From: Jenny White on
Trying to re-install SP3 (did so a few months back). Anyway, when I try to
install now, I get ...\ndis.sys is in use...

I've never had this before and almost every web hit I'm finding is talking
about scsi driver updates and a plethora of gibberish which doesn't seem to
have anything to do with this.

I've disabled my AV, killed all unnecessary apps, stopped IISadmin etc.

Still no go. I have no viruses or malware on my system (I just ran two
complete scans with three different tools that I use).

Security TaskManager and Process Explorer don't show anything untowards.
I've even stopped the Workstation, Server, TCPIP helper and almost
everything NON-Essential. Disabled the NIC etc.

The file is not write protected, the System and Administrators group have
FC. Cannot install in Safe Mode as well.

What the heck am I missing?

Thanks in advance.

ps: the reason for this is that when I launch Logical Disk Manager I only
get to see my CDrom. I cannot launch the Disk defrag utils. No errors in the
Event Log. Also, I use Perfect Disk, but of course it needs Logical Disk
Manager as well. Again, the ONLY thing that shows up in Logical Disk Manager
is my USB CDrom, no drives at all, but I can access these "apparently" fine.


From: Andrew E. on
You might try this link for answers:
http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=Ndis.sys

"Jenny White" wrote:

> Trying to re-install SP3 (did so a few months back). Anyway, when I try to
> install now, I get ...\ndis.sys is in use...
>
> I've never had this before and almost every web hit I'm finding is talking
> about scsi driver updates and a plethora of gibberish which doesn't seem to
> have anything to do with this.
>
> I've disabled my AV, killed all unnecessary apps, stopped IISadmin etc.
>
> Still no go. I have no viruses or malware on my system (I just ran two
> complete scans with three different tools that I use).
>
> Security TaskManager and Process Explorer don't show anything untowards.
> I've even stopped the Workstation, Server, TCPIP helper and almost
> everything NON-Essential. Disabled the NIC etc.
>
> The file is not write protected, the System and Administrators group have
> FC. Cannot install in Safe Mode as well.
>
> What the heck am I missing?
>
> Thanks in advance.
>
> ps: the reason for this is that when I launch Logical Disk Manager I only
> get to see my CDrom. I cannot launch the Disk defrag utils. No errors in the
> Event Log. Also, I use Perfect Disk, but of course it needs Logical Disk
> Manager as well. Again, the ONLY thing that shows up in Logical Disk Manager
> is my USB CDrom, no drives at all, but I can access these "apparently" fine.
>
>
> .
>
From: Jenny White on
Thank you for the link Andrew. Went thru virtually every one of them to no
avail. Here are some interesting findings (keeping in mind that NDIS.SYS
cannot be accessed by SP3 update):

1) Ran virus scan: Clean as a whistle,
2) Rebooted into Safe Mode Command Prompt (i.e. no networking, no antivirus
etc). Checked the DOS Attributes (not hidden, not read only). Checked the
NTFS Permissions, Administrators/System: FC - so far so good,
3) Tried a PING LOCALHOST. Got an error "unable to contact ip driver: errror
code 2". That's good - no networking,
4) Tried to rename the file - no way,
5) Ran SP3 again, same error,
6) Downloaded a brand new copy of SP3- same issue.

SOooo, I called three other MS SE types and we tried everything we could
think of (at this point, it's a mission...). We got no where. We took the
drive and put into three different computers and ran virus checks - clean as
a whistle. We renamed the NDIS.SYS file to .OLD. Put the drive back into the
original system thinking all would be well. Same problem, more inmportantly,
NDIS.SYS was magically back in place. Probably got copied from DLLcache.

We then took the system to a well known and reputable shop here in town.
They had two senior system engineers work on this bad boy for two hours.
They got nowhere.

So this is just too weird. Off to do a complete rebuild. unfortunately it's
a 500GB hard disk with 400GB of development apps and software, so it will
take some time.

If anyone ever gets this figured out, I'll buy beer until the cows come
home.

Anyway, thanks again for the assist.


"Andrew E." <eckrichco(a)msn.com> wrote in message
news:A9C0400D-C831-48FC-A0A7-4A06A6FC4705(a)microsoft.com...
> You might try this link for answers:
> http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=Ndis.sys
>
> "Jenny White" wrote:
>
>> Trying to re-install SP3 (did so a few months back). Anyway, when I try
>> to
>> install now, I get ...\ndis.sys is in use...
>>
>> I've never had this before and almost every web hit I'm finding is
>> talking
>> about scsi driver updates and a plethora of gibberish which doesn't seem
>> to
>> have anything to do with this.
>>
>> I've disabled my AV, killed all unnecessary apps, stopped IISadmin etc.
>>
>> Still no go. I have no viruses or malware on my system (I just ran two
>> complete scans with three different tools that I use).
>>
>> Security TaskManager and Process Explorer don't show anything untowards.
>> I've even stopped the Workstation, Server, TCPIP helper and almost
>> everything NON-Essential. Disabled the NIC etc.
>>
>> The file is not write protected, the System and Administrators group have
>> FC. Cannot install in Safe Mode as well.
>>
>> What the heck am I missing?
>>
>> Thanks in advance.
>>
>> ps: the reason for this is that when I launch Logical Disk Manager I only
>> get to see my CDrom. I cannot launch the Disk defrag utils. No errors in
>> the
>> Event Log. Also, I use Perfect Disk, but of course it needs Logical Disk
>> Manager as well. Again, the ONLY thing that shows up in Logical Disk
>> Manager
>> is my USB CDrom, no drives at all, but I can access these "apparently"
>> fine.
>>
>>
>> .
>>