From: Daave on
jemster wrote:
> I have a Gateway desktop (Win XP Home w/sp3 IE 7) and lately it has
> been slowing down painfully slow despite running Avira anti-virus,
> Spybot,, PConPoint, doing disk cleanup, defrag, etc. Last Thursday I
> turned on the monitor and when I pushed the power button on the hard
> drive it turned itself off after a minute so I kept doing it and each
> time it would load a little further before it shut off. It finally
> stayed on until I finished with email and shut it down. Friday went
> thru the same thing praying all the time it would let me do a system
> restore. I was able to do that to a week prior .and thought it would
> be ok...ha...doing my own thinking again. Saturday when I pushed the
> power button it would shut off as soon as my finger left the button.
> I could hear the fan turn on and off. I have so much stuff on that
> computer that I sure don't want to lose...oh I also have had a
> external hard drive connected to it. What do I do/try now?
> Thanks
> Joni

Sounds like you may need to replace the power supply.

Since this is clearly a hardware issue, this page might help:

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Also cross-posting to:
microsoft.public.windowsxp.hardware


From: jemster on

Wow, what a bunch of good info...I need to see if I can hook this laptop to
my printer. Thanks a bunch Daave!!!!!!!!!!!!!!!!


"Daave" <daave(a)example.com> wrote in message
news:OmjxDbPDLHA.2012(a)TK2MSFTNGP02.phx.gbl...
> jemster wrote:
> > I have a Gateway desktop (Win XP Home w/sp3 IE 7) and lately it has
> > been slowing down painfully slow despite running Avira anti-virus,
> > Spybot,, PConPoint, doing disk cleanup, defrag, etc. Last Thursday I
> > turned on the monitor and when I pushed the power button on the hard
> > drive it turned itself off after a minute so I kept doing it and each
> > time it would load a little further before it shut off. It finally
> > stayed on until I finished with email and shut it down. Friday went
> > thru the same thing praying all the time it would let me do a system
> > restore. I was able to do that to a week prior .and thought it would
> > be ok...ha...doing my own thinking again. Saturday when I pushed the
> > power button it would shut off as soon as my finger left the button.
> > I could hear the fan turn on and off. I have so much stuff on that
> > computer that I sure don't want to lose...oh I also have had a
> > external hard drive connected to it. What do I do/try now?
> > Thanks
> > Joni
>
> Sounds like you may need to replace the power supply.
>
> Since this is clearly a hardware issue, this page might help:
>
> http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
>
> Also cross-posting to:
> microsoft.public.windowsxp.hardware
>
>


From: Daave on
Here's another picture of two hard drives:

http://zone.ni.com/cms/images/devzone/tut/Laptop%20vs%20Desktop.png

The one on the left (3.5") is one you would find in a desktop PC (or a
tower, if it stands upright). The one on the right (2.5") is one you
would find in a laptop.

If I read the advice correctly, you were advised to remove the hard
drive from the laptop (Shenan believed there was something wrong with it
and figured you might as well save the data before it's too late) and
place it inside an external case like this one:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817182145

But Shenan may have reached this conclusion (that your hard drive was
dying) based on your statement (using the incorrect terminolgy) "I
pushed the power button on the hard drive it turned itself off after a
minute." You later indicated you meant the laptop and not the hard
drive!

This statement:

"Saturday when I pushed the power button it would shut off as soon as my
finger left the button. I could hear the fan turn on and off."

.... indicates a hardware problem to me. And if you don't want to lose
the stuff on your computer, you should certainly follow Shenan's advice
(of find someone competent who can do that for you).

You say you have the laptop connected to an external hard drive. But
this won't help you if you can't run the laptop (if your immediate goal
is to save all your important data).

Then again, if you had been using a good backup strategy (you never did
tell us if you did or didn't), then all your data would be on that
external hard drive. But based on your worried statement, I doubt this
is the case. :-(


jemster wrote:
> Thanks Daave I needed that! :-) Also I was advised to get a case for
> my external hard drive to use it with my laptop. Why do I need a case?
>
>
> "Daave" <daave(a)example.com> wrote in message
> news:OLXxDWPDLHA.1888(a)TK2MSFTNGP05.phx.gbl...
>> Ah. :-)
>>
>> This is what a hard drive looks like:
>>
>> http://rjmcomputersboise.files.wordpress.com/2009/07/hardrive2.jpg
>>
>> (opened up)
>> http://learnthat.com/files/2010/03/hard-drive.jpg
>>
>> If your PC (personal computer) is a desktop, you can probably call
>> it a tower. :-)
>>
>> The hard drive, by the way, contains data (operating system,
>> programs, and all your many files like documents, photos, etc.).
>>
>>
>> jemster wrote:
>>> Power button on the computer. Sorry, I thought it was called the
>>> hard drive-the tower or whatever.
>>>
>>>
>>> "thecreator" <thecreator(a)home.com> wrote in message
>>> news:eGF6W$IDLHA.980(a)TK2MSFTNGP04.phx.gbl...
>>>> Hi Joni,
>>>>
>>>> Power Button on the computer or Power Button on the External
>>>> Hard Drive are you talking about?
>>>>
>>>> How old is the computer in question?
>>>>
>>>>
>>>> --
>>>> thecreator
>>>>
>>>>
>>>>
>>>> "jemster" <jemster(a)gtcinternet.com> wrote in message
>>>> news:exurF6HDLHA.1368(a)TK2MSFTNGP06.phx.gbl...
>>>>> I have a Gateway desktop (Win XP Home w/sp3 IE 7) and lately it
>>>>> has been slowing down painfully slow despite running Avira
>>>>> anti-virus, Spybot,, PConPoint, doing disk cleanup, defrag, etc.
>>>>> Last Thursday I turned on the monitor and when I pushed the power
>>>>> button on the hard drive it turned itself off after a minute so I
>>>>> kept doing it and each time it would load a little further before
>>>>> it shut off. It finally stayed on until I finished with email and
>>>>> shut it down. Friday went thru the same thing praying all the
>>>>> time it would let me do a system restore. I was able to do that to
>>>>> a week prior .and thought it would be ok...ha...doing my own
>>>>> thinking again. Saturday when I pushed the power button it would
>>>>> shut off as soon as my finger left the button. I could hear the
>>>>> fan turn on and off. I have so much
>>>>> stuff on that computer that I sure don't want to lose...oh I also
>>>>> have had a
>>>>> external hard drive connected to it. What do I do/try now?
>>>>> Thanks
>>>>> Joni


From: jemster on
Ok, let me attempt to explain better (if I can..:-))T

The desktop has the problem. It has had a external hard drive connected to
it for about two years but due to my ignorance and no instructions...I just
connected it to a port on the tower....didn't know about drag & drop. :-p
The laptop is fine...just using it to yell for help.



"Daave" <daave(a)example.com> wrote in message
news:%23Cm519PDLHA.1368(a)TK2MSFTNGP06.phx.gbl...
> Here's another picture of two hard drives:
>
> http://zone.ni.com/cms/images/devzone/tut/Laptop%20vs%20Desktop.png
>
> The one on the left (3.5") is one you would find in a desktop PC (or a
> tower, if it stands upright). The one on the right (2.5") is one you
> would find in a laptop.
>
> If I read the advice correctly, you were advised to remove the hard
> drive from the laptop (Shenan believed there was something wrong with it
> and figured you might as well save the data before it's too late) and
> place it inside an external case like this one:
>
> http://www.newegg.com/Product/Product.aspx?Item=N82E16817182145
>
> But Shenan may have reached this conclusion (that your hard drive was
> dying) based on your statement (using the incorrect terminolgy) "I
> pushed the power button on the hard drive it turned itself off after a
> minute." You later indicated you meant the laptop and not the hard
> drive!
>
> This statement:
>
> "Saturday when I pushed the power button it would shut off as soon as my
> finger left the button. I could hear the fan turn on and off."
>
> ... indicates a hardware problem to me. And if you don't want to lose
> the stuff on your computer, you should certainly follow Shenan's advice
> (of find someone competent who can do that for you).
>
> You say you have the laptop connected to an external hard drive. But
> this won't help you if you can't run the laptop (if your immediate goal
> is to save all your important data).
>
> Then again, if you had been using a good backup strategy (you never did
> tell us if you did or didn't), then all your data would be on that
> external hard drive. But based on your worried statement, I doubt this
> is the case. :-(
>
>
> jemster wrote:
> > Thanks Daave I needed that! :-) Also I was advised to get a case for
> > my external hard drive to use it with my laptop. Why do I need a case?
> >
> >
> > "Daave" <daave(a)example.com> wrote in message
> > news:OLXxDWPDLHA.1888(a)TK2MSFTNGP05.phx.gbl...
> >> Ah. :-)
> >>
> >> This is what a hard drive looks like:
> >>
> >> http://rjmcomputersboise.files.wordpress.com/2009/07/hardrive2.jpg
> >>
> >> (opened up)
> >> http://learnthat.com/files/2010/03/hard-drive.jpg
> >>
> >> If your PC (personal computer) is a desktop, you can probably call
> >> it a tower. :-)
> >>
> >> The hard drive, by the way, contains data (operating system,
> >> programs, and all your many files like documents, photos, etc.).
> >>
> >>
> >> jemster wrote:
> >>> Power button on the computer. Sorry, I thought it was called the
> >>> hard drive-the tower or whatever.
> >>>
> >>>
> >>> "thecreator" <thecreator(a)home.com> wrote in message
> >>> news:eGF6W$IDLHA.980(a)TK2MSFTNGP04.phx.gbl...
> >>>> Hi Joni,
> >>>>
> >>>> Power Button on the computer or Power Button on the External
> >>>> Hard Drive are you talking about?
> >>>>
> >>>> How old is the computer in question?
> >>>>
> >>>>
> >>>> --
> >>>> thecreator
> >>>>
> >>>>
> >>>>
> >>>> "jemster" <jemster(a)gtcinternet.com> wrote in message
> >>>> news:exurF6HDLHA.1368(a)TK2MSFTNGP06.phx.gbl...
> >>>>> I have a Gateway desktop (Win XP Home w/sp3 IE 7) and lately it
> >>>>> has been slowing down painfully slow despite running Avira
> >>>>> anti-virus, Spybot,, PConPoint, doing disk cleanup, defrag, etc.
> >>>>> Last Thursday I turned on the monitor and when I pushed the power
> >>>>> button on the hard drive it turned itself off after a minute so I
> >>>>> kept doing it and each time it would load a little further before
> >>>>> it shut off. It finally stayed on until I finished with email and
> >>>>> shut it down. Friday went thru the same thing praying all the
> >>>>> time it would let me do a system restore. I was able to do that to
> >>>>> a week prior .and thought it would be ok...ha...doing my own
> >>>>> thinking again. Saturday when I pushed the power button it would
> >>>>> shut off as soon as my finger left the button. I could hear the
> >>>>> fan turn on and off. I have so much
> >>>>> stuff on that computer that I sure don't want to lose...oh I also
> >>>>> have had a
> >>>>> external hard drive connected to it. What do I do/try now?
> >>>>> Thanks
> >>>>> Joni
>
>


From: Daave on
Then Shenan's advice is still sound. It would be wise to copy the data
off the drive. Another option (instead of an enclosure) is to use an
adapter like this one:

http://www.newegg.com/product/product.aspx?Item=N82E16812161002

Then determine the specific hardware problem. My guess is you need to
replace the power supply.

jemster wrote:
> Ok, let me attempt to explain better (if I can..:-))T
>
> The desktop has the problem. It has had a external hard drive
> connected to it for about two years but due to my ignorance and no
> instructions...I just connected it to a port on the tower....didn't
> know about drag & drop. :-p The laptop is fine...just using it to
> yell for help.
>
>
>
> "Daave" <daave(a)example.com> wrote in message
> news:%23Cm519PDLHA.1368(a)TK2MSFTNGP06.phx.gbl...
>> Here's another picture of two hard drives:
>>
>> http://zone.ni.com/cms/images/devzone/tut/Laptop%20vs%20Desktop.png
>>
>> The one on the left (3.5") is one you would find in a desktop PC (or
>> a tower, if it stands upright). The one on the right (2.5") is one
>> you would find in a laptop.
>>
>> If I read the advice correctly, you were advised to remove the hard
>> drive from the laptop (Shenan believed there was something wrong
>> with it and figured you might as well save the data before it's too
>> late) and place it inside an external case like this one:
>>
>> http://www.newegg.com/Product/Product.aspx?Item=N82E16817182145
>>
>> But Shenan may have reached this conclusion (that your hard drive was
>> dying) based on your statement (using the incorrect terminolgy) "I
>> pushed the power button on the hard drive it turned itself off after
>> a minute." You later indicated you meant the laptop and not the hard
>> drive!
>>
>> This statement:
>>
>> "Saturday when I pushed the power button it would shut off as soon
>> as my finger left the button. I could hear the fan turn on and off."
>>
>> ... indicates a hardware problem to me. And if you don't want to lose
>> the stuff on your computer, you should certainly follow Shenan's
>> advice (of find someone competent who can do that for you).
>>
>> You say you have the laptop connected to an external hard drive. But
>> this won't help you if you can't run the laptop (if your immediate
>> goal is to save all your important data).
>>
>> Then again, if you had been using a good backup strategy (you never
>> did tell us if you did or didn't), then all your data would be on
>> that external hard drive. But based on your worried statement, I
>> doubt this is the case. :-(
>>
>>
>> jemster wrote:
>>> Thanks Daave I needed that! :-) Also I was advised to get a case for
>>> my external hard drive to use it with my laptop. Why do I need a
>>> case?
>>>
>>>
>>> "Daave" <daave(a)example.com> wrote in message
>>> news:OLXxDWPDLHA.1888(a)TK2MSFTNGP05.phx.gbl...
>>>> Ah. :-)
>>>>
>>>> This is what a hard drive looks like:
>>>>
>>>> http://rjmcomputersboise.files.wordpress.com/2009/07/hardrive2.jpg
>>>>
>>>> (opened up)
>>>> http://learnthat.com/files/2010/03/hard-drive.jpg
>>>>
>>>> If your PC (personal computer) is a desktop, you can probably call
>>>> it a tower. :-)
>>>>
>>>> The hard drive, by the way, contains data (operating system,
>>>> programs, and all your many files like documents, photos, etc.).
>>>>
>>>>
>>>> jemster wrote:
>>>>> Power button on the computer. Sorry, I thought it was called the
>>>>> hard drive-the tower or whatever.
>>>>>
>>>>>
>>>>> "thecreator" <thecreator(a)home.com> wrote in message
>>>>> news:eGF6W$IDLHA.980(a)TK2MSFTNGP04.phx.gbl...
>>>>>> Hi Joni,
>>>>>>
>>>>>> Power Button on the computer or Power Button on the External
>>>>>> Hard Drive are you talking about?
>>>>>>
>>>>>> How old is the computer in question?
>>>>>>
>>>>>>
>>>>>> --
>>>>>> thecreator
>>>>>>
>>>>>>
>>>>>>
>>>>>> "jemster" <jemster(a)gtcinternet.com> wrote in message
>>>>>> news:exurF6HDLHA.1368(a)TK2MSFTNGP06.phx.gbl...
>>>>>>> I have a Gateway desktop (Win XP Home w/sp3 IE 7) and lately it
>>>>>>> has been slowing down painfully slow despite running Avira
>>>>>>> anti-virus, Spybot,, PConPoint, doing disk cleanup, defrag, etc.
>>>>>>> Last Thursday I turned on the monitor and when I pushed the
>>>>>>> power button on the hard drive it turned itself off after a
>>>>>>> minute so I kept doing it and each time it would load a little
>>>>>>> further before it shut off. It finally stayed on until I
>>>>>>> finished with email and shut it down. Friday went thru the same
>>>>>>> thing praying all the time it would let me do a system restore.
>>>>>>> I was able to do that to a week prior .and thought it would be
>>>>>>> ok...ha...doing my own thinking again. Saturday when I pushed
>>>>>>> the power button it would shut off as soon as my finger left
>>>>>>> the button. I could hear the fan turn on and off. I have so much
>>>>>>> stuff on that computer that I sure don't want to lose...oh I
>>>>>>> also have had a
>>>>>>> external hard drive connected to it. What do I do/try now?
>>>>>>> Thanks
>>>>>>> Joni