Updates not installing.
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From: peglegjim08 on 29 Nov 2009 11:49 "Kipper" wrote: > Thanks guys - it worked a treat. I know what to do in future. > > "MowGreen" <mowgreen(a)nowandzen.com> wrote in message > news:etp$RJ8ZKHA.1592(a)TK2MSFTNGP06.phx.gbl... > > Yep, do as Bill suggested. Other folks with the 646 error were able to > > resolve it by doing a manual download and installation of the problematic > > updates. > > > > MowGreen > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > banthecheck.com > > "Security updates should *never* have *non-security content* prechecked" > > > > > > > > Kipper wrote: > > > >> I get the same error code for all of them - 646. Sorry I meant to ut > >> that in the original message. I will try going to the Microsoft Download > >> Centre as Bill suggests. > >> "MowGreen" <mowgreen(a)nowandzen.com> wrote in message > >> news:uBIhx96ZKHA.5544(a)TK2MSFTNGP02.phx.gbl... > >> > >>> Crossposted to: Windows Update newsgroup - > >>> news://msnews.microsoft.com/microsoft.public.windowsupdate > >>> > >>> Reply to *Windows Update NG*, please, as the Microsoft Update Catalog > >>> newsgroup deals with issues related to the MU Catalog. > >>> Just click the news link to set up the WU NG in Windows Mail. > >>> > >>> Have you checked to see if any error codes are generated, Kipper ? > >>> Open Windows Update in the Control Panel. > >>> Click the 'View update history' link. > >>> For the KBs you've listed, check to see what their Status shows. > >>> They should show as Failed. > >>> Then *right* click on them and choose 'View details'. > >>> The error code (s) are next to 'Error details'. > >>> > >>> > >>> MowGreen > >>> =============== > >>> *-343-* FDNY > >>> Never Forgotten > >>> =============== > >>> > >>> banthecheck.com > >>> "Security updates should *never* have *non-security content* prechecked" > >>> > >>> > >>> > >>> Kipper wrote: > >>> > >>>> I am running Windows Vista Home edition and Office 2007. The following > >>>> updates > >>>> KB 975960, KB 974561, KB 973704, KB 973593 and KB 973636 have > >>>> downloaded to my computer but will not install. Each time I switch > >>>> they try to install but then I get message saying that they failed to > >>>> install. I have searched high and low for some answers and tried all > >>>> sorts of remedy's suggested by people trying to help but nothing seems > >>>> to work. I have even tried to contact microsoft, but I ended up going > >>>> round in circles and ending up where I started without having achieved > >>>> anything. Can anyone help please? > >> > . >
From: peglegjim08 on 29 Nov 2009 11:54 I am also having trouble installing KB973704. My computer is set to receive automatic updates and has worked fine previously. The notification icon for new updates appears in the icon tray but the update will not install. An error message staes: "The detection failed. The installation database may be corrupted". I have tried installing manually from the update website to no avail.??? "Kipper" wrote: > Thanks guys - it worked a treat. I know what to do in future. > > "MowGreen" <mowgreen(a)nowandzen.com> wrote in message > news:etp$RJ8ZKHA.1592(a)TK2MSFTNGP06.phx.gbl... > > Yep, do as Bill suggested. Other folks with the 646 error were able to > > resolve it by doing a manual download and installation of the problematic > > updates. > > > > MowGreen > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > banthecheck.com > > "Security updates should *never* have *non-security content* prechecked" > > > > > > > > Kipper wrote: > > > >> I get the same error code for all of them - 646. Sorry I meant to ut > >> that in the original message. I will try going to the Microsoft Download > >> Centre as Bill suggests. > >> "MowGreen" <mowgreen(a)nowandzen.com> wrote in message > >> news:uBIhx96ZKHA.5544(a)TK2MSFTNGP02.phx.gbl... > >> > >>> Crossposted to: Windows Update newsgroup - > >>> news://msnews.microsoft.com/microsoft.public.windowsupdate > >>> > >>> Reply to *Windows Update NG*, please, as the Microsoft Update Catalog > >>> newsgroup deals with issues related to the MU Catalog. > >>> Just click the news link to set up the WU NG in Windows Mail. > >>> > >>> Have you checked to see if any error codes are generated, Kipper ? > >>> Open Windows Update in the Control Panel. > >>> Click the 'View update history' link. > >>> For the KBs you've listed, check to see what their Status shows. > >>> They should show as Failed. > >>> Then *right* click on them and choose 'View details'. > >>> The error code (s) are next to 'Error details'. > >>> > >>> > >>> MowGreen > >>> =============== > >>> *-343-* FDNY > >>> Never Forgotten > >>> =============== > >>> > >>> banthecheck.com > >>> "Security updates should *never* have *non-security content* prechecked" > >>> > >>> > >>> > >>> Kipper wrote: > >>> > >>>> I am running Windows Vista Home edition and Office 2007. The following > >>>> updates > >>>> KB 975960, KB 974561, KB 973704, KB 973593 and KB 973636 have > >>>> downloaded to my computer but will not install. Each time I switch > >>>> they try to install but then I get message saying that they failed to > >>>> install. I have searched high and low for some answers and tried all > >>>> sorts of remedy's suggested by people trying to help but nothing seems > >>>> to work. I have even tried to contact microsoft, but I ended up going > >>>> round in circles and ending up where I started without having achieved > >>>> anything. Can anyone help please? > >> > . >
From: MowGreen on 1 Dec 2009 13:47 From: http://support.microsoft.com/kb/973704 " How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts. " MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" peglegjim08 wrote: > I am also having trouble installing KB973704. My computer is set to receive > automatic updates and has worked fine previously. The notification icon for > new updates appears in the icon tray but the update will not install. An > error message staes: "The detection failed. The installation database may > be corrupted". I have tried installing manually from the update website to > no avail.??? >
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