Dot Net Problem
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From: PA Bear on 17 Jul 2007 17:46 You want to uninstall both versions listed in Add/Remove Programs. What's listed in Add/Remove Programs?... => Microsoft .NET Framework v1.0 (with or without a Service Pack) or v1.1 (with or without a Service Pack)? => Microsoft .NET Framework v2.0 (with or without a Service Pack)? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ To obtain assistance for MS about your problem... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org KathyB wrote: > I appreciate your response. This is going to sound really stupid but... > oh > well. To uninstall the .NET framwork, do I go to Add/Remove programs to > remove it? I see there that I have both version 1 and version 2 with some > updates. Should I remove all of it? I am checking to be sure before I > go > in there and take out something for which I will be sorry later. Should I > re-install only the latest version, which I believe is now version 3 or > should I install what was there before? > > Thanks for your help. > KathyB > > "PA Bear" wrote: > >> Here's the fix: >> >> 1. Uninstall the .NET Framework version(s) in question; >> >> 2. Download and run this Uninstall Clean-up tool: >> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 >> >> 3. Search the MS Download Center >> (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework >> version(s) you need to reinstall, then download & install them; >> >> 4. Download/install the update(s) via Windows Update or Automatic >> Updates. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin; DTS-L.org >> >> >> KathyB wrote: >>> I have a problem in my system that I've been told by a tech is a Dot Net >>> issue. Symptoms: (1) All Microsoft Office programs run install >>> everytime >>> I >>> open one of them. (2) System will not install Microsoft updates. (3) I >>> am >>> unable to install an upgraded version of Quickbooks premiere (says it >>> must >>> operate on a .NET framework). Many things have been done to try to >>> resolve >>> it. Among them is to re-install .NET Framework and to run this fix -- >>> SFX >>> Setup -- dotnetfx3setup. I am running Windows XP Pro. >>> >>> I could live with installing Office everytimetime consuming pain, but >>> the >>> programs do work after they finally install and open. But I don't feel >>> comfortable with not downloading Microsoft updates. Plus I desperatly >>> need >>> to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with >>> Explorer >>> 7 and I am unable to upgrade to QB2007 because of the .NET issue. >>> >>> The tech says I must do system recovery, wiping everything out and start >>> over. I say there must be a way to correct this system problem without >>> doing that. Any help would be greatly appreciated.
From: KathyB on 17 Jul 2007 18:50 Here is what is listed in Add/Remove Programs v 1.0 HOTFIX (KB887998) 1.1 1.1 HOTFIX (KB886903) 2.0 SECURITY UPDATE (KB917283) SECURITY UPDATE (KB922770) I will remove it all as you suggested and then use the cleaner and download 1.0 and 2.0 then run the updates for them. I am about to be out for a while, but will try all this when I get back. It has given me hope that something will work. If it does not work, I will open the support incident request. Thanks, Kathyb "PA Bear" wrote: > You want to uninstall both versions listed in Add/Remove Programs. > > What's listed in Add/Remove Programs?... > > => Microsoft .NET Framework v1.0 (with or without a Service Pack) or v1.1 > (with or without a Service Pack)? > > => Microsoft .NET Framework v2.0 (with or without a Service Pack)? > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > To obtain assistance for MS about your problem... > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin; DTS-L.org > > > KathyB wrote: > > I appreciate your response. This is going to sound really stupid but... > > oh > > well. To uninstall the .NET framwork, do I go to Add/Remove programs to > > remove it? I see there that I have both version 1 and version 2 with some > > updates. Should I remove all of it? I am checking to be sure before I > > go > > in there and take out something for which I will be sorry later. Should I > > re-install only the latest version, which I believe is now version 3 or > > should I install what was there before? > > > > Thanks for your help. > > KathyB > > > > "PA Bear" wrote: > > > >> Here's the fix: > >> > >> 1. Uninstall the .NET Framework version(s) in question; > >> > >> 2. Download and run this Uninstall Clean-up tool: > >> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 > >> > >> 3. Search the MS Download Center > >> (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework > >> version(s) you need to reinstall, then download & install them; > >> > >> 4. Download/install the update(s) via Windows Update or Automatic > >> Updates. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-Windows (IE, OE, Security, Shell/User) > >> AumHa VSOP & Admin; DTS-L.org > >> > >> > >> KathyB wrote: > >>> I have a problem in my system that I've been told by a tech is a Dot Net > >>> issue. Symptoms: (1) All Microsoft Office programs run install > >>> everytime > >>> I > >>> open one of them. (2) System will not install Microsoft updates. (3) I > >>> am > >>> unable to install an upgraded version of Quickbooks premiere (says it > >>> must > >>> operate on a .NET framework). Many things have been done to try to > >>> resolve > >>> it. Among them is to re-install .NET Framework and to run this fix -- > >>> SFX > >>> Setup -- dotnetfx3setup. I am running Windows XP Pro. > >>> > >>> I could live with installing Office everytimetime consuming pain, but > >>> the > >>> programs do work after they finally install and open. But I don't feel > >>> comfortable with not downloading Microsoft updates. Plus I desperatly > >>> need > >>> to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with > >>> Explorer > >>> 7 and I am unable to upgrade to QB2007 because of the .NET issue. > >>> > >>> The tech says I must do system recovery, wiping everything out and start > >>> over. I say there must be a way to correct this system problem without > >>> doing that. Any help would be greatly appreciated. > >
From: PA Bear on 17 Jul 2007 20:51 Reposting: > To obtain assistance for MS about your problem... > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 If you uninstall .NET Framework 1.1 and 2.0 in Step #1, in Step #3 you'll want to download and then install: => .NET Framework Version 1.1 Redistributable Package (23.1MB) http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en OR... ..NET Framework 1.1 Service Pack 1 (10.2MB) http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en and => .NET Framework Version 2.0 Redistributable Package (22.4MB) http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5 Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before beginning Step 1 and leave them disabled until you've complete Step 3 and rebooted. If you disable a third-party firewall, make sure you enable the Windows Firewall. Again, you can obtain free "hold my hand while I do this" support from Microsoft. I do not represent Microsoft. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org KathyB wrote: > Here is what is listed in Add/Remove Programs > v 1.0 HOTFIX (KB887998) > 1.1 > 1.1 HOTFIX (KB886903) > > 2.0 > SECURITY UPDATE (KB917283) > SECURITY UPDATE (KB922770) > > I will remove it all as you suggested and then use the cleaner and > download > 1.0 and 2.0 then run the updates for them. I am about to be out for a > while, but will try all this when I get back. It has given me hope that > something will work. > > If it does not work, I will open the support incident request. > > Thanks, > Kathyb > > > "PA Bear" wrote: > >> You want to uninstall both versions listed in Add/Remove Programs. >> >> What's listed in Add/Remove Programs?... >> >> => Microsoft .NET Framework v1.0 (with or without a Service Pack) or v1.1 >> (with or without a Service Pack)? >> >> => Microsoft .NET Framework v2.0 (with or without a Service Pack)? >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> To obtain assistance for MS about your problem... >> >> Start a free Windows Update support incident request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin; DTS-L.org >> >> >> KathyB wrote: >>> I appreciate your response. This is going to sound really stupid but... >>> oh >>> well. To uninstall the .NET framwork, do I go to Add/Remove programs to >>> remove it? I see there that I have both version 1 and version 2 with >>> some >>> updates. Should I remove all of it? I am checking to be sure before I >>> go >>> in there and take out something for which I will be sorry later. Should >>> I >>> re-install only the latest version, which I believe is now version 3 or >>> should I install what was there before? >>> >>> Thanks for your help. >>> KathyB >>> >>> "PA Bear" wrote: >>> >>>> Here's the fix: >>>> >>>> 1. Uninstall the .NET Framework version(s) in question; >>>> >>>> 2. Download and run this Uninstall Clean-up tool: >>>> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 >>>> >>>> 3. Search the MS Download Center >>>> (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework >>>> version(s) you need to reinstall, then download & install them; >>>> >>>> 4. Download/install the update(s) via Windows Update or Automatic >>>> Updates. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-Windows (IE, OE, Security, Shell/User) >>>> AumHa VSOP & Admin; DTS-L.org >>>> >>>> >>>> KathyB wrote: >>>>> I have a problem in my system that I've been told by a tech is a Dot >>>>> Net >>>>> issue. Symptoms: (1) All Microsoft Office programs run install >>>>> everytime >>>>> I >>>>> open one of them. (2) System will not install Microsoft updates. (3) >>>>> I >>>>> am >>>>> unable to install an upgraded version of Quickbooks premiere (says it >>>>> must >>>>> operate on a .NET framework). Many things have been done to try to >>>>> resolve >>>>> it. Among them is to re-install .NET Framework and to run this fix -- >>>>> SFX >>>>> Setup -- dotnetfx3setup. I am running Windows XP Pro. >>>>> >>>>> I could live with installing Office everytimetime consuming pain, but >>>>> the >>>>> programs do work after they finally install and open. But I don't >>>>> feel >>>>> comfortable with not downloading Microsoft updates. Plus I desperatly >>>>> need >>>>> to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with >>>>> Explorer >>>>> 7 and I am unable to upgrade to QB2007 because of the .NET issue. >>>>> >>>>> The tech says I must do system recovery, wiping everything out and >>>>> start >>>>> over. I say there must be a way to correct this system problem >>>>> without >>>>> doing that. Any help would be greatly appreciated.
From: KathyB on 18 Jul 2007 16:04
I opened a support incident request concerning this issue but have not heard back yet. I tried uninstalling .Net Framework both v 1.1 and 2.0. It will not uninstall nor install. It is looking for a file called "netfx.msi" but cannot find it. Any ideas? "PA Bear" wrote: > Reposting: > > > To obtain assistance for MS about your problem... > > > > Start a free Windows Update support incident request: > > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > If you uninstall .NET Framework 1.1 and 2.0 in Step #1, in Step #3 you'll > want to download and then install: > > => .NET Framework Version 1.1 Redistributable Package (23.1MB) > http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en > > OR... > > ..NET Framework 1.1 Service Pack 1 (10.2MB) > http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en > > and > > => .NET Framework Version 2.0 Redistributable Package (22.4MB) > http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5 > > Tip: Temporarily disable real-time protection by your anti-virus and/or > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG > Anti-Spyware) and/or any third-party firewall (e.g., ZA) before beginning > Step 1 and leave them disabled until you've complete Step 3 and rebooted. > If you disable a third-party firewall, make sure you enable the Windows > Firewall. > > Again, you can obtain free "hold my hand while I do this" support from > Microsoft. I do not represent Microsoft. > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin; DTS-L.org > > > KathyB wrote: > > Here is what is listed in Add/Remove Programs > > v 1.0 HOTFIX (KB887998) > > 1.1 > > 1.1 HOTFIX (KB886903) > > > > 2.0 > > SECURITY UPDATE (KB917283) > > SECURITY UPDATE (KB922770) > > > > I will remove it all as you suggested and then use the cleaner and > > download > > 1.0 and 2.0 then run the updates for them. I am about to be out for a > > while, but will try all this when I get back. It has given me hope that > > something will work. > > > > If it does not work, I will open the support incident request. > > > > Thanks, > > Kathyb > > > > > > "PA Bear" wrote: > > > >> You want to uninstall both versions listed in Add/Remove Programs. > >> > >> What's listed in Add/Remove Programs?... > >> > >> => Microsoft .NET Framework v1.0 (with or without a Service Pack) or v1.1 > >> (with or without a Service Pack)? > >> > >> => Microsoft .NET Framework v2.0 (with or without a Service Pack)? > >> > >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > >> > >> To obtain assistance for MS about your problem... > >> > >> Start a free Windows Update support incident request: > >> https://support.microsoft.com/oas/default.aspx?gprid=6527 > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-Windows (IE, OE, Security, Shell/User) > >> AumHa VSOP & Admin; DTS-L.org > >> > >> > >> KathyB wrote: > >>> I appreciate your response. This is going to sound really stupid but... > >>> oh > >>> well. To uninstall the .NET framwork, do I go to Add/Remove programs to > >>> remove it? I see there that I have both version 1 and version 2 with > >>> some > >>> updates. Should I remove all of it? I am checking to be sure before I > >>> go > >>> in there and take out something for which I will be sorry later. Should > >>> I > >>> re-install only the latest version, which I believe is now version 3 or > >>> should I install what was there before? > >>> > >>> Thanks for your help. > >>> KathyB > >>> > >>> "PA Bear" wrote: > >>> > >>>> Here's the fix: > >>>> > >>>> 1. Uninstall the .NET Framework version(s) in question; > >>>> > >>>> 2. Download and run this Uninstall Clean-up tool: > >>>> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 > >>>> > >>>> 3. Search the MS Download Center > >>>> (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework > >>>> version(s) you need to reinstall, then download & install them; > >>>> > >>>> 4. Download/install the update(s) via Windows Update or Automatic > >>>> Updates. > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-Windows (IE, OE, Security, Shell/User) > >>>> AumHa VSOP & Admin; DTS-L.org > >>>> > >>>> > >>>> KathyB wrote: > >>>>> I have a problem in my system that I've been told by a tech is a Dot > >>>>> Net > >>>>> issue. Symptoms: (1) All Microsoft Office programs run install > >>>>> everytime > >>>>> I > >>>>> open one of them. (2) System will not install Microsoft updates. (3) > >>>>> I > >>>>> am > >>>>> unable to install an upgraded version of Quickbooks premiere (says it > >>>>> must > >>>>> operate on a .NET framework). Many things have been done to try to > >>>>> resolve > >>>>> it. Among them is to re-install .NET Framework and to run this fix -- > >>>>> SFX > >>>>> Setup -- dotnetfx3setup. I am running Windows XP Pro. > >>>>> > >>>>> I could live with installing Office everytimetime consuming pain, but > >>>>> the > >>>>> programs do work after they finally install and open. But I don't > >>>>> feel > >>>>> comfortable with not downloading Microsoft updates. Plus I desperatly > >>>>> need > >>>>> to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with > >>>>> Explorer > >>>>> 7 and I am unable to upgrade to QB2007 because of the .NET issue. > >>>>> > >>>>> The tech says I must do system recovery, wiping everything out and > >>>>> start > >>>>> over. I say there must be a way to correct this system problem > >>>>> without > >>>>> doing that. Any help would be greatly appreciated. > > |