Update that do not install
in [Windows Update]
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From: MowGreen on 3 Dec 2009 14:31 You're mowst welcome. Glad to hear that the updates finally installed. If this were my system the next step would be to run Malwarebytes Anti-malware to ensure there are no "bad" files present (eg. malware): http://www.malwarebytes.org/ Have it remove anything detected. Next, configure the installed antivirus/security suite to not scan nor realtime monitor the locations shown in this MSKB: Virus scanning recommendations for computers that are running Windows Server 2008 R2, Windows Server 2008, Windows Server 2003, Windows 2000, Windows XP, Windows Vista, or Windows 7 http://support.microsoft.com/kb/822158 Then run this MS Fixit: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Run the Fixit in it's Aggressive mode and then restart the system. It will do all of the steps in the " Let me fix it myself " section. The system must be connected to the internet so that all steps can be done. You should be good to go after that. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" canswp wrote: > I installed, ran CCleaner, rebooted hoping that would fix the problem, but I > still had no luck. Today I tried again and the updates downloaded fine. > > > So the issue is fixed- thanks for your time in try to help me resolve this. > > Just an FYI for Mow--- the log message about the scheduled to install the > next day showed up for every day that I tried to install it. > > "MowGreen" wrote: > > >>The WindowsUpdate.log shows no errors. It's showing that the updates are >>pending to install at 5:00 PM today, your local time. >> >>Did you do *any* of the steps that PABear recommended or did you just >>try to contact MS ? >> >> >>MowGreen >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >>banthecheck.com >>"Security updates should *never* have *non-security content* prechecked" >> >> >> >>canswp wrote: >> >> >>>Just an FYI >>> >>> >>>I have tried posting at the site >>>https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 that PAB >>>directed me to but for two days I keep getting this message >>> >>>Error: >>> Our system is not responding right now. We apologize for the >>>inconvenience. Our technical team has been alerted and is working on >>>resolving the problem. >>> >>>To get support, use one of the following options: >>> >>>* Click the back button and try a different support option.* Click the back >>>button and try to continue in a few minutes.- >>>* Call 1-800-MICROSOFT (1-800-642-7676). >>> >>> >>> >>> >>>"MowGreen" wrote: >>> >>> >>> >>>>The WindowsUpdate.log opens with Notepad. >>>>Please follow the advice in PABear's post to ensure that malware has not >>>>taken control of your computer. >>>> >>>> >>>>MowGreen >>>>=============== >>>> *-343-* FDNY >>>>Never Forgotten >>>>=============== >>>> >>>>banthecheck.com >>>>"Security updates should *never* have *non-security content* prechecked" >>>> >>>> >>>> >>>> >>>>canswp wrote: >>>> >>>> >>>> >>>>>Nothing happens when I try the Shortcut in the start menu. No page checking >>>>>for updates comes up. The update icon keeps returning to my taskbar and I do >>>>>try to install it but always with a failure. >>>>> >>>>> >>>>>When trying to run windowsupdate.log I get a message saying >>>>> >>>>>"Windows cannot open this file" , then directing me to a site to look up a >>>>>program to open it. >>>>> >>>>>There it says >>>>> >>>>>"Windows has the following information about this file type. This page will >>>>>help you find software needed to open your file. >>>>> >>>>> >>>>> >>>>>File Type: Unknown >>>>> >>>>> >>>>> >>>>>Description: Windows does not recognize this file type. >>>>> >>>>>You may search the following Web site for related software and information: >>>>> >>>>> >>>>>Search the web " >>>>> >>>>>I'm starting to think something is messed up.... >>>>> >>>>> >>>>>"MowGreen" wrote: >>>>> >>>>> >>>>> >>>>> >>>>>>Try another attempt at updating by clicking the Windows Update shortcut >>>>>>on the Start Menu, please. When/if it fails, close Internet Explorer. >>>>>>Open the WindowsUpdate.log and scroll all the way to the bottom. >>>>>>Please copy and paste the **last** 50 or so lines into your reply: >>>>>> >>>>>>How to read the Windowsupdate.log file >>>>>>http://support.microsoft.com/kb/902093 >>>>>> >>>>>>MowGreen >>>>>>=============== >>>>>>*-343-* FDNY >>>>>>Never Forgotten >>>>>>=============== >>>>>> >>>>>>banthecheck.com >>>>>>"Security updates should *never* have *non-security content* prechecked" >>>>>> >>>>>> >>>>>> >>>>>>canswp wrote: >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>Re: Updates KN973687 and KN976098 >>>>>>> >>>>>>>Running: Windows XP Media Center Edition >>>>>>> Version 2002 >>>>>>> Service Pack 3 >>>>>>> >>>>>>>I click the Update icon on my taskbar and the download appears to start but >>>>>>>then I get a message saying they failed to install. No error number. >>>>>>>I tried to get them from the Update website but that page just seems to hang >>>>>>>up. Or maybe I am too impatient, but I wait 5 minutes and it is still >>>>>>>searching. >>>>>> >>>>>>. >>>>>> >>>> >>>>. >>>> >> >>. >> |