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From: Libby on 20 Apr 2010 17:41
Instead of the usual font, the message headers appeared grayed-out and in
italics. Everything seems to operate ok. I can restore the correct
appearance by going to View / Current View / Customize / Restore but soon it
is gray italics again. It happens in personal folders too. Sometimes I see
a flash of what might be a dialog box but it is gone too quickly to read. I
have run McAfee, Ad Aware and Windows Defender scans which were all negative.
This seems like a virus?
From: Brian Tillman [MVP-Outlook] on 21 Apr 2010 09:32
"Libby" <Libby(a)discussions.microsoft.com> wrote in message
news:1E3E4290-00D9-4E94-B93B-B813FD2F773A(a)microsoft.com...

> Instead of the usual font, the message headers appeared grayed-out and in
> italics. Everything seems to operate ok. I can restore the correct
> appearance by going to View / Current View / Customize / Restore but soon it
> is gray italics again. It happens in personal folders too. Sometimes I see
> a flash of what might be a dialog box but it is gone too quickly to read. I
> have run McAfee, Ad Aware and Windows Defender scans which were all
> negative.
> This seems like a virus?

If you start Outlook in safe mode (hold Ctrl when you start it), does it still
happen? What version of Outlook?
--
Brian Tillman [MVP-Outlook]

From: Brad on 22 Apr 2010 00:38
On Apr 20, 4:41 pm, Libby <Li...(a)discussions.microsoft.com> wrote:
> Instead of the usual font, the message headers appeared grayed-out and in
> italics.  Everything seems to operate ok.  I can restore the correct
> appearance by going to View / Current View / Customize / Restore but soon it
> is gray italics again.  It happens in personal folders too.  Sometimes I see
> a flash of what might be a dialog box but it is gone too quickly to read.  I
> have run McAfee, Ad Aware and Windows Defender scans which were all negative.
>  This seems like a virus?

My Outlook is doing this too and my scans have shown nothing. Yes, the
dialog box appears for a split second even when I'm simply deleting a
message without having opened it.
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