Trouble installing Windows XP SP3 and other MS updates
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From: Shenan Stanley on 18 May 2008 14:11 DanP wrote: > I am having trouble installing Windows XP SP3 and other MS updates. > I have read http://support.microsoft.com/kb/950717/ and tried many > options through out the document and links with no success. I have > Norton Internet security that I disabled and stopped programs that > run during startup like AOL IM. It looks like it gets through the > upgrade and fails at the end. > > Any help appreciated!!! > > These are some errors in the svcpack.log file <snipped> Engel wrote: > When you try to install an update for the .NET Framework 1.0, 1.1, > or 2.0, you may receive Windows Update error code "0x643" or > Windows Installer error code "1603": > <http://support.microsoft.com/kb/923100> > > I hope this post is helpful. > > Let us know how it works �ut. > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=4f75c068-5f42-4642-844d-8a9257f5b694&mid=4f75c068-5f42-4642-844d-8a9257f5b694 DanP wrote: > I Right I'm really trying to get XP SP3 installed. Do I need the > updated .NET frame work for XP SP3? artfudd wrote: > Check this one too: > http://support.microsoft.com/kb/950717/ Interestingly enough - in the original posting the OP stated... "I have read http://support.microsoft.com/kb/950717/ and tried many options through out the document and links with no success." ;-) Looking through their (now snipped) log file... I suggested (and suggest again) they look at: http://support.microsoft.com/kb/949384/ To answer the OP's second post - no you do not need .NET Framework 3.x to install SP3 for Windows XP. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: artfudd on 18 May 2008 14:55 Well ... thanks... that'll teach me for not reading all posts carefully.. :) And BTW... let me take this opportunity to commend you on your excellent help in the newsgroups.. :) -- Art (artfudd).. ---------------- "Shenan Stanley" <newshelper(a)gmail.com> wrote in message news:u$4aiKRuIHA.4376(a)TK2MSFTNGP06.phx.gbl... > DanP wrote: >> I am having trouble installing Windows XP SP3 and other MS updates. >> I have read http://support.microsoft.com/kb/950717/ and tried many >> options through out the document and links with no success. I have >> Norton Internet security that I disabled and stopped programs that >> run during startup like AOL IM. It looks like it gets through the >> upgrade and fails at the end. >> >> Any help appreciated!!! >> >> These are some errors in the svcpack.log file > <snipped> > > Engel wrote: >> When you try to install an update for the .NET Framework 1.0, 1.1, >> or 2.0, you may receive Windows Update error code "0x643" or >> Windows Installer error code "1603": >> <http://support.microsoft.com/kb/923100> >> >> I hope this post is helpful. >> >> Let us know how it works �ut. >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=4f75c068-5f42-4642-844d-8a9257f5b694&mid=4f75c068-5f42-4642-844d-8a9257f5b694 > > DanP wrote: >> I Right I'm really trying to get XP SP3 installed. Do I need the >> updated .NET frame work for XP SP3? > > artfudd wrote: >> Check this one too: >> http://support.microsoft.com/kb/950717/ > > Interestingly enough - in the original posting the OP stated... > > "I have read http://support.microsoft.com/kb/950717/ and > tried many options through out the document and links > with no success." > > ;-) > > Looking through their (now snipped) log file... I suggested (and suggest > again) they look at: > http://support.microsoft.com/kb/949384/ > > To answer the OP's second post - no you do not need .NET Framework 3.x to > install SP3 for Windows XP. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html >
From: PA Bear [MS MVP] on 18 May 2008 15:23 Error messages when you try to install Windows XP Service Pack 3: "Service Pack 3 installation did not complete" and "An internal error occurred": http://support.microsoft.com/kb/949384/ Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. • US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 • CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 • UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 • AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ DanP wrote: > I am having trouble installing Windows XP SP3 and other MS updates. I > have > read http://support.microsoft.com/kb/950717/ and tried many options > through > out the document and links with no success. I have Norton Internet > security > that I disabled and stopped programs that run during startup like AOL IM… > It > looks like it gets through the upgrade and fails at the end. > > Any help appreciated!!! > > > These are some errors in the svcpack.log file > > [svcpack.log] > 4.765: > ================================================================================ > 4.765: 2008/05/17 15:57:48.046 (local) > 4.765: c:\8201d70936fc5c831dbd68\i386\update\update.exe (version 6.3.13.0) > 4.843: Service Pack started with following command line: > 4.859: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > error 0x2 > > 5.171: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is > not > Present > > 5.171: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not > Equal To Specified Value > > 64.906: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with > error 0x2 > 64.906: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with > error 0x2 > 64.906: DoInstallation: CleanPFR failed: 0x2 > 64.906: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > error 0x2 > > > 65.140: > SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows > Media > Player is Not Equal To Specified Value > > 65.156: Second Condition in MediaCenter.Condition.Section Failed > 65.156: Condition Check for Line 1 of MediaCenter.ExtendedConditional > returned FALSE > 65.156: Ident is Present > 65.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is > Not > Equal To Specified Value > 65.156: Second Condition in MediaCenter.Condition.Section Failed > 65.156: Condition Check for Line 1 of > MediaCenter.CopyAlways.ExtendedConditional returned FALSE > 65.156: Windows Media Player is Present > 65.156: > SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows > Media > Player is Not Equal To Specified Value > > 65.156: SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is > not > Present > 65.156: First Condition in Non.WMP.Restore.Condition.Section Succeeded > 65.156: N is Not Present > 65.156: Fist Condition in N.FileOp.Condition.Section Failed > 65.171: > SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows > Media > Player is Not Equal To Specified Value > 65.171: Fist Condition in KN.Condition.Section Failed > 65.171: Condition Check for Line 1 of > KN.Help.ExtendedConditional.Professional returned FALSE > 65.171: N is Not Present > > 65.171: > SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows > Media > Player is Not Equal To Specified Value > > 65.203: Second Condition in > IE.AdditionalSettings.LessThan7.Condition.Section Failed > 65.203: Condition Check for Line 1 of > IE.AdditionalSettings.ExtendedConditional.Professional returned FALSE > 65.203: N is Not Present > > > 81.406: > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT > trusts inf c:\windows\inf\oem8.inf of device > PCI\VEN_8086&DEV_29A1&SUBSYS_00000000&REV_02\3&172E68DD&0&08 > 92.515: OEM file scan used 21265 ticks > 135.734: c:\windows\system32\drivers\nv4_mini.sys is in the list of oem > drivers...skipping copy! > 135.734: c:\windows\system32\nv4_disp.dll is in the list of oem > drivers...skipping copy! > 162.656: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem > drivers...skipping copy! > 162.656: c:\windows\system32\mdmxsdk.dll is in the list of oem > drivers...skipping copy! > 216.828: AnalyzePhaseOne: used 145578 ticks > 216.828: AnalyzeComponents: Hotpatch analysis disabled; skipping. > 216.828: AnalyzeComponents: Hotpatching is disabled. > 216.828: FindFirstFile c:\windows\$hf_mig$\*.* > 217.687: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > 218.125: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > 218.578: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > 219.500: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > > Bunch more of these lines > > 220.734: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > 220.734: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > 220.921: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > 220.984: Service Pack 3 Setup encountered an error: The update.ver file > is > not correct. > 221.078: Failed to open c:\windows\$hf_mig$\KB904706\update\updatebr.inf > 221.156: Failed to open c:\windows\$hf_mig$\KB912945\update\updatebr.inf > 221.156: Failed to open c:\windows\$hf_mig$\KB918899\update\updatebr.inf > 221.296: Failed to open c:\windows\$hf_mig$\KB928090\update\updatebr.inf > 221.296: Failed to open c:\windows\$hf_mig$\KB929338\update\updatebr.inf > > Bunch more of these lines > > 221.421: Failed to open c:\windows\$hf_mig$\KB944533\update\updatebr.inf > 221.421: Failed to open > c:\windows\$hf_mig$\KB944533-IE7\update\updatebr.inf > 221.437: Failed to open c:\windows\$hf_mig$\KB947864\update\updatebr.inf > 221.453: Failed to open c:\windows\$hf_mig$\KB950749\update\updatebr.inf > 221.453: Analyzing Devices... > > ================================================================================ > > 455.531: Copied file: C:\WINDOWS\system32\spmsg.dll > 459.218: PFE2: Per File Exceptions will not be used. > 462.828: GetCatVersion: Failed to retrieve version information from > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat > with error 0x57 462.828: GetCatVersion: Failed to retrieve version > information from > C:\WINDOWS\Tmp.0.wmerrenu.cat with error 0x80092004 > 463.046: GetCatVersion: Failed to retrieve version information from > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat > with error 0x57 463.078: GetCatVersion: Failed to retrieve version > information from > C:\WINDOWS\Tmp.0.ntprint.cat with error 0x80092004 > 466.687: GetCatVersion: Failed to retrieve version information from > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat > with error 0x57 466.781: GetCatVersion: Failed to retrieve version > information from > C:\WINDOWS\Tmp.0.nt5.cat with error 0x80092004 > 475.937: GetCatVersion: Failed to retrieve version information from > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat > with error 0x57 > > Bunch more of these lines > > 38EE-11D1-85E5-00C04FC295EE}\spdelta.cat with error 0x57 > 492.484: GetCatVersion: Failed to retrieve version information from > C:\WINDOWS\spdelta.cat with error 0x80092004 > 498.171: Registering spuninst.exe for recovery successful. > > ========================================================================= > > 803.953: Copied file: > C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll > 808.140: DoInstallation: Installing assemblies with source root path: > c:\180f8457e9590f773d\i386\ > 811.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > 812.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > 812.312: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > 812.594: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > 812.797: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > 812.797: Num Ticks for Copying files : 379782 > > > 926.500: ExConditionalRunInfProcesses: Error 0x1 while running processes > in > section 'ToGac.RunProcess.ProcessesToRun.' > 926.500: DoInstallation: ExConditionalRunInfProcess failed while durring > EXECUTE_AFTERINSTALL. > 926.500: Service Pack 3 Setup encountered an error: An error in updating > your system has occurred. > 936.984: Unregistration of sprecovr successful > 937.000: An error in updating your system has occurred. > > Select 'OK' to undo the changes that have been made. > 1144.469: Message displayed to the user: An error in updating your system > has occurred. > > Select 'OK' to undo the changes that have been made. > 1144.469: User Input: OK > 1144.469: Starting process: > C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z > 1653.640: Software Update Rollback has completed with return code 0xbc2. > This rollback requires a reboot. > 1653.672: Service Pack 3 installation did not complete. > > Windows XP has been partially updated and may not work properly. > 1657.109: Message displayed to the user: Service Pack 3 installation did > not > complete. > > Windows XP has been partially updated and may not work properly. > 1657.109: User Input: OK > 1657.109: Update.exe extended error code = 0xf070 > 1657.109: Update.exe return code was masked to 0x643 for MSI custom action > compliance. > Shutdown Initiated in Self Extractor > ***
From: ANONYMOUS on 18 May 2008 16:37 If you want trouble free installation of SP3, then I suggest download the full-file version of SP3 <http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en>, then go off-line (i.e. unplug the cable from modem/lan), reboot the system in SAFE MODE, Install the SP3 (the file you just downloaded), reboot the system normally, problem solved!! To go into SAFE MODE, you need to press F8 key when booting so that black screen with DOS-Like characters appear where you can use arrow keys to go to the first item SAFE MODE. Hth DanP wrote: >I am having trouble installing Windows XP SP3 and other MS updates. I have >read http://support.microsoft.com/kb/950717/ and tried many options through >out the document and links with no success. I have Norton Internet security >that I disabled and stopped programs that run during startup like AOL IM… It >looks like it gets through the upgrade and fails at the end. > >Any help appreciated!!! > > >These are some errors in the svcpack.log file > >[svcpack.log] >4.765: >================================================================================ >4.765: 2008/05/17 15:57:48.046 (local) >4.765: c:\8201d70936fc5c831dbd68\i386\update\update.exe (version 6.3.13.0) >4.843: Service Pack started with following command line: >4.859: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with >error 0x2 > >5.171: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not >Present > >5.171: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not >Equal To Specified Value > >64.906: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with >error 0x2 >64.906: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with >error 0x2 >64.906: DoInstallation: CleanPFR failed: 0x2 >64.906: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with >error 0x2 > > >65.140: >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media >Player is Not Equal To Specified Value > >65.156: Second Condition in MediaCenter.Condition.Section Failed >65.156: Condition Check for Line 1 of MediaCenter.ExtendedConditional >returned FALSE >65.156: Ident is Present >65.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not >Equal To Specified Value >65.156: Second Condition in MediaCenter.Condition.Section Failed >65.156: Condition Check for Line 1 of >MediaCenter.CopyAlways.ExtendedConditional returned FALSE >65.156: Windows Media Player is Present >65.156: >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media >Player is Not Equal To Specified Value > >65.156: SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is not >Present >65.156: First Condition in Non.WMP.Restore.Condition.Section Succeeded >65.156: N is Not Present >65.156: Fist Condition in N.FileOp.Condition.Section Failed >65.171: >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media >Player is Not Equal To Specified Value >65.171: Fist Condition in KN.Condition.Section Failed >65.171: Condition Check for Line 1 of >KN.Help.ExtendedConditional.Professional returned FALSE >65.171: N is Not Present > >65.171: >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media >Player is Not Equal To Specified Value > >65.203: Second Condition in >IE.AdditionalSettings.LessThan7.Condition.Section Failed >65.203: Condition Check for Line 1 of >IE.AdditionalSettings.ExtendedConditional.Professional returned FALSE >65.203: N is Not Present > > >81.406: >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT >trusts inf c:\windows\inf\oem8.inf of device >PCI\VEN_8086&DEV_29A1&SUBSYS_00000000&REV_02\3&172E68DD&0&08 >92.515: OEM file scan used 21265 ticks >135.734: c:\windows\system32\drivers\nv4_mini.sys is in the list of oem >drivers...skipping copy! >135.734: c:\windows\system32\nv4_disp.dll is in the list of oem >drivers...skipping copy! >162.656: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem >drivers...skipping copy! >162.656: c:\windows\system32\mdmxsdk.dll is in the list of oem >drivers...skipping copy! >216.828: AnalyzePhaseOne: used 145578 ticks >216.828: AnalyzeComponents: Hotpatch analysis disabled; skipping. >216.828: AnalyzeComponents: Hotpatching is disabled. >216.828: FindFirstFile c:\windows\$hf_mig$\*.* >217.687: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. >218.125: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. >218.578: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. >219.500: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. > >Bunch more of these lines > >220.734: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. >220.734: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. >220.921: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. >220.984: Service Pack 3 Setup encountered an error: The update.ver file is >not correct. >221.078: Failed to open c:\windows\$hf_mig$\KB904706\update\updatebr.inf >221.156: Failed to open c:\windows\$hf_mig$\KB912945\update\updatebr.inf >221.156: Failed to open c:\windows\$hf_mig$\KB918899\update\updatebr.inf >221.296: Failed to open c:\windows\$hf_mig$\KB928090\update\updatebr.inf >221.296: Failed to open c:\windows\$hf_mig$\KB929338\update\updatebr.inf > > Bunch more of these lines > >221.421: Failed to open c:\windows\$hf_mig$\KB944533\update\updatebr.inf >221.421: Failed to open c:\windows\$hf_mig$\KB944533-IE7\update\updatebr.inf >221.437: Failed to open c:\windows\$hf_mig$\KB947864\update\updatebr.inf >221.453: Failed to open c:\windows\$hf_mig$\KB950749\update\updatebr.inf >221.453: Analyzing Devices... > >================================================================================ > >455.531: Copied file: C:\WINDOWS\system32\spmsg.dll >459.218: PFE2: Per File Exceptions will not be used. >462.828: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat with error 0x57 >462.828: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\Tmp.0.wmerrenu.cat with error 0x80092004 >463.046: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat with error 0x57 >463.078: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\Tmp.0.ntprint.cat with error 0x80092004 >466.687: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat with error 0x57 >466.781: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\Tmp.0.nt5.cat with error 0x80092004 >475.937: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat with error 0x57 > >Bunch more of these lines > >38EE-11D1-85E5-00C04FC295EE}\spdelta.cat with error 0x57 >492.484: GetCatVersion: Failed to retrieve version information from >C:\WINDOWS\spdelta.cat with error 0x80092004 >498.171: Registering spuninst.exe for recovery successful. > >========================================================================= > >803.953: Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll >808.140: DoInstallation: Installing assemblies with source root path: >c:\180f8457e9590f773d\i386\ >811.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 >812.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 >812.312: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 >812.594: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 >812.797: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 >812.797: Num Ticks for Copying files : 379782 > > >926.500: ExConditionalRunInfProcesses: Error 0x1 while running processes in >section 'ToGac.RunProcess.ProcessesToRun.' >926.500: DoInstallation: ExConditionalRunInfProcess failed while durring >EXECUTE_AFTERINSTALL. >926.500: Service Pack 3 Setup encountered an error: An error in updating >your system has occurred. >936.984: Unregistration of sprecovr successful >937.000: An error in updating your system has occurred. > >Select 'OK' to undo the changes that have been made. >1144.469: Message displayed to the user: An error in updating your system >has occurred. > >Select 'OK' to undo the changes that have been made. >1144.469: User Input: OK >1144.469: Starting process: >C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z >1653.640: Software Update Rollback has completed with return code 0xbc2. >This rollback requires a reboot. >1653.672: Service Pack 3 installation did not complete. > >Windows XP has been partially updated and may not work properly. >1657.109: Message displayed to the user: Service Pack 3 installation did not >complete. > >Windows XP has been partially updated and may not work properly. >1657.109: User Input: OK >1657.109: Update.exe extended error code = 0xf070 >1657.109: Update.exe return code was masked to 0x643 for MSI custom action >compliance. >Shutdown Initiated in Self Extractor >*** > > > >
From: DanP on 18 May 2008 18:04
This looked very promising, but didn't work. "ANONYMOUS" wrote: > If you want trouble free installation of SP3, then I suggest download > the full-file version of SP3 > <http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en>, > then go off-line (i.e. unplug the cable from modem/lan), reboot the > system in SAFE MODE, Install the SP3 (the file you just downloaded), > reboot the system normally, problem solved!! > > To go into SAFE MODE, you need to press F8 key when booting so that > black screen with DOS-Like characters appear where you can use arrow > keys to go to the first item SAFE MODE. > > Hth > > > DanP wrote: > > >I am having trouble installing Windows XP SP3 and other MS updates. I have > >read http://support.microsoft.com/kb/950717/ and tried many options through > >out the document and links with no success. I have Norton Internet security > >that I disabled and stopped programs that run during startup like AOL IM… It > >looks like it gets through the upgrade and fails at the end. > > > >Any help appreciated!!! > > > > > >These are some errors in the svcpack.log file > > > >[svcpack.log] > >4.765: > >================================================================================ > >4.765: 2008/05/17 15:57:48.046 (local) > >4.765: c:\8201d70936fc5c831dbd68\i386\update\update.exe (version 6.3.13.0) > >4.843: Service Pack started with following command line: > >4.859: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > >error 0x2 > > > >5.171: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not > >Present > > > >5.171: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not > >Equal To Specified Value > > > >64.906: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with > >error 0x2 > >64.906: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with > >error 0x2 > >64.906: DoInstallation: CleanPFR failed: 0x2 > >64.906: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with > >error 0x2 > > > > > >65.140: > >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media > >Player is Not Equal To Specified Value > > > >65.156: Second Condition in MediaCenter.Condition.Section Failed > >65.156: Condition Check for Line 1 of MediaCenter.ExtendedConditional > >returned FALSE > >65.156: Ident is Present > >65.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Not > >Equal To Specified Value > >65.156: Second Condition in MediaCenter.Condition.Section Failed > >65.156: Condition Check for Line 1 of > >MediaCenter.CopyAlways.ExtendedConditional returned FALSE > >65.156: Windows Media Player is Present > >65.156: > >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media > >Player is Not Equal To Specified Value > > > >65.156: SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is not > >Present > >65.156: First Condition in Non.WMP.Restore.Condition.Section Succeeded > >65.156: N is Not Present > >65.156: Fist Condition in N.FileOp.Condition.Section Failed > >65.171: > >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media > >Player is Not Equal To Specified Value > >65.171: Fist Condition in KN.Condition.Section Failed > >65.171: Condition Check for Line 1 of > >KN.Help.ExtendedConditional.Professional returned FALSE > >65.171: N is Not Present > > > >65.171: > >SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media > >Player is Not Equal To Specified Value > > > >65.203: Second Condition in > >IE.AdditionalSettings.LessThan7.Condition.Section Failed > >65.203: Condition Check for Line 1 of > >IE.AdditionalSettings.ExtendedConditional.Professional returned FALSE > >65.203: N is Not Present > > > > > >81.406: > >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT > >trusts inf c:\windows\inf\oem8.inf of device > >PCI\VEN_8086&DEV_29A1&SUBSYS_00000000&REV_02\3&172E68DD&0&08 > >92.515: OEM file scan used 21265 ticks > >135.734: c:\windows\system32\drivers\nv4_mini.sys is in the list of oem > >drivers...skipping copy! > >135.734: c:\windows\system32\nv4_disp.dll is in the list of oem > >drivers...skipping copy! > >162.656: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem > >drivers...skipping copy! > >162.656: c:\windows\system32\mdmxsdk.dll is in the list of oem > >drivers...skipping copy! > >216.828: AnalyzePhaseOne: used 145578 ticks > >216.828: AnalyzeComponents: Hotpatch analysis disabled; skipping. > >216.828: AnalyzeComponents: Hotpatching is disabled. > >216.828: FindFirstFile c:\windows\$hf_mig$\*.* > >217.687: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > >218.125: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > >218.578: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > >219.500: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > > > >Bunch more of these lines > > > >220.734: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > >220.734: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > >220.921: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > >220.984: Service Pack 3 Setup encountered an error: The update.ver file is > >not correct. > >221.078: Failed to open c:\windows\$hf_mig$\KB904706\update\updatebr.inf > >221.156: Failed to open c:\windows\$hf_mig$\KB912945\update\updatebr.inf > >221.156: Failed to open c:\windows\$hf_mig$\KB918899\update\updatebr.inf > >221.296: Failed to open c:\windows\$hf_mig$\KB928090\update\updatebr.inf > >221.296: Failed to open c:\windows\$hf_mig$\KB929338\update\updatebr.inf > > > > Bunch more of these lines > > > >221.421: Failed to open c:\windows\$hf_mig$\KB944533\update\updatebr.inf > >221.421: Failed to open c:\windows\$hf_mig$\KB944533-IE7\update\updatebr.inf > >221.437: Failed to open c:\windows\$hf_mig$\KB947864\update\updatebr.inf > >221.453: Failed to open c:\windows\$hf_mig$\KB950749\update\updatebr.inf > >221.453: Analyzing Devices... > > > >================================================================================ > > > >455.531: Copied file: C:\WINDOWS\system32\spmsg.dll > >459.218: PFE2: Per File Exceptions will not be used. > >462.828: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat with error 0x57 > >462.828: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\Tmp.0.wmerrenu.cat with error 0x80092004 > >463.046: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat with error 0x57 > >463.078: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\Tmp.0.ntprint.cat with error 0x80092004 > >466.687: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat with error 0x57 > >466.781: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\Tmp.0.nt5.cat with error 0x80092004 > >475.937: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat with error 0x57 > > > >Bunch more of these lines > > > >38EE-11D1-85E5-00C04FC295EE}\spdelta.cat with error 0x57 > >492.484: GetCatVersion: Failed to retrieve version information from > >C:\WINDOWS\spdelta.cat with error 0x80092004 > >498.171: Registering spuninst.exe for recovery successful. > > > >========================================================================= > > > >803.953: Copied file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll > >808.140: DoInstallation: Installing assemblies with source root path: > >c:\180f8457e9590f773d\i386\ > >811.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > >812.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > >812.312: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > >812.594: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > >812.797: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 > >812.797: Num Ticks for Copying files : 379782 > > > > > >926.500: ExConditionalRunInfProcesses: Error 0x1 while running processes in > >section 'ToGac.RunProcess.ProcessesToRun.' > >926.500: DoInstallation: ExConditionalRunInfProcess failed while durring > >EXECUTE_AFTERINSTALL. > >926.500: Service Pack 3 Setup encountered an error: An error in updating > >your system has occurred. > >936.984: Unregistration of sprecovr successful > >937.000: An error in updating your system has occurred. > > > >Select 'OK' to undo the changes that have been made. > >1144.469: Message displayed to the user: An error in updating your system > >has occurred. > > > >Select 'OK' to undo the changes that have been made. > >1144.469: User Input: OK > >1144.469: Starting process: > >C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z > >1653.640: Software Update Rollback has completed with return code 0xbc2. > >This rollback requires a reboot. > >1653.672: Service Pack 3 installation did not complete. > > > >Windows XP has been partially updated and may not work properly. > >1657.109: Message displayed to the user: Service Pack 3 installation did not > >complete. > > > >Windows XP has been partially updated and may not work properly. > >1657.109: User Input: OK > >1657.109: Update.exe extended error code = 0xf070 > >1657.109: Update.exe return code was masked to 0x643 for MSI custom action > >compliance. > >Shutdown Initiated in Self Extractor > >*** > > > > > > > > > |