From: eli on
Hello:

As of last night ,I keep getting the following when I run System Restore:

"Restoration Incomplete. Your computer cannot be restored "

There seems to be no problem creating restore points. The restore operation
seems to run rather quickly. But then the system fails to do the restoration
to the desired point. And I get the red X with the message above

I'v'e tried flushing the restore points, to no avail.

My system restore has been running flawlessly for years.

How might I fix this?

Thanks

-eli

Windows XP Professional Edition SP 3
Zone Alarm security Suite 9.1.008.000
Firefox 3.6
IE 7.0



From: smlunatick on
On Feb 24, 10:22 am, "eli" <some...(a)somebody.com> wrote:
> Hello:
>
> As of last night ,I keep getting the following when I run System Restore:
>
> "Restoration Incomplete. Your computer cannot be restored "
>
> There seems to be no problem creating restore points. The restore operation
> seems to run rather quickly. But then the system fails to do the restoration
> to the desired point. And I get the red X with the message above
>
> I'v'e tried flushing the restore points, to no avail.
>
> My system restore has been running flawlessly for years.
>
> How might I fix this?
>
> Thanks
>
> -eli
>
> Windows XP Professional Edition SP 3
> Zone Alarm security Suite 9.1.008.000
> Firefox 3.6
> IE 7.0

What type of Internet security software are you using? The problem
you are describing is an exact description cause by most Norton
"security" softwares (Norton AntiVirus, Internet Security and 360.)
Norton includes a module that protect their own software from
"tampering."
From: SC Tom on

"eli" <someone(a)somebody.com> wrote in message
news:e1at1sTtKHA.3656(a)TK2MSFTNGP06.phx.gbl...
> Hello:
>
> As of last night ,I keep getting the following when I run System Restore:
>
> "Restoration Incomplete. Your computer cannot be restored "
>
> There seems to be no problem creating restore points. The restore
> operation seems to run rather quickly. But then the system fails to do the
> restoration to the desired point. And I get the red X with the message
> above
>
> I'v'e tried flushing the restore points, to no avail.
>
> My system restore has been running flawlessly for years.
>
> How might I fix this?
>
> Thanks
>
> -eli
>
> Windows XP Professional Edition SP 3
> Zone Alarm security Suite 9.1.008.000
> Firefox 3.6
> IE 7.0
>
>
>

Try Safe Mode w/ command prompt. Works well for me. It bypasses your
firewall, AV software, etc. and goes right to SR.

How to start the System Restore tool by using the safe mode option with the
Command prompt in Windows XP http://support.microsoft.com/kb/304449

--
SC Tom


From: eli on
Thanks:

Yes. I have verified that the Zone Alarm Security Suite 9.1.008.000 is
responsible for this SR malfunction. After completely removing it, SR worked
just fine. Same when I downgraded to an older version of Zone Alarm Security
Suite.

Yes. Even in the most recent version of Zone Alarm Security Suite , the
Version 9.1, SR did work in Safe Mode

Question:

Is this a problem with many security suites? Or is it limited to the few
mentioned in that earlier post? Such as Norton, and possibly Zone Alarm?

Is it worth switching to a different security system, or is this lieley to
continue to be an issue in most other security suites if it was a problem in
Zone Alarm? Zone Alarm Tech Support says they've only had a few reports of
this SR issue in their newest security system.

Thanks in advance:

-eli

==============================================================
"SC Tom" <sc(a)tom.net> wrote in message
news:eWhUARvtKHA.4752(a)TK2MSFTNGP04.phx.gbl...
>
> "eli" <someone(a)somebody.com> wrote in message
> news:e1at1sTtKHA.3656(a)TK2MSFTNGP06.phx.gbl...
>> Hello:
>>
>> As of last night ,I keep getting the following when I run System Restore:
>>
>> "Restoration Incomplete. Your computer cannot be restored "
>>
>> There seems to be no problem creating restore points. The restore
>> operation seems to run rather quickly. But then the system fails to do
>> the restoration to the desired point. And I get the red X with the
>> message above
>>
>> I'v'e tried flushing the restore points, to no avail.
>>
>> My system restore has been running flawlessly for years.
>>
>> How might I fix this?
>>
>> Thanks
>>
>> -eli
>>
>> Windows XP Professional Edition SP 3
>> Zone Alarm security Suite 9.1.008.000
>> Firefox 3.6
>> IE 7.0
>>
>>
>>
>
> Try Safe Mode w/ command prompt. Works well for me. It bypasses your
> firewall, AV software, etc. and goes right to SR.
>
> How to start the System Restore tool by using the safe mode option with
> the Command prompt in Windows XP http://support.microsoft.com/kb/304449
>
> --
> SC Tom
>
>


From: SC Tom on
Most 3rd party firewalls and AV/AS software will affect SR. I also run ZASS,
so if you do the restore from safe mode with command prompt, you don't have
to uninstall ZASS first. From first hand experience, any AV/AS software
should be shut down/disabled before running System Restore. Much easier just
to boot into SM w/CP and do it from there.
--
SC Tom


"eli" <someone(a)somebody.com> wrote in message
news:e#BzstxtKHA.5008(a)TK2MSFTNGP05.phx.gbl...
> Thanks:
>
> Yes. I have verified that the Zone Alarm Security Suite 9.1.008.000 is
> responsible for this SR malfunction. After completely removing it, SR
> worked just fine. Same when I downgraded to an older version of Zone Alarm
> Security Suite.
>
> Yes. Even in the most recent version of Zone Alarm Security Suite , the
> Version 9.1, SR did work in Safe Mode
>
> Question:
>
> Is this a problem with many security suites? Or is it limited to the few
> mentioned in that earlier post? Such as Norton, and possibly Zone Alarm?
>
> Is it worth switching to a different security system, or is this lieley to
> continue to be an issue in most other security suites if it was a problem
> in Zone Alarm? Zone Alarm Tech Support says they've only had a few
> reports of this SR issue in their newest security system.
>
> Thanks in advance:
>
> -eli
>
> ==============================================================
> "SC Tom" <sc(a)tom.net> wrote in message
> news:eWhUARvtKHA.4752(a)TK2MSFTNGP04.phx.gbl...
>>
>> "eli" <someone(a)somebody.com> wrote in message
>> news:e1at1sTtKHA.3656(a)TK2MSFTNGP06.phx.gbl...
>>> Hello:
>>>
>>> As of last night ,I keep getting the following when I run System
>>> Restore:
>>>
>>> "Restoration Incomplete. Your computer cannot be restored "
>>>
>>> There seems to be no problem creating restore points. The restore
>>> operation seems to run rather quickly. But then the system fails to do
>>> the restoration to the desired point. And I get the red X with the
>>> message above
>>>
>>> I'v'e tried flushing the restore points, to no avail.
>>>
>>> My system restore has been running flawlessly for years.
>>>
>>> How might I fix this?
>>>
>>> Thanks
>>>
>>> -eli
>>>
>>> Windows XP Professional Edition SP 3
>>> Zone Alarm security Suite 9.1.008.000
>>> Firefox 3.6
>>> IE 7.0
>>>
>>>
>>>
>>
>> Try Safe Mode w/ command prompt. Works well for me. It bypasses your
>> firewall, AV software, etc. and goes right to SR.
>>
>> How to start the System Restore tool by using the safe mode option with
>> the Command prompt in Windows XP http://support.microsoft.com/kb/304449
>>
>> --
>> SC Tom
>>
>>
>
>