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From: Robert J. Stevens on 29 Apr 2010 14:11
I am trying to fix a problem with a Friends Laptop. She was trying to
download an Add-on to Firefox and now She can't get to most URL's except
a couple she had booked marked. Something is blocking. I back off all
the Controls in IE6 and dropped the Firewall. I found a copy of Sygate
Personal Firewall and removed it.
I was able to access sites using an updated copy of Firefox 3.6.3 but
Only from the Administrators Logon
If I use Her login neither Firefox or IE can access most URL's
TIA
Bob
From: John Wunderlich on 29 Apr 2010 15:34
"Robert J. Stevens" <ztrebora(a)execpc.com> wrote in
news:WNOdnQqQhb18VkTWnZ2dnUVZ_rmdnZ2d(a)posted.choiceonecommunications:

> I am trying to fix a problem with a Friends Laptop. She was trying
> to download an Add-on to Firefox and now She can't get to most
> URL's except a couple she had booked marked. Something is
> blocking. I back off all the Controls in IE6 and dropped the
> Firewall. I found a copy of Sygate Personal Firewall and removed
> it. I was able to access sites using an updated copy of Firefox
> 3.6.3 but Only from the Administrators Logon
> If I use Her login neither Firefox or IE can access most URL's
> TIA
> Bob
>

Can you access sites if you start IE or Firefox in "Safe Mode"
IE: (Should work for IE7 +; Not sure about IE6)
Start->Programs->Accessories->System Tools->InternetExplorer (No Addons)
Firefox:
Start->Programs->Mozilla Firefox-> Mozilla Firefox (Safe Mode)

Barring that, can you access the sites if you start your computer
in safe mode?

HTH,
John
From: Robert J. Stevens on 30 Apr 2010 07:40
John Wunderlich wrote:
> "Robert J. Stevens" <ztrebora(a)execpc.com> wrote in
> news:WNOdnQqQhb18VkTWnZ2dnUVZ_rmdnZ2d(a)posted.choiceonecommunications:
>> am trying to fix a problem with a Friends Laptop. She was trying
>> to download an Add-on to Firefox and now She can't get to most
>> URL's except a couple she had booked marked. Something is
>> blocking. I back off all the Controls in IE6 and dropped the
>> Firewall. I found a copy of Sygate Personal Firewall and removed
>> it. I was able to access sites using an updated copy of Firefox
>> 3.6.3 but Only from the Administrators Logon
>> If I use Her login neither Firefox or IE can access most URL's
>> TIA
>> Bob
> Can you access sites if you start IE or Firefox in "Safe Mode"
> IE: (Should work for IE7 +; Not sure about IE6)
> Start->Programs->Accessories->System Tools->InternetExplorer (No Addons)
> Firefox:
> Start->Programs->Mozilla Firefox-> Mozilla Firefox (Safe Mode)
> Barring that, can you access the sites if you start your computer
> in safe mode?
> HTH,
> John
>
John;
I found the Problem. The profile for that USER Got Hosed. I renamed it
and then created a new one by Logging on again then copied all the
Folders over and VOILA. Up & Running again
Thanks
Bob
From: John Wunderlich on 30 Apr 2010 15:26
"Robert J. Stevens" <ztrebora(a)execpc.com> wrote in
news:D8adne3SR5k5XEfWnZ2dnUVZ_qOdnZ2d(a)posted.choiceonecommunications:

> John Wunderlich wrote:
>> "Robert J. Stevens" <ztrebora(a)execpc.com> wrote in
>> news:WNOdnQqQhb18VkTWnZ2dnUVZ_rmdnZ2d(a)posted.choiceonecommunicatio
>> ns:
>>> am trying to fix a problem with a Friends Laptop. She was trying
>>> to download an Add-on to Firefox and now She can't get to most
>>> URL's except a couple she had booked marked. Something is
>>> blocking. I back off all the Controls in IE6 and dropped the
>>> Firewall. I found a copy of Sygate Personal Firewall and removed
>>> it. I was able to access sites using an updated copy of Firefox
>>> 3.6.3 but Only from the Administrators Logon
>>> If I use Her login neither Firefox or IE can access most URL's
>>> TIA
>>> Bob
>> Can you access sites if you start IE or Firefox in "Safe Mode"
>> IE: (Should work for IE7 +; Not sure about IE6)
>> Start->Programs->Accessories->System Tools->InternetExplorer (No
>> Addons) Firefox:
>> Start->Programs->Mozilla Firefox-> Mozilla Firefox (Safe Mode)
>> Barring that, can you access the sites if you start your computer
>> in safe mode?
>> HTH,
>> John
>>
> John;
> I found the Problem. The profile for that USER Got Hosed. I
> renamed it and then created a new one by Logging on again then
> copied all the Folders over and VOILA. Up & Running again
> Thanks
> Bob
>

Good to know. Thanks for the feedback.
-- John
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