Outlook 2007 SP3 emails will not archive??
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From: Dennis_S on 16 Feb 2010 08:42 I have one user that I am not able to archive his email to archive.pst. I can manually drag emails to the archive folder and that works fine. But when I try to archive by date, it will create the Inbox and subfolders in the archive.pst file, and says it is archiving, but no emails get moved to the archive folder. Archive folder does not get populated with the emails, only folders creatred. No emails are removed from the source Inbox. I have created a new archive.pst, and run scanpst.exe on the destination archive.pst. There is nothing unusual in the autoarchive settings that would prevent the archiving from working. No emails are flagged for "Do Not AutoArchive", and usuing the manual selection "Archive this folder and all subfolders". The client is on a network with email cached to his local OST file. Works fine on other clients. Any ideas? Thanks.
From: Brian Tillman [MVP-Outlook] on 16 Feb 2010 09:46 "Dennis_S" <DennisS(a)discussions.microsoft.com> wrote in message news:8694E26E-2C0C-4DA7-A1F6-205F42CBF3F7(a)microsoft.com... >I have one user that I am not able to archive his email to archive.pst. I > can manually drag emails to the archive folder and that works fine. But > when > I try to archive by date, it will create the Inbox and subfolders in the > archive.pst file, and says it is archiving, but no emails get moved to the > archive folder. Usually that's because autoarchive works on the Modified date of the items, not the Received date. I suspect all of the items this person has have Modified dates newer than the criteria he's specified for the archive process. You can check this. Add the Modified column header to the Inbox listing using Field Chooser. -- Brian Tillman [MVP-Outlook]
From: Dennis_S on 16 Feb 2010 14:40 Hi Brian, Your suggestion sounds very logical. We were thinking that it had something to do with the date. Which option in the Field Chooser are you referring to? I do not see "Modified" as a choice. "Brian Tillman [MVP-Outlook]" wrote: > "Dennis_S" <DennisS(a)discussions.microsoft.com> wrote in message > news:8694E26E-2C0C-4DA7-A1F6-205F42CBF3F7(a)microsoft.com... > > >I have one user that I am not able to archive his email to archive.pst. I > > can manually drag emails to the archive folder and that works fine. But > > when > > I try to archive by date, it will create the Inbox and subfolders in the > > archive.pst file, and says it is archiving, but no emails get moved to the > > archive folder. > > Usually that's because autoarchive works on the Modified date of the items, > not the Received date. I suspect all of the items this person has have > Modified dates newer than the criteria he's specified for the archive process. > You can check this. Add the Modified column header to the Inbox listing using > Field Chooser. > -- > Brian Tillman [MVP-Outlook] > > . >
From: Dennis_S on 16 Feb 2010 14:41 Never mind, I found it. Thanks. "Dennis_S" wrote: > Hi Brian, > > Your suggestion sounds very logical. We were thinking that it had something > to do with the date. > > Which option in the Field Chooser are you referring to? I do not see > "Modified" as a choice. > > "Brian Tillman [MVP-Outlook]" wrote: > > > "Dennis_S" <DennisS(a)discussions.microsoft.com> wrote in message > > news:8694E26E-2C0C-4DA7-A1F6-205F42CBF3F7(a)microsoft.com... > > > > >I have one user that I am not able to archive his email to archive.pst. I > > > can manually drag emails to the archive folder and that works fine. But > > > when > > > I try to archive by date, it will create the Inbox and subfolders in the > > > archive.pst file, and says it is archiving, but no emails get moved to the > > > archive folder. > > > > Usually that's because autoarchive works on the Modified date of the items, > > not the Received date. I suspect all of the items this person has have > > Modified dates newer than the criteria he's specified for the archive process. > > You can check this. Add the Modified column header to the Inbox listing using > > Field Chooser. > > -- > > Brian Tillman [MVP-Outlook] > > > > . > >
From: Dennis_S on 17 Feb 2010 14:31
Brian, Your suggestion works great. Thanks much for the tip! "Dennis_S" wrote: > Never mind, I found it. > > Thanks. > > "Dennis_S" wrote: > > > Hi Brian, > > > > Your suggestion sounds very logical. We were thinking that it had something > > to do with the date. > > > > Which option in the Field Chooser are you referring to? I do not see > > "Modified" as a choice. > > > > "Brian Tillman [MVP-Outlook]" wrote: > > > > > "Dennis_S" <DennisS(a)discussions.microsoft.com> wrote in message > > > news:8694E26E-2C0C-4DA7-A1F6-205F42CBF3F7(a)microsoft.com... > > > > > > >I have one user that I am not able to archive his email to archive.pst. I > > > > can manually drag emails to the archive folder and that works fine. But > > > > when > > > > I try to archive by date, it will create the Inbox and subfolders in the > > > > archive.pst file, and says it is archiving, but no emails get moved to the > > > > archive folder. > > > > > > Usually that's because autoarchive works on the Modified date of the items, > > > not the Received date. I suspect all of the items this person has have > > > Modified dates newer than the criteria he's specified for the archive process. > > > You can check this. Add the Modified column header to the Inbox listing using > > > Field Chooser. > > > -- > > > Brian Tillman [MVP-Outlook] > > > > > > . > > > |