Converter failed to save file
in [Microsoft Office]
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From: Attila the Hen on 27 Apr 2010 08:28 I've recently installed Office 2007 Enterprise package and can no longer read pdf files either directly from a web site or in an email from another PC. There seem to be several references to this issue on Google but no-one seems to have a definitive answer. Can anyone help please? -- A. T. Hen
From: JoAnn Paules [MVP] on 27 Apr 2010 09:32 Do you get an error message? If so, what does it say *exactly*? -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "Attila the Hen" <AttilatheHen(a)discussions.microsoft.com> wrote in message news:A3D9B3D8-B29C-4E85-9660-4BACFB53B9B2(a)microsoft.com... > I've recently installed Office 2007 Enterprise package and can no longer > read > pdf files either directly from a web site or in an email from another PC. > There seem to be several references to this issue on Google but no-one > seems > to have a definitive answer. > > Can anyone help please? > > -- > A. T. Hen
From: Attila the Hen on 27 Apr 2010 14:41 Hi JoAnne, yes when I try and open the pdf I get the dialogue box: File download and the prompt: "Do you want to open or save the file". If I open the file I get a new dialogue box saying : "The converter failed to save the file" If I save the file and try and open it from My Documents the same thing happens. Thanks -- A. T. Hen "JoAnn Paules [MVP]" wrote: > Do you get an error message? If so, what does it say *exactly*? > > -- > JoAnn Paules > MVP Microsoft [Publisher] > Tech Editor for "Microsoft Publisher 2007 For Dummies" > > > > "Attila the Hen" <AttilatheHen(a)discussions.microsoft.com> wrote in message > news:A3D9B3D8-B29C-4E85-9660-4BACFB53B9B2(a)microsoft.com... > > I've recently installed Office 2007 Enterprise package and can no longer > > read > > pdf files either directly from a web site or in an email from another PC. > > There seem to be several references to this issue on Google but no-one > > seems > > to have a definitive answer. > > > > Can anyone help please? > > > > -- > > A. T. Hen > > > . >
From: JoAnn Paules on 27 Apr 2010 18:18 I don't understand what converter it's trying to use. Dumb question: When you try to open the file, what program starts to open? -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "Attila the Hen" <AttilatheHen(a)discussions.microsoft.com> wrote in message news:466CD43D-255A-4694-8B21-B28DCE5F29EF(a)microsoft.com... > Hi JoAnne, > > yes when I try and open the pdf I get the dialogue box: File download and > the prompt: "Do you want to open or save the file". > > If I open the file I get a new dialogue box saying : > "The converter failed to save the file" > > If I save the file and try and open it from My Documents the same thing > happens. > > > Thanks > -- > A. T. Hen > > > "JoAnn Paules [MVP]" wrote: > >> Do you get an error message? If so, what does it say *exactly*? >> >> -- >> JoAnn Paules >> MVP Microsoft [Publisher] >> Tech Editor for "Microsoft Publisher 2007 For Dummies" >> >> >> >> "Attila the Hen" <AttilatheHen(a)discussions.microsoft.com> wrote in >> message >> news:A3D9B3D8-B29C-4E85-9660-4BACFB53B9B2(a)microsoft.com... >> > I've recently installed Office 2007 Enterprise package and can no >> > longer >> > read >> > pdf files either directly from a web site or in an email from another >> > PC. >> > There seem to be several references to this issue on Google but no-one >> > seems >> > to have a definitive answer. >> > >> > Can anyone help please? >> > >> > -- >> > A. T. Hen >> >> >> . >>
From: LD5SZRA on 27 Apr 2010 18:30
Don't waste any more time. The definitive answer is to re-install Adobe Reader (available free of charge) and this will solve all your problems. the download link is here: <http://get.adobe.com/uk/reader/> hth Attila the Hen wrote: > > I've recently installed Office 2007 Enterprise package and can no longer read > pdf files either directly from a web site or in an email from another PC. > There seem to be several references to this issue on Google but no-one seems > to have a definitive answer. > > Can anyone help please? > > -- > A. T. Hen -- THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LD5SZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD5SZRA OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD5SZRA OR ITS ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright LD5SZRA 2010. |