From: Rey Santos on
Thanks for your feedback.
The process reset the windows drivers. Maybe the problem driver should have
been deleted before reboot. Or sometimes process like this needs more than
one reboot or uninstall/reinstall.
Congratulations for solving the problem.


"Tommy D" wrote:

> An Update, This worked, sort of.
> The driver installed okay, but when I shut down and then restart, the
> system doesn't see the scanner. I checked Device manager and I have a
> yellow exclamtion point next to the scanner.
> I get it to eventually work by deleting the scanner and reinstalling the
> driver, which installs with no problem.
> Any suggestions as to what might be going on and how to investigate further
> to resolve?
> NO help from Nikon.