From: Torgeir Bakken (MVP) on
echo5romeo wrote:

> Same case here, I have around 10 updates that are ready to be installed but
> when I try to download them they all FAIL (error code 80072f78) which means
> nothing.
Hi

Error 0x80072F78 is
ERROR_HTTP_INVALID_SERVER_RESPONSE
The server response could not be parsed.

Rename (or just delete) the SoftwareDistribution folder and
see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en

Note that a side effect of renaming or deleting the SoftwareDistribution
folder is that you lose your WU v5 History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)

If the above didn't help:

You might need to use proxycfg.exe (see link above) to either set or
remove a proxy server configuration on the client, or if possible, you
may want/need to create an anonymous access rule for Windows Update
site on the proxy server:

Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").

Run this command to see what proxy configuration WU uses:

proxycfg

If you don't have a proxy, you will need status

Direct access (no proxy server).


If it reports anything else, to set direct access:

proxycfg -d


To get more help on proxycfg if you need to configure it to use
a proxy server or Internet Explorer's settings:

proxycfg -?


If you are behind a ISA server, this one might be relevant also:

You experience problems when you access the Windows Update Version 5
Web site through a server that is running ISA Server
http://support.microsoft.com/?id=885819

and

XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
Microsoft ISA server
http://www.electrosonics.net/technotes/xperror0x8024402C.htm


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx
From: echo5romeo on
Well I tried renameing the SoftwareDistribution folder,and deleting the
contents but that didn't help. Then went to the next step and found out I
don't have a proxy I have Direct access (no proxy server). This is where
I'm stuck. I'm pretty sure it has something to do with our work server
which I have no access to but Windows Update worked before and it works
for the other workers here. I think I may just have to pull the updates
manually. Thanks for all the help!


From: cjd on
i ran proxycfg and I'm direct
I deleted what was in softwaredistribution folder and started stopped
automatic update service, etc. Still get the same error...

The following updates were not installed.
Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
Security Update for Windows XP (KB888302)
Security Update for Windows XP (KB890047)
Security Update for Windows Messenger (KB887472)
Security Update for Windows XP (KB885250)
Security Update for Windows XP (KB891781)
Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
Security Update for Windows XP (KB888113)
Security Update for Windows XP (KB873333)


"Torgeir Bakken (MVP)" wrote:

> echo5romeo wrote:
>
> > Same case here, I have around 10 updates that are ready to be installed but
> > when I try to download them they all FAIL (error code 80072f78) which means
> > nothing.
> Hi
>
> Error 0x80072F78 is
> ERROR_HTTP_INVALID_SERVER_RESPONSE
> The server response could not be parsed.
>
> Rename (or just delete) the SoftwareDistribution folder and
> see if it helps.
>
> You can use the procedure described here:
>
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en
>
> Note that a side effect of renaming or deleting the SoftwareDistribution
> folder is that you lose your WU v5 History listing (not critical).
>
> (later on, you can just delete the renamed SoftwareDistribution
> folder)
>
> If the above didn't help:
>
> You might need to use proxycfg.exe (see link above) to either set or
> remove a proxy server configuration on the client, or if possible, you
> may want/need to create an anonymous access rule for Windows Update
> site on the proxy server:
>
> Open a command prompt (Start/Run and then "cmd.exe" without the
> quotes").
>
> Run this command to see what proxy configuration WU uses:
>
> proxycfg
>
> If you don't have a proxy, you will need status
>
> Direct access (no proxy server).
>
>
> If it reports anything else, to set direct access:
>
> proxycfg -d
>
>
> To get more help on proxycfg if you need to configure it to use
> a proxy server or Internet Explorer's settings:
>
> proxycfg -?
>
>
> If you are behind a ISA server, this one might be relevant also:
>
> You experience problems when you access the Windows Update Version 5
> Web site through a server that is running ISA Server
> http://support.microsoft.com/?id=885819
>
> and
>
> XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
> Microsoft ISA server
> http://www.electrosonics.net/technotes/xperror0x8024402C.htm
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scriptcenter/default.mspx
>
From: Guttz on
Try following:
Check ReadOnly flags on WINDOWS and INF directories.
Especially try to install with branches.inf file as not hidden(ie uncheck
hidden file option in addition to read only).
To me it seems either something in SP2 or in updates after SP2 all setup
files seem to check hidden option instead of read only.



"echo5romeo" wrote:

> well I took your advice and did a MANUAL download, everything downloaded:
>
> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
> (KB886903)DONE
> Security Update for Windows XP (KB888302)DONE
> Security Update for Windows XP (KB890047)DONE
> Security Update for Windows Messenger (KB887472)DONE
> Security Update for Windows XP (KB885250)DONE
> Security Update for Windows XP (KB891781)DONE
> Cumulative Security Update for Internet Explorer for Windows XP
> (KB867282)DONE
> Security Update for Windows XP (KB888113)DONE
> Security Update for Windows XP (KB873333)DONE
>
> But it still doesn't fix the problem, oh well back to research!
>
>
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