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From: boy on 26 Mar 2010 19:34
Hi,

I have Windows XP. Ran free version of BitDefender yesterday an it
found 2 infections:


C:\System Volume Information
\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP854\A0143387.icd
Infected with: Gen:Trojan.Heur.3z0@@J8QMSj


C:\System Volume Information
\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP885\A0146392.icd
Infected with: Gen:Trojan.Heur.4z0@@pLYS6b

The free version does not delete infections.

1. Can I delete them manually.....?
2. What files do I need to delete.....?
3. Can someone guide me step by step how to do it ....... ?


Thanks.
From: Twayne on 26 Mar 2010 22:01
In
news:2b3f1d1d-2350-4b2a-b610-5f7be8af4ba9(a)15g2000yqi.googlegroups.com,
boy <boyboyds(a)yahoo.com> typed:
> Hi,
>
> I have Windows XP. Ran free version of BitDefender
> yesterday an it found 2 infections:
>
>
> C:\System Volume Information
> \_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP854\A0143387.icd
> Infected with: Gen:Trojan.Heur.3z0@@J8QMSj
>
>
> C:\System Volume Information
> \_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP885\A0146392.icd
> Infected with: Gen:Trojan.Heur.4z0@@pLYS6b
>
> The free version does not delete infections.
>
> 1. Can I delete them manually.....?
> 2. What files do I need to delete.....?
> 3. Can someone guide me step by step how to do it ....... ?
>
>
> Thanks.

Try going to Symantec.com and look up the virus. They will
have manual removal instructions. There is no rule of thumb
for these things; each one is specific.

HTH,

Twayne`


From: boy on 27 Mar 2010 23:34
Thank you Twayne,

Symantec did not help, bur BitDefender's discussion group suggested
deleting all restore checkpoints.

C:\WINDOWS\system32\Restore

It worked.

Now I am clean.

From: Adrian C on 22 Apr 2010 07:47
On 28/03/2010 04:34, boy wrote:
> Thank you Twayne,
>
> Symantec did not help, bur BitDefender's discussion group suggested
> deleting all restore checkpoints.
>
> C:\WINDOWS\system32\Restore
>
> It worked.
>
> Now I am clean.
>

Look behind your ears. You missed a bit :)

--
Adrian C
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