Mouse freezes and screen corrupted
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From: Lorne on 29 May 2010 09:25 Recently I have had a problem every 2 or 3 days where the mouse suddenly freezes and 2 or 3 seconds later the screen image gets corrupted and shows lots of coloured horizontal lines. Recovery is only possible by rebooting but I can access the computer over my network (read drives, open files etc) so Windows is still running. What are the likely causes of this? I am pretty sure it is not a virus (I am protected and have run tests) or RAM (I ran Memtest). XP is fully up to date.
From: Ǝиçεl on 29 May 2010 21:51 Have you: Updated your hardware device drivers from each hardware device manufacturer's support web pages? Tip: Do not install any driver updates offered by Windows Update. Get them from the manufacturer's website instead. -=- "Lorne" wrote: > Recently I have had a problem every 2 or 3 days where the mouse suddenly > freezes and 2 or 3 seconds later the screen image gets corrupted and shows > lots of coloured horizontal lines. > > Recovery is only possible by rebooting but I can access the computer over my > network (read drives, open files etc) so Windows is still running. > > What are the likely causes of this? > > I am pretty sure it is not a virus (I am protected and have run tests) or > RAM (I ran Memtest). XP is fully up to date. > > > . >
From: Lorne on 30 May 2010 07:25 Do not hink I have, unless they came as part of the automatic critical updates which I doubt. I usually do update from the manufacturers site. "??�?l" <l(a)discussions.microsoft.com> wrote in message news:4FF0CC47-D982-4389-9D16-DBCEB0D131D2(a)microsoft.com... > Have you: > Updated your hardware device drivers from each hardware device > manufacturer's support web pages? > > Tip: Do not install any driver updates offered by Windows Update. Get > them > from the manufacturer's website instead. > -=- > > "Lorne" wrote: > >> Recently I have had a problem every 2 or 3 days where the mouse suddenly >> freezes and 2 or 3 seconds later the screen image gets corrupted and >> shows >> lots of coloured horizontal lines. >> >> Recovery is only possible by rebooting but I can access the computer over >> my >> network (read drives, open files etc) so Windows is still running. >> >> What are the likely causes of this? >> >> I am pretty sure it is not a virus (I am protected and have run tests) or >> RAM (I ran Memtest). XP is fully up to date. >> >> >> . >>
From: MendMyComputer on 1 Jun 2010 07:53 Lorne;1604824 Wrote: > Do not hink I have, unless they came as part of the automatic critical > updates which I doubt. I usually do update from the manufacturers > site. > > > "??�?l" l(a)discussions.microsoft.com wrote in message > news:4FF0CC47-D982-4389-9D16-DBCEB0D131D2(a)microsoft.com...- > Have you: > Updated your hardware device drivers from each hardware device > manufacturer's support web pages? > > Tip: Do not install any driver updates offered by Windows Update. Get > > them > from the manufacturer's website instead. > -=- > > "Lorne" wrote: > - > Recently I have had a problem every 2 or 3 days where the mouse > suddenly > freezes and 2 or 3 seconds later the screen image gets corrupted and > shows > lots of coloured horizontal lines. > > Recovery is only possible by rebooting but I can access the computer > over > my > network (read drives, open files etc) so Windows is still running. > > What are the likely causes of this? > > I am pretty sure it is not a virus (I am protected and have run tests) > or > RAM (I ran Memtest). XP is fully up to date. > > > . > -- Well, graphic glitches lead to it being either a driver issue or a hardware issue? Have you tried using bench mark software to test your gfx card? Other than that, try downloading the correct drivers for your product from the manufacturer website and installing them in the correct order (chipset first). -- MendMyComputer
From: Jose on 2 Jun 2010 15:17
On May 29, 9:25 am, "Lorne" <lorne_ander...(a)hotmail.com> wrote: > Recently I have had a problem every 2 or 3 days where the mouse suddenly > freezes and 2 or 3 seconds later the screen image gets corrupted and shows > lots of coloured horizontal lines. > > Recovery is only possible by rebooting but I can access the computer over my > network (read drives, open files etc) so Windows is still running. > > What are the likely causes of this? > > I am pretty sure it is not a virus (I am protected and have run tests) or > RAM (I ran Memtest). XP is fully up to date. If you do the following, we can see what your video (and audio just for the heck of it) hardware and driver are now and help you determine if there is a later version you need to install. :Click Start, Run and in the box enter: msinfo32 Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information. For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here. For audio information, expand the Components, click Sound Device, click Edit, Select All, Copy and then paste the information back here. This will minimize back and forth Q&A and eliminate guesswork. You can be more than pretty sure it is not malicious software by doing this: Perform some scans for malicious software, then fix any remaining issues: Download, install, update and do a full scan with these free malware detection programs: Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpyware: (SAS): http://www.superantispyware.com/ They can be uninstalled later if desired. |