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From: Matt in VA on 28 Jan 2010 09:23
Good Morning,

This in inregards to Windows XP Professional Service Pack 3



I've recently imaged 3 PC's and pushed out over 40 Windows Updates:
KB974455 - 1/26/2010
KB978207 - 1/27/2010
KB973687
KB969059
KB974112
KB954155
KB969947
KB974571
KB975025
KB975467
KB973525
KB958869
KB971486
KB976098-v2
KB974392
KB955759
KB974318
KB972270
KB973904
KB971737
KB970430

The Windows Update Page loads, but instead of scanning the machine I am
given the error number from the title and the following statement:

[Error number: 0x80072F76]
"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem."

In my troubleshooting I found only one solution, and that was to check the
box for 'Use SSL 2.0' within the Internet Explorer Properties - Advanced tab.
That did not produce the desired results.

I believe the issue may reside in KB978207 (A Security Update for Windows
Internet Explorer 7).

I will remove this and try to access the Windows update site again.

If anyone has any further suggestions, I am most certainly looking to
resolve this issue before this problematic issue distributes to any further
machines.

Thanks!
From: Matt in VA on 28 Jan 2010 10:06
KB978207 was not the source of the problem. Still looking into this issue.

"Matt in VA" wrote:

> Good Morning,
>
> This in inregards to Windows XP Professional Service Pack 3
>
>
>
> I've recently imaged 3 PC's and pushed out over 40 Windows Updates:
> KB974455 - 1/26/2010
> KB978207 - 1/27/2010
> KB973687
> KB969059
> KB974112
> KB954155
> KB969947
> KB974571
> KB975025
> KB975467
> KB973525
> KB958869
> KB971486
> KB976098-v2
> KB974392
> KB955759
> KB974318
> KB972270
> KB973904
> KB971737
> KB970430
>
> The Windows Update Page loads, but instead of scanning the machine I am
> given the error number from the title and the following statement:
>
> [Error number: 0x80072F76]
> "The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem."
>
> In my troubleshooting I found only one solution, and that was to check the
> box for 'Use SSL 2.0' within the Internet Explorer Properties - Advanced tab.
> That did not produce the desired results.
>
> I believe the issue may reside in KB978207 (A Security Update for Windows
> Internet Explorer 7).
>
> I will remove this and try to access the Windows update site again.
>
> If anyone has any further suggestions, I am most certainly looking to
> resolve this issue before this problematic issue distributes to any further
> machines.
>
> Thanks!
From: PA Bear [MS MVP] on 28 Jan 2010 10:28
You may encounter temporary connection-related errors [e.g., 0x80072F76]
when you use Windows Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941

My CrystalBall© asks: Are you running Symantec Endpoint Protection?


Matt in VA wrote:
> KB978207 was not the source of the problem. Still looking into this
> issue.
>
>> This in inregards to Windows XP Professional Service Pack 3
>>
>> I've recently imaged 3 PC's and pushed out over 40 Windows Updates:
>> KB974455 - 1/26/2010
>> KB978207 - 1/27/2010
>> KB973687
>> KB969059
>> KB974112
>> KB954155
>> KB969947
>> KB974571
>> KB975025
>> KB975467
>> KB973525
>> KB958869
>> KB971486
>> KB976098-v2
>> KB974392
>> KB955759
>> KB974318
>> KB972270
>> KB973904
>> KB971737
>> KB970430
>>
>> The Windows Update Page loads, but instead of scanning the machine I am
>> given the error number from the title and the following statement:
>>
>> [Error number: 0x80072F76]
>> "The website has encountered a problem and cannot display the page you
>> are
>> trying to view. The options provided below might help you solve the
>> problem."
>>
>> In my troubleshooting I found only one solution, and that was to check
>> the
>> box for 'Use SSL 2.0' within the Internet Explorer Properties - Advanced
>> tab. That did not produce the desired results.
>>
>> I believe the issue may reside in KB978207 (A Security Update for Windows
>> Internet Explorer 7).
>>
>> I will remove this and try to access the Windows update site again.

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