive, I've done it
> > > > > with virus
> > > > > protection on and virus protection off. Nothing seems to work. It
> > > > > just
> > > > > won't install. Has anybody else experienced this and how was it
> > > > > solved?
> > > > >
> > > > > In what may or may not be an unrelated issue, Word has been crashing
> > > > > on me
> > > > > constantly recently. Windows diagnostics didn't find anything. It
> > > > > may have
> > > > > to do with an add-in.
> > > >
From: cosmo on 14 Feb 2008 11:09
I was having trouble installing SP3 (Vista home Premium). Found this post -
made config.msi R/W and disabled Carbonite - Problem solved - Thanks ekeyser!
--
Cosmo


"ekeyser" wrote:

> For me this was an issue of the config.msi folder under c: being read-only.
> But it's more than that. I have carbonite installed which affects that folder
> in that way apparently. So just marking that folder as read/write isn't
> enough - you need to disable carbonite (or for me anyway). This will solve
> both problems probably btw.
>
> "Joshua Gottesman" wrote:
>
> > Jupiter,
> > Vista Home Premium
> > I tried the repair option. I got a lot of things telling me cancel/retry
> > for where it thinks I don't have access to files (I'm the sole user and I'm
> > and administrator, so I don't know why it tells me this, I should have access
> > to everything). I am talking about SP1 for Office Suite 2007 (I have Small
> > Business), not SP1 for Vista itself.
> >
> > Thanks for your help,
> >
> > Joshua
> >
> > "Jupiter Jones [MVP]" wrote:
> >
> > > Joshua;
> > > What operating system?
> > >
> > > Go to Programs/Add Remove Programs in the Control Panel.
> > > Select Office 2007.
> > > Then choose the Repair option.
> > > Then try the update again.
> > >
> > > The above applies if you attempting to install SP-1 for Office 2007.
> > > Disregard if you are attempting to install SP-1 for Windows Vista
> > > which is still Beta.
> > >
> > > --
> > > Jupiter Jones [MVP]
> > > http://www3.telus.net/dandemar
> > >
> > >
> > > "Joshua Gottesman" <Joshua Gottesman(a)discussions.microsoft.com> wrote
> > > in message news:3BDC7BB6-4F34-45A7-A30C-D9FE9D219A6B(a)microsoft.com...
> > > >I have tried installing this update at least a half dozen times, and
> > > >keep
> > > > getting this same Code 51E error. I've done this with the Windows
> > > > Office
> > > > 2007 DVD in the drive and with it not in the drive, I've done it
> > > > with virus
> > > > protection on and virus protection off. Nothing seems to work. It
> > > > just
> > > > won't install. Has anybody else experienced this and how was it
> > > > solved?
> > > >
> > > > In what may or may not be an unrelated issue, Word has been crashing
> > > > on me
> > > > constantly recently. Windows diagnostics didn't find anything. It
> > > > may have
> > > > to do with an add-in.
> > >
 | 
Pages: 1
Prev: XP Pro 32bit and Software Restrictions do not all windows updates
Next: 0x80248015 update error