From: Mandy on
I installed Windows 7 Ultimate (32 bit version), and now I can't sync my HTC
smartphone with my PC. Worked fine previously with Win 7 Home Premium, but
now whenever I try and use/install Windows Mobile Device Centre, I get an
error message saying WMDC can't be installed because one or more Windows
components are missing.
I've tried:
restarting and reconnecting my smartphone
rebooting my PC and reconnecting phone
installing windows updates
donwloading WMDC 6.1 and re-installing - all with same result

where do I find the missing Windows components to make WMDC work?

Mandy

From: Milly Staples [MVP - Outlook] on
Try posting this in a Windows 7 group as it is not related to Microsoft
Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mandy asked:

| I installed Windows 7 Ultimate (32 bit version), and now I can't sync
| my HTC smartphone with my PC. Worked fine previously with Win 7 Home
| Premium, but now whenever I try and use/install Windows Mobile Device
| Centre, I get an error message saying WMDC can't be installed because
| one or more Windows components are missing.
| I've tried:
| restarting and reconnecting my smartphone
| rebooting my PC and reconnecting phone
| installing windows updates
| downloading WMDC 6.1 and re-installing - all with same result
|
| where do I find the missing Windows components to make WMDC work?
|
| Mandy