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From: Laurie on 19 Mar 2010 21:50
I recently installed my Office 7 from my XP desktop to my HP laptop Windows
7. In doing so, I lost some information and had to rebuild a bunch of files.
Funnily enough, my help file is now written in HTML. How do I repair this?
--
Living large in So Cal
From: Leonid S. Knyshov // SBS Expert on 19 Mar 2010 22:15
On 3/19/2010 6:50 PM, Laurie wrote:
> I recently installed my Office 7 from my XP desktop to my HP laptop Windows
> 7. In doing so, I lost some information and had to rebuild a bunch of files.
> Funnily enough, my help file is now written in HTML. How do I repair this?

Let's go back to the beginning.

If this is a new laptop, restore it to factory settings. I prefer less
troubleshooting. :)

1. Do you still have access to the original XP desktop?
2. The help file has always been in HTML in 2007. If you are seeing HTML
rendered code, there is something wrong with your IE.
3. There is no Office 7. Are you referring to Office 2007? Which service
pack?

http://www.slipstick.com/config/move_outlook.asp
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
From: LD55ZRA on 19 Mar 2010 22:37
It looks like you had a 32 bit Office that you installed on Windows 7 64 bit
version. If so then you need to download the 32 bit helpfiles program from
here:

For Windows 7
http://www.microsoft.com/downloads/details.aspx?familyid=258AA5EC-E3D9-4228-8844-008E02B32A2C&displaylang=en

For Windows Vista:
http://www.microsoft.com/downloads/details.aspx?FamilyID=6ebcfad9-d3f5-4365-8070-334cd175d4bb&displaylang=en

Further info is here:
http://support.microsoft.com/kb/917607

hth

"Laurie" <Laurie(a)discussions.microsoft.com> wrote in message
news:27F79FCC-E4C9-471F-84BF-FD5202724CD6(a)microsoft.com...
>I recently installed my Office 7 from my XP desktop to my HP laptop Windows
> 7. In doing so, I lost some information and had to rebuild a bunch of
> files.
> Funnily enough, my help file is now written in HTML. How do I repair
> this?
> --
> Living large in So Cal


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