From: SnooziSuzi on
Hi,

I use outlook daily for emails, contacts, calendars etc as well as merging
contact information into word documents but in my line of work as a Clerical
Administrator I often need to set up meetings but not actually attend them.

Outlook 2007 has gone some of the way to making my work a lot easier, but
still further work could be done.


My wish list would be able to:

>rename User Field 1,2,3 and 4 and other Contacts fields.

>specify whether fields in contacts are unique or not (I wish to use a unique code to identify everyone in my contacts list for use in meeting minutes etc). Outlook does provide an INITIALS field, but duplicates are allowed and I don't wish to have the period between letters: S.S. I realise this would be more difficult for your software to resolve as it will have to rationalise the difference between Susan Smith and Steve Saundres, manually I would change these to SSm and SSa respectively.

>add a reminder flag with a customizable pop up to remind what needs to be done (as opposed to a thin strip at the top of the email which is very easily missed)

>assign multiple tasks associated with an email or calendar item (organise catering, parking passes, send agenda etc) as opposed to using the separate Tasks function

>define who is a TO and who is a CC/BCC in distribution lists

>set up rules that work properly! I have one which if I email person A the email is supposed to go out immediately, but for all other recipients the email should be delayed by 5 minutes to allow me to pull it back if I realise I have made a mistake at the point of sending, however if Person A is included in a list of recipients the email still goes out immediately!

I realise that Outlook and Office cannot be all things to all men, but with
a few tweaks I think it could benefit even more people than it does
currently, and seeing as a significant proportion of your users will be
responsible for keeping track of meetings and email trails I think that some
changes like these will really enhance your product.
--
Snoozi Suzi

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