Network Print Issue
in [Windows XP]
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From: blaket81 on 22 Feb 2010 14:00 Thank you for all of your suggestions. In response to your questions: R McCarty, event viewer doesn't show aything out of the ordinary, can you explain where in the registry you are talking about, i'm comfortable in there but am not sure exactly where to navigate to, there are multiple entries with "currentcontrolset". 201, we are a domain here, i didn't just delete the account, i made sure the folder was gone in documents and settings too, was there something i should have done in addition to this? Bob I, I did try logging on as the user on a different computer and the issue does not follow. "Bob I" wrote: > If she logs into another PC does the behavior follow? > > blaket81 wrote: > > > Hello everyone, here's hoping someone can help. I have a user (running XP > > SP3), who has this issue where when she tries to print to any network printer > > (whether installed on server and shared, or installed locally by IP), > > whatever application she's in hangs up. It happens in all apps, and all > > network printers. No other users are having this issue when printing to > > these same printers. She has a printer at her desk(USB) which this does not > > happen with. so far i've tried: deleting drivers and ports, > > reinstalling/remapping printers, removing network card from computer, > > reinstalling. Here's where it's weird, if i log onto the computer as a > > different user (for instance, the local admin account) the issue does not > > happen. Coming across this obviously i thought deleting and recreating the > > users profile on the computer would take care of it, nope, same thing. I'm > > at my wits end, anyone have any ideas, i'd love to hear them (or see them) > > Thank you. > > . >
From: R. McCarty on 22 Feb 2010 14:18
HKLC\System\CurrentControlSet\Control\Printers - Under each individual printer entry will be a key/value for DefaultSpoolDirectory ( in most cases the default value will point to C:\Windows\System32\Spool\Printers ) "blaket81" <blaket81(a)discussions.microsoft.com> wrote in message news:AEC0DFFD-879F-43A7-9582-67E1801AEFFF(a)microsoft.com... > Thank you for all of your suggestions. In response to your questions: R > McCarty, event viewer doesn't show aything out of the ordinary, can you > explain where in the registry you are talking about, i'm comfortable in > there > but am not sure exactly where to navigate to, there are multiple entries > with > "currentcontrolset". 201, we are a domain here, i didn't just delete the > account, i made sure the folder was gone in documents and settings too, > was > there something i should have done in addition to this? Bob I, I did try > logging on as the user on a different computer and the issue does not > follow. > > > "Bob I" wrote: > >> If she logs into another PC does the behavior follow? >> >> blaket81 wrote: >> >> > Hello everyone, here's hoping someone can help. I have a user (running >> > XP >> > SP3), who has this issue where when she tries to print to any network >> > printer >> > (whether installed on server and shared, or installed locally by IP), >> > whatever application she's in hangs up. It happens in all apps, and >> > all >> > network printers. No other users are having this issue when printing >> > to >> > these same printers. She has a printer at her desk(USB) which this >> > does not >> > happen with. so far i've tried: deleting drivers and ports, >> > reinstalling/remapping printers, removing network card from computer, >> > reinstalling. Here's where it's weird, if i log onto the computer as a >> > different user (for instance, the local admin account) the issue does >> > not >> > happen. Coming across this obviously i thought deleting and recreating >> > the >> > users profile on the computer would take care of it, nope, same thing. >> > I'm >> > at my wits end, anyone have any ideas, i'd love to hear them (or see >> > them) >> > Thank you. >> >> . >> |