How to uninstall within safe mode?
in [Windows XP]
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From: Don Gollahon on 27 Sep 2008 10:11 After installation of an app (vmware server 2), I can no longer get to the boot screen. I have to boot into safe mode without networking. In safe mode, I cannot uninstall anything. I get Fatal error cx000021a. Yes, I've read and tried the KB on this issue many times to no avail. If I could just uninstall vmware from within safe mode all would be well. -- Don Gollahon
From: Pegasus (MVP) on 27 Sep 2008 15:08 "Don Gollahon" <dlgllhn(a)nospam.gmail.com> wrote in message news:xn0fvo6es2dnqna000(a)news.microsoft.com... > After installation of an app (vmware server 2), I can no longer get to > the boot screen. I have to boot into safe mode without networking. In > safe mode, I cannot uninstall anything. > > I get Fatal error cx000021a. Yes, I've read and tried the KB on this > issue many times to no avail. > > If I could just uninstall vmware from within safe mode all would be > well. > > -- > > Don Gollahon You write "I can no longer get to the boot screen" and "In safe mode, I cannot uninstall anything", without telling us what happens when you try. Remember - we cannot see your screen! So: - What exactly happens when you attempt to boot normally? - What happens when you attempt to uninstall things in Safe Mode? - Have you tried System Restore?
From: Don Gollahon on 27 Sep 2008 16:51 Pegasus (MVP) wrote: > > You write "I can no longer get to the boot screen" and "In safe mode, > I cannot uninstall anything", without telling us what happens when > you try. Remember - we cannot see your screen! So: - What exactly > happens when you attempt to boot normally? - What happens when you > attempt to uninstall things in Safe Mode? - Have you tried System > Restore? When I boot, I get a bluescreen with the 0xc000021a error right before the login screen is to come up. When I try to uninstall in Safe Mode it won't let me. It says that Windows Install Process will not run in safe mode. I got things back to normal though. VMWare has their own version of msgina.dll, called vmgina.dll. I did some renaming and copying so that msgina would be used. Then rebooted and all was back to normal. I did a full uninstall of VMWare Server 2. I think Server 2 does not like all the security we are required to have on our laptops at work so it didn't get things setup right or something (although it said successful login). Anyway, it is fixed now. Thanks. -- Don Gollahon
From: Pegasus (MVP) on 27 Sep 2008 16:58 "Don Gollahon" <dlgllhn(a)nospam.gmail.com> wrote in message news:xn0fvogvi2rxwei001(a)news.microsoft.com... > Pegasus (MVP) wrote: > >> >> You write "I can no longer get to the boot screen" and "In safe mode, >> I cannot uninstall anything", without telling us what happens when >> you try. Remember - we cannot see your screen! So: - What exactly >> happens when you attempt to boot normally? - What happens when you >> attempt to uninstall things in Safe Mode? - Have you tried System >> Restore? > > When I boot, I get a bluescreen with the 0xc000021a error right before > the login screen is to come up. > > When I try to uninstall in Safe Mode it won't let me. It says that > Windows Install Process will not run in safe mode. > > I got things back to normal though. VMWare has their own version of > msgina.dll, called vmgina.dll. I did some renaming and copying so that > msgina would be used. Then rebooted and all was back to normal. I > did a full uninstall of VMWare Server 2. I think Server 2 does not > like all the security we are required to have on our laptops at work so > it didn't get things setup right or something (although it said > successful login). > > Anyway, it is fixed now. Thanks. > > > -- > > Don Gollahon Thanks for the feedback. Replacements for msgina.dll have a reputation for causing Windows problems, which I suspect you worked out for yourself.
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