Prev: Service Pak 1 Update
Next: Error Code: 0x80070008 while trying to download
From: kgbrisc1 on 26 Jan 2010 05:35
I keep getting this error when i try and update my XP Pro SP3 machine via
windows update.

I have deleted the Safer key but i still get this error when trying to
update. The PC has not updated for 3 months now and i've tried all the
suggestions i can find on here but to no avail.
From: Shenan Stanley on 26 Jan 2010 08:35
kgbrisc1 wrote:
> I keep getting this error when i try and update my XP Pro SP3
> machine via windows update.
>
> I have deleted the Safer key but i still get this error when trying
> to update. The PC has not updated for 3 months now and i've tried
> all the suggestions i can find on here but to no avail.

Here's a hint about posting on a newsgroup/public forum:

No one can be sure what you have done when you say only, "I've tried
everything" or, "I've done all the suggestions I can find on here" simply
because no one here can know what you have found or what everything you have
tried. You need to take the time to list what you have tried in detail.
It's your problem you are trying to resolve for yourself - you might want to
present a little effort on your own behalf. ;-)

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.

Reboot and logon as administrative user.

Visit this web page:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit.

Reboot and logon as administrative user.

Now visit http://windowsupdate.microsoft.com/ and do a CUSTOM
scan and get just a few at a time. Don't do any HARDWARE updates.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: PA Bear [MS MVP] on 26 Jan 2010 16:06
0x80092026 Crypt_E_Security_Settings
ASN1 bad tag value met

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Have you been getting this same error when attempting to update for the last
3 months?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com



kgbrisc1 wrote:
> I keep getting this error when i try and update my XP Pro SP3 machine via
> windows update.
>
> I have deleted the Safer key but i still get this error when trying to
> update. The PC has not updated for 3 months now and i've tried all the
> suggestions i can find on here but to no avail.

From: kgbrisc1 on 27 Jan 2010 09:31
Thanks for the replies.

The Anti-Virus is NOD32 and the subscription is current. There are no
antispyware apps on the machine, and no third-party firewall. The other 7
PC's at this site are all configured exactly the same and update with no
problems. This PC has always updated fine since 2005, but suddenly stopped
working.

I think these PC's came with a Symantec trial when they were bought, but i
removed that with a tool i got from Symantec's website.

First of all I tried removing the 'safer' key as detailed here:
http://www3.telus.net/dandemar/0x80092026.htm

I then tried importing several certificates from a known working computer -
i don't have the link to that unfortunately.

Removing the Software Distribution folder was also tried too:
1) Closed all IE windows
2) Deleted all Temporary Internet files
3) stop AU service
4) empty the content of Software Distribution folder
5) start AU service

I tried re-registering the following .dll's:
REGSVR32 Wuapi.dll
REGSVR32 Wuaueng.dll
REGSVR32 Wuaueng1.dll
REGSVR32 Atl.dll
REGSVR32 Wucltui.dll
REGSVR32 Wups.dll
REGSVR32 Wups2.dll
REGSVR32 Wuweb.dll

I still always received the 0x80092026 error code.

I have now done the following whilst logged in as a local admin.

Downloaded, updated & ran Antimalwarebytes
Performed a Full scan on the hard drive - 1 object found and removed.
Restarted computer
Problem still existed.

Downloaded, updated & ran SuperAntispyware
Performed a Full scan - Memory Items 0, Registry Items 0, File Items 30
cookies.
All cookies were quarantined
Restarted computer
Problem still existed.

Download & ran full scan of Microsoft Antimalware tool
0 infections
Restarted computer
Problem still existed.

Ran Microsoft 'Fix It'
Restarted computer
Problem still exists.

Thanks for the help so far!
From: PA Bear [MS MVP] on 27 Jan 2010 12:56
And you're reply to...? To keep track of things, it helps immensely if you
quote all of the previous message(s) in your replies to the newsgroup.
Thank you.

kgbrisc1 wrote:
> Thanks for the replies.
>
> The Anti-Virus is NOD32 and the subscription is current. There are no
> antispyware apps on the machine, and no third-party firewall. The other 7
> PC's at this site are all configured exactly the same and update with no
> problems. This PC has always updated fine since 2005, but suddenly stopped
> working.
>
> I think these PC's came with a Symantec trial when they were bought, but i
> removed that with a tool i got from Symantec's website.
>
> First of all I tried removing the 'safer' key as detailed here:
> http://www3.telus.net/dandemar/0x80092026.htm
>
> I then tried importing several certificates from a known working
> computer -
> i don't have the link to that unfortunately.
>
> Removing the Software Distribution folder was also tried too:
> 1) Closed all IE windows
> 2) Deleted all Temporary Internet files
> 3) stop AU service
> 4) empty the content of Software Distribution folder
> 5) start AU service
>
> I tried re-registering the following .dll's:
> REGSVR32 Wuapi.dll
> REGSVR32 Wuaueng.dll
> REGSVR32 Wuaueng1.dll
> REGSVR32 Atl.dll
> REGSVR32 Wucltui.dll
> REGSVR32 Wups.dll
> REGSVR32 Wups2.dll
> REGSVR32 Wuweb.dll
>
> I still always received the 0x80092026 error code.
>
> I have now done the following whilst logged in as a local admin.
>
> Downloaded, updated & ran Antimalwarebytes
> Performed a Full scan on the hard drive - 1 object found and removed.
> Restarted computer
> Problem still existed.
>
> Downloaded, updated & ran SuperAntispyware
> Performed a Full scan - Memory Items 0, Registry Items 0, File Items 30
> cookies.
> All cookies were quarantined
> Restarted computer
> Problem still existed.
>
> Download & ran full scan of Microsoft Antimalware tool
> 0 infections
> Restarted computer
> Problem still existed.
>
> Ran Microsoft 'Fix It'
> Restarted computer
> Problem still exists.
>
> Thanks for the help so far!

 |  Next  |  Last
Pages: 1 2
Prev: Service Pak 1 Update
Next: Error Code: 0x80070008 while trying to download