Prev: Stopping Browser choice in windows update?
Next: setting a deadline for a update to install
From: Hoyt on 19 Mar 2010 10:25
Just wanted to post back and say that after making the changes from my
previous post AND going to:
http://support.microsoft.com/default.aspx/kb/958056?p=1
and renaming my Update Download directory as described, the update installed
without any trouble. Excellent help!
--
Thanks,
Hoyt
(Used to be a Biologist)


"Hoyt" wrote:

> I appreciate the feedback. Upgrading IE from 7 to 8 was just a shot in the
> dark, I'd tried several other options first. FYI I have two computers on my
> desk (XP-x64) and both are showing the same symptoms. Actually, my post is
> misleading, because I can't get the updates to download. I've manually
> downloaded several security updates and they do install. To answer your
> questions:
>
> Antivirus is AVG free version 9.0.791. Database version 271.1.1/2755 last
> updated yesterday. I checked the logs and found no problems. Currently have
> all functions active i.e. Antivirus, Anti-Spyware, Linkscanner, Email
> scanner, Resident Sheild, Update Manager.
>
> I also have Ad-Aware Free (Anniv. Edition) and notice that Ad-watch live is
> running. Could be a conflict there.
>
> OK, I have Windows firewall on also. Could be a conflict there also. I can't
> believe I missed those last two. I will turn off Everything in AVG except the
> Antivirus and Antispyware. Then disable AdAware. I'll make sure microsoft.com
> is on my whitelist, and try again. If still not working, I'll try Microsoft
> support.
> --
> Thanks,
> Hoyt
> (Used to be a Biologist)
>
>
> "PA Bear [MS MVP]" wrote:
>
> > Upgrading in hopes of fixing an existing problem is seldom a wise idea.
> >
> > What anti-virus application or security suite is installed and is your
> > subscription current? What anti-spyware applications (other than Defender)?
> > What third-party firewall (if any)?
> >
> > Has a(another) Norton or McAfee application ever been installed on the
> > computer (e.g., a free-trial version that came preinstalled when you bought
> > it)?
> >
> > For home users, no-charge support is available by calling 1-866-PCSAFETY
> > (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
> > Canada or by contacting your local Microsoft subsidiary. There is no-charge
> > for support calls that are associated with security updates. When you call,
> > clearly state that your problem is related to a Security Update and cite the
> > update's KB number (e.g., KB978207).
> >
> > LOOK! => If your problem relates to a Cumulative Security Update for IE
> > (e.g., KB978207), call the above number and ask to be transferred to the
> > Consumer IE7 queue (which is 47830).
> >
> > Consumer Security Support home page & Microsoft Update Solution Center also
> > offer support options
> > https://consumersecuritysupport.microsoft.com/
> > http://support.microsoft.com/ph/6527#tab3
> >
> > For more information about how to contact your local Microsoft subsidiary
> > for security update support issues, visit the International Support Web
> > site: http://support.microsoft.com/common/international.aspx
> >
> > For enterprise customers, support for security updates is available through
> > your usual support contacts.
> >
> > Or you can...
> >
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/default.aspx?gprid=6527
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Client - since 2002
> >
> > Hoyt wrote:
> > > I cannot get the Cumulative security update for IE8 x64 to install. In
> > > fact,
> > > I've been having lots of trouble installing updates lately, having to try
> > > several times to get one or two to install properly.
> > >
> > > Is this a symptom of something? I'm running WinXP x64 "Version 2003" SP2.
> > > I
> > > recently updated to IE8 to try and resolve this issue, but it didn't work.
> > >
> > > Any advice appreciated. error code was 0x80246002
> >
> > .
> >
 | 
Pages: 1
Prev: Stopping Browser choice in windows update?
Next: setting a deadline for a update to install