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From: Little Don Little on 7 Dec 2009 18:16
Lucky Lady

On the windows updates I have been getting error message 80070424. I have
tried to install service pack 2 from the site but get error code 0x80070005.

How do I fix the problem?



"Lucky Lady" wrote:

> David: I had the same error message and spent hours trying to follow
> numerous convoluted instructions on how to correct "my" problem before I
> finally got a quick & easy fix thanks to Sally Tang. I am pasting her
> instructions below. Hope this works as well for you as it did for me:
>
> Dear Donna,
> Thank you for your update. I am sorry to hear that the problem persists and
> appreciate your time and effort on this issue. According to other customers'
> feedback, this issue is related by the WGADiag2.exe tool. I also suggest
> using the WGA diagnostic tool to check the issue
>
> 1. Please open Internet Explorer and visit the following link to download
> the WGA Diagnostic Tool:
> http://go.microsoft.com/fwlink/?linkid=52012
> 2. Save the WGADiag2.exe file to Desktop, and then double click on the file
> to run the tool.
> After running the tool, please return to Windows Update and see if the issue
> is resolved.
> I look forward to hearing from you.
> Best Regards,
> Sally
> v-30sata(a)mssupport.microsoft.com
> Microsoft Support Professional
>
>
> "David" wrote:
>
> > When I try to update I get the Error Code on the install process of Windows
> > Genuine Advantage Validation Tool (KB892130). The system has been updating
> > with out problems with the last Successful status of February 16, 2006. I
> > have restarted the system.
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