From: Yonnie on
Dear All,

Sorry that Im not sure did I post on the wrong page.

While I using some applications, the keyboard & mouse will stuck.
Sometimes i can recover it if i keep clicking the keyboard keys.
Sometimes its does recover until i reboot the computer.

For example, while I playing World of Warcraft, when I move forward, the key
seems stucked and I keep going forward but out of my control (repeating the
last action before my keyboard got stucked)

Everythings just fine, but it will happen suddenly without any error msg.

Please help me to fix this problem.

Thanks in advance.

Regards,
Yonnie
From: Gerry on
Are you using a wired or wireless keyboard and mouse? Batteries?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy.

How much RAM memory? How large is your drive and how much free space?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Yonnie wrote:
> Dear All,
>
> Sorry that Im not sure did I post on the wrong page.
>
> While I using some applications, the keyboard & mouse will stuck.
> Sometimes i can recover it if i keep clicking the keyboard keys.
> Sometimes its does recover until i reboot the computer.
>
> For example, while I playing World of Warcraft, when I move forward,
> the key seems stucked and I keep going forward but out of my control
> (repeating the last action before my keyboard got stucked)
>
> Everythings just fine, but it will happen suddenly without any error
> msg.
>
> Please help me to fix this problem.
>
> Thanks in advance.
>
> Regards,
> Yonnie


From: Yonnie on
Dear Gerry,

Thank you very much for your prompt reply.

1> My computer was using wired mouse & keyboard.

2> 2GB Ram.
Primary HDD 100GB free space, total 149GB
Secondary HDD 121GB free space, total 149GB

3> Under Commit Charge,
Total : 239212
Limit : 4034372
Peak : 453032

4> Regarding the Analyse report, please kindly find below

Volume (C:)
Volume size = 149 GB
Cluster size = 4 KB
Used space = 48.60 GB
Free space = 100 GB
Percent free space = 67 %

Volume fragmentation
Total fragmentation = 15 %
File fragmentation = 31 %
Free space fragmentation = 0 %

File fragmentation
Total files = 30,934
Average file size = 2 MB
Total fragmented files = 2,852
Total excess fragments = 38,243
Average fragments per file = 2.23

Pagefile fragmentation
Pagefile size = 2.00 GB
Total fragments = 1

Folder fragmentation
Total folders = 3,268
Fragmented folders = 122
Excess folder fragments = 539

Master File Table (MFT) fragmentation
Total MFT size = 51 MB
MFT record count = 35,144
Percent MFT in use = 66 %
Total MFT fragments = 2

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
9,200 1.28 GB \Documents and Settings\King\My
Documents\Downloads\H.264x2pass+DivX(IPTD305)\DivX+nike(IPTD305).avi
6,146 1.19 GB \Documents and Settings\King\My
Documents\Downloads\H.264x2pass+DivX(IPTD305)\H.264x2pass+nike(IPTD305).avi
540 111 MB \Documents and Settings\King\My
Documents\Downloads\lihui110(a)BibleBlack1~6+外传+BibleBlack
Only版+新黑暗圣经\新黑暗圣经1-4\新黑暗圣经IV.rmvb
192 1.28 GB \Program Files\World of
Warcraft\Data\patch.MPQ
147 662 KB \WINDOWS\iis6.log
144 579 KB \WINDOWS\FaxSetup.log
127 8 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP68\A0016384.dll
102 279 MB \Program Files\World of
Warcraft\WoW-2.1.0-zhTW-patch.exe
92 8 MB \WINDOWS\$NtUninstallKB908531$\shell32.dll
82 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP68\A0016443.exe
82 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP43\A0006021.exe
82 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP40\A0005918.exe
71 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP35\A0005867.exe
71 290 KB \WINDOWS\ocgen.log
68 4 MB \Documents and Settings\King\Local
Settings\Application
Data\Identities\{42074842-0532-4C37-8729-297BEB1652AE}\Microsoft\Outlook
Express\free.photo.girls.dbx
68 269 KB \WINDOWS\tsoc.log
64 1,024 KB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP78\change.log.3
61 268 KB \Program Files\Winamp\Plugins\Milkdrop
57 5 MB \Program Files\World of
Warcraft\Cache\WDB\zhTW\itemcache.wdb
51 207 KB \WINDOWS\comsetup.log
47 3 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP43\A0006011.dll
47 204 KB
\WINDOWS\pchealth\helpctr\OfflineCache\Professional_32#0404
45 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP28\snapshot\Repository\FS\OBJECTS.DATA
45 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP61\snapshot\Repository\FS\OBJECTS.DATA
45 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP41\snapshot\Repository\FS\OBJECTS.DATA
45 181 KB \WINDOWS\msmqinst.log
41 7 MB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP71\snapshot\Repository\FS\OBJECTS.DATA
36 567 KB \System Volume
Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP78\change.log.4

Thanks for your kindly help :D

Regards,
Yonnie



"Gerry" wrote:

> Are you using a wired or wireless keyboard and mouse? Batteries?
>
> Open Disk Defragmenter and click on Analyse. Select View Report and
> click on Save As and Save. Now find VolumeC.txt in your My Documents
> Folder and post a copy.
>
> How much RAM memory? How large is your drive and how much free space?
>
> Try Ctrl+Alt+Delete to select Task Manager and click the Performance
> Tab. Under Commit Charge what is the Total, the Limit and the Peak?
>
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
From: Gerry on
Yonnie

Try Ctrl+Alt+Delete to select Task Manager when playing World of
Warcraft and click the Performance Tab. Under Commit Charge what is the
Total, the Limit and the Peak? Is it significantly different to the
figures you provided.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

Try cCleaner (freeware) which does a more thorough job than Disk
CleanUp.
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.

However, I do not think that is a significant underlying cause of your
problem.

Check your computer against the system requirements, particularly the
graphics card
http://www.worldofwarcraft.com/info/faq/technology.html

What are your anti-virus and anti-spyware arrangements? Are either
scanning when the problems occur?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Yonnie wrote:
> Dear Gerry,
>
> Thank you very much for your prompt reply.
>
> 1> My computer was using wired mouse & keyboard.
>
> 2> 2GB Ram.
> Primary HDD 100GB free space, total 149GB
> Secondary HDD 121GB free space, total 149GB
>
> 3> Under Commit Charge,
> Total : 239212
> Limit : 4034372
> Peak : 453032
>
> 4> Regarding the Analyse report, please kindly find below
>
> Volume (C:)
> Volume size = 149 GB
> Cluster size = 4 KB
> Used space = 48.60 GB
> Free space = 100 GB
> Percent free space = 67 %
>
> Volume fragmentation
> Total fragmentation = 15 %
> File fragmentation = 31 %
> Free space fragmentation = 0 %
>
> File fragmentation
> Total files = 30,934
> Average file size = 2 MB
> Total fragmented files = 2,852
> Total excess fragments = 38,243
> Average fragments per file = 2.23
>
> Pagefile fragmentation
> Pagefile size = 2.00 GB
> Total fragments = 1
>
> Folder fragmentation
> Total folders = 3,268
> Fragmented folders = 122
> Excess folder fragments = 539
>
> Master File Table (MFT) fragmentation
> Total MFT size = 51 MB
> MFT record count = 35,144
> Percent MFT in use = 66 %
> Total MFT fragments = 2
>
> --------------------------------------------------------------------------------
> Fragments File Size Most fragmented files
> 9,200 1.28 GB \Documents and Settings\King\My
> Documents\Downloads\H.264x2pass+DivX(IPTD305)\DivX+nike(IPTD305).avi
> 6,146 1.19 GB \Documents and Settings\King\My
> Documents\Downloads\H.264x2pass+DivX(IPTD305)\H.264x2pass+nike(IPTD305).avi
> 540 111 MB \Documents and Settings\King\My
> Documents\Downloads\lihui110(a)BibleBlack1~6+??+BibleBlack
> Only?+?????\?????1-4\?????IV.rmvb
> 192 1.28 GB \Program Files\World of
> Warcraft\Data\patch.MPQ
> 147 662 KB \WINDOWS\iis6.log
> 144 579 KB \WINDOWS\FaxSetup.log
> 127 8 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP68\A0016384.dll
> 102 279 MB \Program Files\World of
> Warcraft\WoW-2.1.0-zhTW-patch.exe
> 92 8 MB
> \WINDOWS\$NtUninstallKB908531$\shell32.dll 82 7 MB
> \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP68\A0016443.exe
> 82 7 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP43\A0006021.exe
> 82 7 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP40\A0005918.exe
> 71 7 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP35\A0005867.exe
> 71 290 KB \WINDOWS\ocgen.log 68 4
> MB \Documents and Settings\King\Local Settings\Application
> Data\Identities\{42074842-0532-4C37-8729-297BEB1652AE}\Microsoft\Outlook
> Express\free.photo.girls.dbx
> 68 269 KB \WINDOWS\tsoc.log
> 64 1,024 KB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP78\change.log.3
> 61 268 KB \Program Files\Winamp\Plugins\Milkdrop
> 57 5 MB \Program Files\World of
> Warcraft\Cache\WDB\zhTW\itemcache.wdb
> 51 207 KB \WINDOWS\comsetup.log
> 47 3 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP43\A0006011.dll
> 47 204 KB
> \WINDOWS\pchealth\helpctr\OfflineCache\Professional_32#0404
> 45 7 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP28\snapshot\Repository\FS\OBJECTS.DATA
> 45 7 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP61\snapshot\Repository\FS\OBJECTS.DATA
> 45 7 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP41\snapshot\Repository\FS\OBJECTS.DATA
> 45 181 KB \WINDOWS\msmqinst.log
> 41 7 MB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP71\snapshot\Repository\FS\OBJECTS.DATA
> 36 567 KB \System Volume
> Information\_restore{54B21EA7-566B-4069-8EE5-1026AAC7D7C2}\RP78\change.log.4
>
> Thanks for your kindly help :D
>
> Regards,
> Yonnie
>
>
>
> "Gerry" wrote:
>
>> Are you using a wired or wireless keyboard and mouse? Batteries?
>>
>> Open Disk Defragmenter and click on Analyse. Select View Report and
>> click on Save As and Save. Now find VolumeC.txt in your My Documents
>> Folder and post a copy.
>>
>> How much RAM memory? How large is your drive and how much free space?
>>
>> Try Ctrl+Alt+Delete to select Task Manager and click the Performance
>> Tab. Under Commit Charge what is the Total, the Limit and the Peak?
>>
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~