Server 2003 update problem
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From: PA Bear [MS MVP] on 17 Dec 2009 11:34 Download the most recent version of WUAgent and install it manually: http://support.microsoft.com/kb/946928 If still no joy, you may be seeing the effects of a hijackware infection. kc66 wrote: > When doing the manual reset I had a few problems. > > Errors when registering some dlls: > > mshtml.dll was loaded but the dll registerserver entry point was not > found. > This file cannot be registered > > dllregisterserver in wuaueng.dll failed. Return code was 0x80070514 > > loadlibrary("wucltux.dll") failed - the specified module could not be > found. > wuwebv.dll > > All others registered successfully. > > The reset winsock command was not found. > > "PA Bear [MS MVP]" wrote: > >> See... >> >> How do I reset Windows Update components?: >> http://support.microsoft.com/kb/971058 >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> kc66 wrote: >>> This server is running server 2003 sp2, hasn't been updated in quite a >>> while, was a terminal server but not any more. When I run windows update >>> it >>> wants to install a new version of update. It fails with error >>> 0x8024D007. >>> I >>> tried a few troubleshooting steps I found online without success. One of >>> these was to unregister and re-register wuaueng.dll. It will not >>> re-register, gives the message "dllregisterserver in wuaueng.dll failed. >>> Return code was 0x80070514". I renamed this dll and it was recreated but >>> still the same error. I expanded the dll from the 2003 disk to the >>> system32 >>> folder but it still will not register. The automatic update service >>> doesn't >>> exist any more as a result. >>> I ran sfc /scannow which made no difference. >> >> .
From: kc66 on 22 Dec 2009 06:05 Manual install failed with the same error code. I have ran multiple malware and anti-virus applications, Eset, Kaspersky, Malwarebytes anti-malware, spybot, avg, adaware. I have quarantined/deleted anything found, even though I think they were false positives. The problem still exists. "PA Bear [MS MVP]" wrote: > Download the most recent version of WUAgent and install it manually: > http://support.microsoft.com/kb/946928 > > If still no joy, you may be seeing the effects of a hijackware infection.
From: PA Bear [MS MVP] on 22 Dec 2009 12:09
NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help! Microsoft PCSafety provides home users (only) with no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware. https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 Also available via... Consumer Security Support home page https://consumersecuritysupport.microsoft.com/ Otherwise... 1. See if you can download/run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it. 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be: http://onecare.live.com/site/en-us/center/howsafe.htm 2b. Vista or Win7=> Run this scan instead: http://onecare.live.com/site/en-us/center/whatsnew.htm 3. Now run a thorough check for hijackware, including posting requested logs in an appropriate forum, not here. Checking for/Help with Hijackware: • http://mvps.org/winhelp2002/unwanted.htm • http://inetexplorer.mvps.org/tshoot.html • http://www.mvps.org/sramesh2k/Malware_Defence.htm • http://www.elephantboycomputers.com/page2.html#Removing_Malware **Chances are you will need to seek expert assistance in http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.php, http://aumha.net/viewforum.php?f=30 or other appropriate forums.** If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. kc66 wrote: > Manual install failed with the same error code. > I have ran multiple malware and anti-virus applications, Eset, Kaspersky, > Malwarebytes anti-malware, spybot, avg, adaware. I have > quarantined/deleted > anything found, even though I think they were false positives. > The problem still exists. > > "PA Bear [MS MVP]" wrote: > >> Download the most recent version of WUAgent and install it manually: >> http://support.microsoft.com/kb/946928 >> >> If still no joy, you may be seeing the effects of a hijackware infection. |