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From: Richard Steinfeld on 7 Aug 2010 16:18
What's the status of those cheap-ink printers that Kodak
introduced not that long ago?
From: Howard Neil on 8 Aug 2010 03:52

On 07/08/2010 21:18, Richard Steinfeld wrote:
> What's the status of those cheap-ink printers that Kodak introduced not
> that long ago?

Status? They are well made and reliable. The ink is cheap (in comparison
to other makes), the quality of the printing is excellent, and the after
sales service is also excellent. I have had one now for over two years
and have only had one problem (a defective print head that was replaced
free of charge without quibble).

The Epsons that I had before only lasted a little over a year before
going wrong so I am delighted with the quality of the Kodak.

--
Howard Neil
From: Bob Headrick on 13 Aug 2010 16:30
"Howard Neil" <hneil(a)REMOVETOREPLY.co.uk> wrote in message
news:fuidnREI0rLN_8PRnZ2dnUVZ8oadnZ2d(a)brightview.co.uk...
>
> On 07/08/2010 21:18, Richard Steinfeld wrote:
>> What's the status of those cheap-ink printers that Kodak introduced not
>> that long ago?
>
> Status? They are well made and reliable. The ink is cheap (in comparison
> to other makes), the quality of the printing is excellent, and the after
> sales service is also excellent. [snip]

For another view see here:
http://www.pcmag.com/article2/0,2817,2352799,00.asp for results of PC
Magazine's annual reader survey which says:

"Perhaps worse for Kodak, it's the first company to show a percentage of
products needing repairs higher than Xerox does. We've never exactly been
able to figure out why for years running Xerox has had double-digit numbers
in this category. Last year it was at 18 percent (and Kodak was at 14
percent). However, this year Xerox's percentage needing repair only went up
to 22; Kodak more than doubled to 31 percent. That's almost one in three
Kodak printers needing a fix; a big problem for a company that hasn't been
in the printer business very long. On the other end of the repair spectrum,
if you want products that don't need many repairs, go with Samsung or
Epson."

On the other hand, they did receive the best ratings for cost of
consumables.

Regards,
Bob Headrick, MS MVP Printing/Imaging


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