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From: Bradj57 on 14 Apr 2010 09:22
I have been experiencing problems with my Outlook for over a month now. The
predictive email address pop up is not working and my Outlook crashes when I
send emails or when I try to edit contact information. The error message I
get is:

Microsoft Office Outlook has encountered a problem and needs to close. We
are sorry for the inconvenience

AppName: outlook.exe AppVer: 11.0.8312.0 AppStamp:4a403990
ModName: outllib.dll ModVer: 11.0.8313.0 ModStamp:4a793cc5
fDebug: 0 Offset: 002da0c7

Does anyone know how I can fix this?

Thanks.
From: Brian Tillman [MVP-Outlook] on 14 Apr 2010 10:30
"Bradj57" <Bradj57(a)discussions.microsoft.com> wrote in message
news:5CC785C8-029A-43F5-B56A-AD3C88E54505(a)microsoft.com...

>I have been experiencing problems with my Outlook for over a month now. The
> predictive email address pop up is not working and my Outlook crashes when I
> send emails or when I try to edit contact information. The error message I
> get is:
>
> Microsoft Office Outlook has encountered a problem and needs to close. We
> are sorry for the inconvenience
>
> AppName: outlook.exe AppVer: 11.0.8312.0 AppStamp:4a403990
> ModName: outllib.dll ModVer: 11.0.8313.0 ModStamp:4a793cc5
> fDebug: 0 Offset: 002da0c7

I'd create a new mail profile and see if that affects the result.
--
Brian Tillman [MVP-Outlook]

From: Bradj57 on 20 Apr 2010 09:35
How do I do that without losing all of the emails in my outlook?

"Brian Tillman [MVP-Outlook]" wrote:

> "Bradj57" <Bradj57(a)discussions.microsoft.com> wrote in message
> news:5CC785C8-029A-43F5-B56A-AD3C88E54505(a)microsoft.com...
>
> >I have been experiencing problems with my Outlook for over a month now. The
> > predictive email address pop up is not working and my Outlook crashes when I
> > send emails or when I try to edit contact information. The error message I
> > get is:
> >
> > Microsoft Office Outlook has encountered a problem and needs to close. We
> > are sorry for the inconvenience
> >
> > AppName: outlook.exe AppVer: 11.0.8312.0 AppStamp:4a403990
> > ModName: outllib.dll ModVer: 11.0.8313.0 ModStamp:4a793cc5
> > fDebug: 0 Offset: 002da0c7
>
> I'd create a new mail profile and see if that affects the result.
> --
> Brian Tillman [MVP-Outlook]
>
> .
>
From: Brian Tillman [MVP-Outlook] on 20 Apr 2010 10:29
"Bradj57" <Bradj57(a)discussions.microsoft.com> wrote in message
news:101EB542-C59A-4A8E-B5A8-C1F728D570CA(a)microsoft.com...

> How do I do that without losing all of the emails in my outlook?

Point the new profile at your existing data file.
--
Brian Tillman [MVP-Outlook]

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