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From: Spamlet on 14 Jul 2010 15:30

"Rhino" <no.offline.contact.please(a)example.com> wrote in message
news:eLuX%23G3ILHA.3400(a)TK2MSFTNGP02.phx.gbl...
> I'm having odd problems with my scanner, which is an HP 6200C. I've had it
> for quite a few years now - the newest OS "officially" supported by the
> scanner is Windows 2000! - so maybe it is just getting so old that it
> needs to be replaced. Then again, I've never used it very heavily and it
> has been _slightly_ flakey for several years but not as flakey as it has
> been these last few days. I'm running Windows XP Professional SP2 on a
> nearly new quad-core computer with an ASUS-M3A motherboard.
>
> I don't have any idea how to troubleshoot scanners and so little knowledge
> of how they actually work (and interface with the computer) that I don't
> have any idea what, if anything I can do to make this scanner run any
> better. Therefore, please forgive me if I give irrelevant information or
> omit important information in my description of the problem.
>
> Basically, the scanner "stalls" quite frequently, always at the start of a
> scan of a page. My scanner is a flatbed 8.5 x 11 scanner. I seem to be
> able to scan a handful of pages without difficulty, then it just "stalls".
> I leave it alone for many minutes in the hope that it will "wake up" again
> and it occasionally squeaks a few times as if it is about to scan the page
> but then goes still again. Eventually, and I mean MANY minutes later (20
> or more minutes sometimes) I will get one of several different cryptic
> error messages.
>
> I have fully reinstalled the software with the latest version from the HP
> site; this software is dated 2003. This has not helped. I've pretty much
> given up on using the HP Precision Pro software since it hardly ever
> works. However, the Microsoft Scanner and Camera Wizard gives me somewhat
> better results. Sometimes, I can scan twenty or more pages before it
> starts to "stall".
>
> The only antidote I've found to the problem is to disconnect the power
> from the scanner, leave it disconnected for 15 seconds, then power it up
> again. After that I can OFTEN (but NOT always!) scan again. When that
> doesn't work, I just give up on scanning that day and try again the next
> day when it will typically work again.
>
> One other symptom that I just discovered today which may or may not be
> helpful. I tried to click on My Computer to see some files on my D: drive
> (I have two hard drives) and got only the "flashlight searching for
> folders" animation. I waited several minutes and it utterly failed to find
> my list of drives. I had similar results when I tried using Windows
> Explorer. Then, in a moment of inspiration, I disconnected the power for
> the scanner and My Computer came up right away!
>
> It seems as if the scanner and XP are having some kind of issues but I
> have no idea what kind of issues they could be having or what I could do
> about them.
>
> Sorry for the very vague information but does this give anyone any ideas
> for how I could help myself?
>
> Unfortunately, I can't afford either a repair depot to fix the scanner or
> a new scanner since money is extremely tight right now.....
>
> --
> Rhino

Might just be the cable connection: have you a spare you can try, or another
socket, or USB? If it was the scanner overheating I wouldn't have expected
that 'flashlight' problem. If you make a note of those error messages and
google for them with the scanner name you may find what they mean, and even
a proper service manual. (Sorry to say I had a quick Google but could only
find the spec rather than the SM and codes.)

S


From: Rhino on 14 Jul 2010 15:35
I haven't called them on the assumption that if I asked for support on a 10+
year old scanner they'd laugh in my face....

If in fact they do support people with very old HP equipment for free, I'd
love to hear about it!

--
Rhino


"Nick L. Odeon" <nickl(a)odeon.invalid> wrote in message
news:i1ktu3$pun$1(a)news.eternal-september.org...
> What did HP support say?
>
> "Rhino" <no.offline.contact.please(a)example.com> wrote in message
> news:eLuX%23G3ILHA.3400(a)TK2MSFTNGP02.phx.gbl...
> : I'm having odd problems with my scanner, which is an HP 6200C. I've had
> it
> : for quite a few years now - the newest OS "officially" supported by the
> : scanner is Windows 2000! - so maybe it is just getting so old that it
> needs
> : to be replaced. Then again, I've never used it very heavily and it has
> been
> : _slightly_ flakey for several years but not as flakey as it has been
> these
> : last few days. I'm running Windows XP Professional SP2 on a nearly new
> : quad-core computer with an ASUS-M3A motherboard.
> :
> : I don't have any idea how to troubleshoot scanners and so little
> knowledge
> : of how they actually work (and interface with the computer) that I don't
> : have any idea what, if anything I can do to make this scanner run any
> : better. Therefore, please forgive me if I give irrelevant information or
> : omit important information in my description of the problem.
> :
> : Basically, the scanner "stalls" quite frequently, always at the start of
> a
> : scan of a page. My scanner is a flatbed 8.5 x 11 scanner. I seem to be
> able
> : to scan a handful of pages without difficulty, then it just "stalls". I
> : leave it alone for many minutes in the hope that it will "wake up" again
> and
> : it occasionally squeaks a few times as if it is about to scan the page
> but
> : then goes still again. Eventually, and I mean MANY minutes later (20 or
> more
> : minutes sometimes) I will get one of several different cryptic error
> : messages.
> :
> : I have fully reinstalled the software with the latest version from the
> HP
> : site; this software is dated 2003. This has not helped. I've pretty much
> : given up on using the HP Precision Pro software since it hardly ever
> works.
> : However, the Microsoft Scanner and Camera Wizard gives me somewhat
> better
> : results. Sometimes, I can scan twenty or more pages before it starts to
> : "stall".
> :
> : The only antidote I've found to the problem is to disconnect the power
> from
> : the scanner, leave it disconnected for 15 seconds, then power it up
> again.
> : After that I can OFTEN (but NOT always!) scan again. When that doesn't
> work,
> : I just give up on scanning that day and try again the next day when it
> will
> : typically work again.
> :
> : One other symptom that I just discovered today which may or may not be
> : helpful. I tried to click on My Computer to see some files on my D:
> drive
> (I
> : have two hard drives) and got only the "flashlight searching for
> folders"
> : animation. I waited several minutes and it utterly failed to find my
> list
> of
> : drives. I had similar results when I tried using Windows Explorer. Then,
> in
> : a moment of inspiration, I disconnected the power for the scanner and My
> : Computer came up right away!
> :
> : It seems as if the scanner and XP are having some kind of issues but I
> have
> : no idea what kind of issues they could be having or what I could do
> about
> : them.
> :
> : Sorry for the very vague information but does this give anyone any ideas
> for
> : how I could help myself?
> :
> : Unfortunately, I can't afford either a repair depot to fix the scanner
> or
> a
> : new scanner since money is extremely tight right now.....
> :
> : --
> : Rhino
> :
> :
> :
>
>


From: Rhino on 14 Jul 2010 15:38

"boatman312" <eracars(a)gmail.com> wrote in message
news:i1ku2f$k20$1(a)news.eternal-september.org...
> On 07/14/10 12:28 PM, Rhino wrote:
>> I'm having odd problems with my scanner, which is an HP 6200C. I've had
>> it
>> for quite a few years now - the newest OS "officially" supported by the
>> scanner is Windows 2000! - so maybe it is just getting so old that it
>> needs
>> to be replaced. Then again, I've never used it very heavily and it has
>> been
>> _slightly_ flakey for several years but not as flakey as it has been
>> these
>> last few days. I'm running Windows XP Professional SP2 on a nearly new
>> quad-core computer with an ASUS-M3A motherboard.
>>
>> I don't have any idea how to troubleshoot scanners and so little
>> knowledge
>> of how they actually work (and interface with the computer) that I don't
>> have any idea what, if anything I can do to make this scanner run any
>> better. Therefore, please forgive me if I give irrelevant information or
>> omit important information in my description of the problem.
>>
>> Basically, the scanner "stalls" quite frequently, always at the start of
>> a
>> scan of a page. My scanner is a flatbed 8.5 x 11 scanner. I seem to be
>> able
>> to scan a handful of pages without difficulty, then it just "stalls". I
>> leave it alone for many minutes in the hope that it will "wake up" again
>> and
>> it occasionally squeaks a few times as if it is about to scan the page
>> but
>> then goes still again. Eventually, and I mean MANY minutes later (20 or
>> more
>> minutes sometimes) I will get one of several different cryptic error
>> messages.
>>
>> I have fully reinstalled the software with the latest version from the HP
>> site; this software is dated 2003. This has not helped. I've pretty much
>> given up on using the HP Precision Pro software since it hardly ever
>> works.
>> However, the Microsoft Scanner and Camera Wizard gives me somewhat better
>> results. Sometimes, I can scan twenty or more pages before it starts to
>> "stall".
>>
>> The only antidote I've found to the problem is to disconnect the power
>> from
>> the scanner, leave it disconnected for 15 seconds, then power it up
>> again.
>> After that I can OFTEN (but NOT always!) scan again. When that doesn't
>> work,
>> I just give up on scanning that day and try again the next day when it
>> will
>> typically work again.
>>
>> One other symptom that I just discovered today which may or may not be
>> helpful. I tried to click on My Computer to see some files on my D: drive
>> (I
>> have two hard drives) and got only the "flashlight searching for folders"
>> animation. I waited several minutes and it utterly failed to find my list
>> of
>> drives. I had similar results when I tried using Windows Explorer. Then,
>> in
>> a moment of inspiration, I disconnected the power for the scanner and My
>> Computer came up right away!
>>
>> It seems as if the scanner and XP are having some kind of issues but I
>> have
>> no idea what kind of issues they could be having or what I could do about
>> them.
>>
>> Sorry for the very vague information but does this give anyone any ideas
>> for
>> how I could help myself?
>>
>> Unfortunately, I can't afford either a repair depot to fix the scanner or
>> a
>> new scanner since money is extremely tight right now.....
>>
>> --
>> Rhino
>>
>
> Your scanner is probably failing. Time to invest in a new one. Heck, I
> bought an HP All-in-one (superceded model) for under $75. Slow, but works
> fine. Or I can sell you my old Canon USB Flatbed for $25 plus shipping.
> ;>)
>

I checked the Staples website yesterday and there was only a single
scanner - a Canon - for around $75; every other scanner they carried was
anywhere from $150-$400+. Even the $75 model is more than I can afford right
now. Your old Canon Flatbed would surely start to cost nearly that much by
the time I paid for shipping. (I'm not in the US.)

Thanks anyway....

--
Rhino


From: Rhino on 14 Jul 2010 15:38
Yes, I checked and downloaded the latest software, as I said in the original
post.

--
Rhino

"Unknown" <unknown(a)unknown.kom> wrote in message
news:%23Mcss83ILHA.5700(a)TK2MSFTNGP04.phx.gbl...
> Did you check to determine if HP has an updated driver for it?
> "Rhino" <no.offline.contact.please(a)example.com> wrote in message
> news:eLuX%23G3ILHA.3400(a)TK2MSFTNGP02.phx.gbl...
>> I'm having odd problems with my scanner, which is an HP 6200C. I've had
>> it for quite a few years now - the newest OS "officially" supported by
>> the scanner is Windows 2000! - so maybe it is just getting so old that it
>> needs to be replaced. Then again, I've never used it very heavily and it
>> has been _slightly_ flakey for several years but not as flakey as it has
>> been these last few days. I'm running Windows XP Professional SP2 on a
>> nearly new quad-core computer with an ASUS-M3A motherboard.
>>
>> I don't have any idea how to troubleshoot scanners and so little
>> knowledge of how they actually work (and interface with the computer)
>> that I don't have any idea what, if anything I can do to make this
>> scanner run any better. Therefore, please forgive me if I give irrelevant
>> information or omit important information in my description of the
>> problem.
>>
>> Basically, the scanner "stalls" quite frequently, always at the start of
>> a scan of a page. My scanner is a flatbed 8.5 x 11 scanner. I seem to be
>> able to scan a handful of pages without difficulty, then it just
>> "stalls". I leave it alone for many minutes in the hope that it will
>> "wake up" again and it occasionally squeaks a few times as if it is about
>> to scan the page but then goes still again. Eventually, and I mean MANY
>> minutes later (20 or more minutes sometimes) I will get one of several
>> different cryptic error messages.
>>
>> I have fully reinstalled the software with the latest version from the HP
>> site; this software is dated 2003. This has not helped. I've pretty much
>> given up on using the HP Precision Pro software since it hardly ever
>> works. However, the Microsoft Scanner and Camera Wizard gives me somewhat
>> better results. Sometimes, I can scan twenty or more pages before it
>> starts to "stall".
>>
>> The only antidote I've found to the problem is to disconnect the power
>> from the scanner, leave it disconnected for 15 seconds, then power it up
>> again. After that I can OFTEN (but NOT always!) scan again. When that
>> doesn't work, I just give up on scanning that day and try again the next
>> day when it will typically work again.
>>
>> One other symptom that I just discovered today which may or may not be
>> helpful. I tried to click on My Computer to see some files on my D: drive
>> (I have two hard drives) and got only the "flashlight searching for
>> folders" animation. I waited several minutes and it utterly failed to
>> find my list of drives. I had similar results when I tried using Windows
>> Explorer. Then, in a moment of inspiration, I disconnected the power for
>> the scanner and My Computer came up right away!
>>
>> It seems as if the scanner and XP are having some kind of issues but I
>> have no idea what kind of issues they could be having or what I could do
>> about them.
>>
>> Sorry for the very vague information but does this give anyone any ideas
>> for how I could help myself?
>>
>> Unfortunately, I can't afford either a repair depot to fix the scanner or
>> a new scanner since money is extremely tight right now.....
>>
>> --
>> Rhino
>>
>>
>>
>
>


From: Nick L. Odeon on 14 Jul 2010 16:13
10 years old? There's your problem.

"Rhino" <no.offline.contact.please(a)example.com> wrote in message
news:u$aWMv4ILHA.5224(a)TK2MSFTNGP04.phx.gbl...
:I haven't called them on the assumption that if I asked for support on a
10+
: year old scanner they'd laugh in my face....
:
: If in fact they do support people with very old HP equipment for free, I'd
: love to hear about it!
:
: --
: Rhino
:
:
: "Nick L. Odeon" <nickl(a)odeon.invalid> wrote in message
: news:i1ktu3$pun$1(a)news.eternal-september.org...
: > What did HP support say?
: >
: > "Rhino" <no.offline.contact.please(a)example.com> wrote in message
: > news:eLuX%23G3ILHA.3400(a)TK2MSFTNGP02.phx.gbl...
: > : I'm having odd problems with my scanner, which is an HP 6200C. I've
had
: > it
: > : for quite a few years now - the newest OS "officially" supported by
the
: > : scanner is Windows 2000! - so maybe it is just getting so old that it
: > needs
: > : to be replaced. Then again, I've never used it very heavily and it has
: > been
: > : _slightly_ flakey for several years but not as flakey as it has been
: > these
: > : last few days. I'm running Windows XP Professional SP2 on a nearly new
: > : quad-core computer with an ASUS-M3A motherboard.
: > :
: > : I don't have any idea how to troubleshoot scanners and so little
: > knowledge
: > : of how they actually work (and interface with the computer) that I
don't
: > : have any idea what, if anything I can do to make this scanner run any
: > : better. Therefore, please forgive me if I give irrelevant information
or
: > : omit important information in my description of the problem.
: > :
: > : Basically, the scanner "stalls" quite frequently, always at the start
of
: > a
: > : scan of a page. My scanner is a flatbed 8.5 x 11 scanner. I seem to be
: > able
: > : to scan a handful of pages without difficulty, then it just "stalls".
I
: > : leave it alone for many minutes in the hope that it will "wake up"
again
: > and
: > : it occasionally squeaks a few times as if it is about to scan the page
: > but
: > : then goes still again. Eventually, and I mean MANY minutes later (20
or
: > more
: > : minutes sometimes) I will get one of several different cryptic error
: > : messages.
: > :
: > : I have fully reinstalled the software with the latest version from the
: > HP
: > : site; this software is dated 2003. This has not helped. I've pretty
much
: > : given up on using the HP Precision Pro software since it hardly ever
: > works.
: > : However, the Microsoft Scanner and Camera Wizard gives me somewhat
: > better
: > : results. Sometimes, I can scan twenty or more pages before it starts
to
: > : "stall".
: > :
: > : The only antidote I've found to the problem is to disconnect the power
: > from
: > : the scanner, leave it disconnected for 15 seconds, then power it up
: > again.
: > : After that I can OFTEN (but NOT always!) scan again. When that doesn't
: > work,
: > : I just give up on scanning that day and try again the next day when it
: > will
: > : typically work again.
: > :
: > : One other symptom that I just discovered today which may or may not be
: > : helpful. I tried to click on My Computer to see some files on my D:
: > drive
: > (I
: > : have two hard drives) and got only the "flashlight searching for
: > folders"
: > : animation. I waited several minutes and it utterly failed to find my
: > list
: > of
: > : drives. I had similar results when I tried using Windows Explorer.
Then,
: > in
: > : a moment of inspiration, I disconnected the power for the scanner and
My
: > : Computer came up right away!
: > :
: > : It seems as if the scanner and XP are having some kind of issues but I
: > have
: > : no idea what kind of issues they could be having or what I could do
: > about
: > : them.
: > :
: > : Sorry for the very vague information but does this give anyone any
ideas
: > for
: > : how I could help myself?
: > :
: > : Unfortunately, I can't afford either a repair depot to fix the scanner
: > or
: > a
: > : new scanner since money is extremely tight right now.....
: > :
: > : --
: > : Rhino
: > :
: > :
: > :
: >
: >
:
:


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