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From: Virtual Machine Virtual on 6 Mar 2010 10:29
Hi Guys

Can anyone help me please with this problem? When running Windows Update it
detects a particular update called System Update Readiness Tool for Windows
Vista for x64-based Systems (KB947821) September 2009. As soon as I try to
install it, it keeps coming up with a Error found: Code 9370001. It's really
annoying. Help much appreciated.
From: PA Bear [MS MVP] on 6 Mar 2010 13:37
Always state your full Windows version (e.g., Vista 64-bit SP1; Vista 64-bit
SP2) when posting in a forum or newsgroup. Please do so in your next reply.

> ...it keeps coming up with a Error found: Code 9370001

Double-check that error number, please; it appears to be one digit short.

How long has KB947821 been failing to install?

Can you manually install the January 2010 version of KB957821 for Vista
64-bit?
http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Virtual Machine wrote:
> Can anyone help me please with this problem? When running Windows Update
> it
> detects a particular update called System Update Readiness Tool for
> Windows
> Vista for x64-based Systems (KB947821) September 2009. As soon as I try to
> install it, it keeps coming up with a Error found: Code 9370001. It's
> really
> annoying. Help much appreciated.

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