From: Rick Fisch Rick on 28 Sep 2009 21:18
Hi TaurArian - I am having the same issue - Although and unfortunatley, the
suggested solution did not take care of it. Not sure why it is failing to
install Is there another solution for this problem? I have to tell you too..
This problem for me did not start happening until after I installed Vista SP2
- wonder if that has something to do with it?
Thanks in advance
> Keith wrote:
> :: Hi,
> :: These updates are all Outlook 2007 Junk Mail Filter updates and they
> :: all fail when I try to install them. All my othe updates seem to
> :: install correctly. I am running OneCare, if that matters, and I
> :: have tried turning it off before installs and leaving it on. Same
> :: effect. I am getting errors stating WindowsUpdate_80070641 and
> :: WindowsUpdate_dt000
> :: Can anyone help?
> :: Thanks
> :: Keith
> ERROR_INSTALL_SERVICE_FAILURE - The Windows Installer Service could not be
> accessed. This can occur if the Windows Installer is not correctly
> If you can successfully install applications that rely on the Windows
> Installer then the service itself is most likely functional, and was simply
> in use at the time of the update. Thus, you will want to make sure that the
> Windows Installer service is not in use prior to attempting updates.
> If the issue persists after you've confirmed no installations are taking
> place proceed with the troubleshooting below.
> How-to stop the Windows Installer service.
> If you are sure no installations or configurations, which rely on the
> Windows Installer, prior to updating you can try manually stopping the
> Windows Installer service, and then attempting Windows Update. If the error
> code persists after that the issue may be related to a corrupt or otherwise
> damaged Windows Installer.
> Stop the Windows Installer service and then use Windows Update.
> 1. Click Start, click All Programs, click Accessories, right-click
> Command Prompt, and select Run as Administrator.
> 2. At the Command Prompt window type the following, and press Enter:
> 3. net stop msiserver
> Note: This will effectively stop the Windows Installer service. This service
> will load-on-demand so manually stopping it does not adversely affect the
> 4. Launch Windows Update, and then attempt to install the previously
> failed updates.
> TaurArian [MVP] 2005-2010 - Update Services
> Disclaimer: The information has been posted "as is" with no warranties
> or guarantees and doesn't give any rights.
From: PA Bear [MS MVP] on 28 Sep 2009 22:47
To avoid confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., WinXP SP3; Vista SP2)
in your first post. Thanks.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Rick Fisch wrote:
> Hi TaurArian - I am having the same issue - Although and unfortunatley,
> suggested solution did not take care of it. Not sure why it is failing to
> install Is there another solution for this problem? I have to tell you
> This problem for me did not start happening until after I installed Vista
> SP2 - wonder if that has something to do with it?