What is HKLMU.exe
in [Windows XP]
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From: ICU on 15 Oct 2009 17:49 Thanks for the reply. Well I do have a virus program running and kept up to date and I do keep WinXP uptodate and yes the procedures sound long and complex, unfortunately a local or independant computer repair shop visit is not just not in the cards for a number of reasons. Thanks for the reply. ICU "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in news:eKMQNbcTKHA.5052(a)TK2MSFTNGP05.phx.gbl: > You are seeing the effects of a hijackware infection! > > NB: If you had no anti-virus application installed or the subscription > had expired *when the machine first got infected* and/or your > subscription has since expired and/or the machine's not been kept > fully-patched at Windows Update, don't waste your time with any of the > below: Format & reinstall Windows. A Repair Install will NOT help! > > 1. See if you can download/run the MSRT manually: > http://www.microsoft.com/security/malwareremove/default.mspx > > NB: Run the FULL scan, not the QUICK scan! You may need to download > the MSRT on a non-infected machine, then transfer MRT.EXE to the > infected machine and rename it to SCAN.EXE before running it. > > 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan > (only!) in Safe Mode with Networking, if need be: > http://onecare.live.com/site/en-us/center/howsafe.htm > > 2b. Vista or Win7=> Run this scan instead: > http://onecare.live.com/site/en-us/center/whatsnew.htm > > 3. Run a /thorough/ check for hijackware, including posting requested > logs in an appropriate forum, not here. > > Checking for/Help with Hijackware: > � http://aumha.net/viewtopic.php?f=30&t=4075 > > � http://mvps.org/winhelp2002/unwanted.htm > � http://inetexplorer.mvps.org/tshoot.html > � http://www.mvps.org/sramesh2k/Malware_Defence.htm > � http://www.elephantboycomputers.com/page2.html#Removing_Malware > > **Chances are you will need to seek expert assistance in > http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, > http://www.spywarewarrior.com/viewforum.php?f=5, > http://www.dslreports.com/forum/cleanup, > http://www.bluetack.co.uk/forums/index.php, > http://aumha.net/viewforum.php?f=30 or other appropriate forums.** > > If these procedures look too complex - and there is no shame in > admitting this isn't your cup of tea - take the machine to a local, > reputable and independent (i.e., not BigBoxStoreUSA) computer repair > shop.
From: PA Bear [MS MVP] on 15 Oct 2009 20:36 YW. Obviously your AV app isn't up to snuff and it's totally disable now. Microsoft PCSafety provides home users (only) with no-charge support to deal with malware infections such as viruses, spyware (including unwanted software), and adware. https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 ICU wrote: > Thanks for the reply. > > Well I do have a virus program running and kept up to date and I do keep > WinXP uptodate and yes the procedures sound long and complex, > unfortunately a local or independant computer repair shop visit is not > just not in the cards for a number of reasons. > Thanks for the reply. > > ICU > > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in > news:eKMQNbcTKHA.5052(a)TK2MSFTNGP05.phx.gbl: > >> You are seeing the effects of a hijackware infection! >> >> NB: If you had no anti-virus application installed or the subscription >> had expired *when the machine first got infected* and/or your >> subscription has since expired and/or the machine's not been kept >> fully-patched at Windows Update, don't waste your time with any of the >> below: Format & reinstall Windows. A Repair Install will NOT help! >> >> 1. See if you can download/run the MSRT manually: >> http://www.microsoft.com/security/malwareremove/default.mspx >> >> NB: Run the FULL scan, not the QUICK scan! You may need to download >> the MSRT on a non-infected machine, then transfer MRT.EXE to the >> infected machine and rename it to SCAN.EXE before running it. >> >> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan >> (only!) in Safe Mode with Networking, if need be: >> http://onecare.live.com/site/en-us/center/howsafe.htm >> >> 2b. Vista or Win7=> Run this scan instead: >> http://onecare.live.com/site/en-us/center/whatsnew.htm >> >> 3. Run a /thorough/ check for hijackware, including posting requested >> logs in an appropriate forum, not here. >> >> Checking for/Help with Hijackware: >> � http://aumha.net/viewtopic.php?f=30&t=4075 >> >> � http://mvps.org/winhelp2002/unwanted.htm >> � http://inetexplorer.mvps.org/tshoot.html >> � http://www.mvps.org/sramesh2k/Malware_Defence.htm >> � http://www.elephantboycomputers.com/page2.html#Removing_Malware >> >> **Chances are you will need to seek expert assistance in >> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, >> http://www.spywarewarrior.com/viewforum.php?f=5, >> http://www.dslreports.com/forum/cleanup, >> http://www.bluetack.co.uk/forums/index.php, >> http://aumha.net/viewforum.php?f=30 or other appropriate forums.** >> >> If these procedures look too complex - and there is no shame in >> admitting this isn't your cup of tea - take the machine to a local, >> reputable and independent (i.e., not BigBoxStoreUSA) computer repair >> shop.
From: Ken Blake, MVP on 15 Oct 2009 21:46 On 15 Oct 2009 21:49:04 GMT, ICU <ICU(a)Nowhere.com> wrote: > > Thanks for the reply. > > Well I do have a virus program running Then you are in serious trouble. It's far better to have an *anti*-virus program running. Or if you meant you had an anti-virus program running, please tell us which one it is. They are far from being equally good, and the two most well-known, Norton and McAfee, are the worst of them. It sounds very much like you are infected. > and kept up to date and I do keep > WinXP uptodate and yes the procedures sound long and complex, > unfortunately a local or independant computer repair shop visit is not > just not in the cards for a number of reasons. > Thanks for the reply. > > ICU > > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in > news:eKMQNbcTKHA.5052(a)TK2MSFTNGP05.phx.gbl: > > > You are seeing the effects of a hijackware infection! > > > > NB: If you had no anti-virus application installed or the subscription > > had expired *when the machine first got infected* and/or your > > subscription has since expired and/or the machine's not been kept > > fully-patched at Windows Update, don't waste your time with any of the > > below: Format & reinstall Windows. A Repair Install will NOT help! > > > > 1. See if you can download/run the MSRT manually: > > http://www.microsoft.com/security/malwareremove/default.mspx > > > > NB: Run the FULL scan, not the QUICK scan! You may need to download > > the MSRT on a non-infected machine, then transfer MRT.EXE to the > > infected machine and rename it to SCAN.EXE before running it. > > > > 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan > > (only!) in Safe Mode with Networking, if need be: > > http://onecare.live.com/site/en-us/center/howsafe.htm > > > > 2b. Vista or Win7=> Run this scan instead: > > http://onecare.live.com/site/en-us/center/whatsnew.htm > > > > 3. Run a /thorough/ check for hijackware, including posting requested > > logs in an appropriate forum, not here. > > > > Checking for/Help with Hijackware: > > � http://aumha.net/viewtopic.php?f=30&t=4075 > > > > � http://mvps.org/winhelp2002/unwanted.htm > > � http://inetexplorer.mvps.org/tshoot.html > > � http://www.mvps.org/sramesh2k/Malware_Defence.htm > > � http://www.elephantboycomputers.com/page2.html#Removing_Malware > > > > **Chances are you will need to seek expert assistance in > > http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, > > http://www.spywarewarrior.com/viewforum.php?f=5, > > http://www.dslreports.com/forum/cleanup, > > http://www.bluetack.co.uk/forums/index.php, > > http://aumha.net/viewforum.php?f=30 or other appropriate forums.** > > > > If these procedures look too complex - and there is no shame in > > admitting this isn't your cup of tea - take the machine to a local, > > reputable and independent (i.e., not BigBoxStoreUSA) computer repair > > shop. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup
From: Jose on 15 Oct 2009 22:36 On Oct 15, 5:49 pm, ICU <I...(a)Nowhere.com> wrote: > Thanks for the reply. > > Well I do have a virus program running and kept up to date and I do keep > WinXP uptodate and yes the procedures sound long and complex, > unfortunately a local or independant computer repair shop visit is not > just not in the cards for a number of reasons. > Thanks for the reply. > > ICU > > "PA Bear [MS MVP]" <PABear...(a)gmail.com> wrote innews:eKMQNbcTKHA.5052(a)TK2MSFTNGP05.phx.gbl: > > > > > You are seeing the effects of a hijackware infection! > > > NB: If you had no anti-virus application installed or the subscription > > had expired *when the machine first got infected* and/or your > > subscription has since expired and/or the machine's not been kept > > fully-patched at Windows Update, don't waste your time with any of the > > below: Format & reinstall Windows. A Repair Install will NOT help! > > > 1. See if you can download/run the MSRT manually: > >http://www.microsoft.com/security/malwareremove/default.mspx > > > NB: Run the FULL scan, not the QUICK scan! You may need to download > > the MSRT on a non-infected machine, then transfer MRT.EXE to the > > infected machine and rename it to SCAN.EXE before running it. > > > 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan > > (only!) in Safe Mode with Networking, if need be: > >http://onecare.live.com/site/en-us/center/howsafe.htm > > > 2b. Vista or Win7=> Run this scan instead: > >http://onecare.live.com/site/en-us/center/whatsnew.htm > > > 3. Run a /thorough/ check for hijackware, including posting requested > > logs in an appropriate forum, not here. > > > Checking for/Help with Hijackware: > > http://aumha.net/viewtopic.php?f=30&t=4075 > > > http://mvps.org/winhelp2002/unwanted.htm > > http://inetexplorer.mvps.org/tshoot.html > > http://www.mvps.org/sramesh2k/Malware_Defence.htm > > http://www.elephantboycomputers.com/page2.html#Removing_Malware > > > **Chances are you will need to seek expert assistance in > >http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, > >http://www.spywarewarrior.com/viewforum.php?f=5, > >http://www.dslreports.com/forum/cleanup, > >http://www.bluetack.co.uk/forums/index.php, > >http://aumha.net/viewforum.php?f=30or other appropriate forums.** > > > If these procedures look too complex - and there is no shame in > > admitting this isn't your cup of tea - take the machine to a local, > > reputable and independent (i.e., not BigBoxStoreUSA) computer repair > > shop. Reduce the chances of malicious software by running some scans. Download, install, update and do a full scan with these free malware detection programs: Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpyware: (SAS): http://www.superantispyware.com/ These can be uninstalled later if desired.
From: ICU on 16 Oct 2009 10:00
Thanks for the reply, will check out your suggestion. ICU "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in news:u70e9kfTKHA.504(a)TK2MSFTNGP06.phx.gbl: > > YW. > > Obviously your AV app isn't up to snuff and it's totally disable now. > > Microsoft PCSafety provides home users (only) with no-charge support > to deal with malware infections such as viruses, spyware (including > unwanted software), and adware. > https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 > > > ICU wrote: >> Thanks for the reply. >> >> Well I do have a virus program running and kept up to date and I do >> keep WinXP uptodate and yes the procedures sound long and complex, >> unfortunately a local or independant computer repair shop visit is >> not just not in the cards for a number of reasons. >> Thanks for the reply. >> >> ICU >> >> >> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in >> news:eKMQNbcTKHA.5052(a)TK2MSFTNGP05.phx.gbl: >> >>> You are seeing the effects of a hijackware infection! >>> >>> NB: If you had no anti-virus application installed or the >>> subscription had expired *when the machine first got infected* >>> and/or your subscription has since expired and/or the machine's not >>> been kept fully-patched at Windows Update, don't waste your time >>> with any of the below: Format & reinstall Windows. A Repair Install >>> will NOT help! >>> >>> 1. See if you can download/run the MSRT manually: >>> http://www.microsoft.com/security/malwareremove/default.mspx >>> >>> NB: Run the FULL scan, not the QUICK scan! You may need to download >>> the MSRT on a non-infected machine, then transfer MRT.EXE to the >>> infected machine and rename it to SCAN.EXE before running it. >>> >>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan >>> (only!) in Safe Mode with Networking, if need be: >>> http://onecare.live.com/site/en-us/center/howsafe.htm >>> >>> 2b. Vista or Win7=> Run this scan instead: >>> http://onecare.live.com/site/en-us/center/whatsnew.htm >>> >>> 3. Run a /thorough/ check for hijackware, including posting >>> requested logs in an appropriate forum, not here. >>> >>> Checking for/Help with Hijackware: >>> � http://aumha.net/viewtopic.php?f=30&t=4075 >>> >>> � http://mvps.org/winhelp2002/unwanted.htm >>> � http://inetexplorer.mvps.org/tshoot.html >>> � http://www.mvps.org/sramesh2k/Malware_Defence.htm >>> � http://www.elephantboycomputers.com/page2.html#Removing_Malware >>> >>> **Chances are you will need to seek expert assistance in >>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, >>> http://www.spywarewarrior.com/viewforum.php?f=5, >>> http://www.dslreports.com/forum/cleanup, >>> http://www.bluetack.co.uk/forums/index.php, >>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.** >>> >>> If these procedures look too complex - and there is no shame in >>> admitting this isn't your cup of tea - take the machine to a local, >>> reputable and independent (i.e., not BigBoxStoreUSA) computer repair >>> shop. > |