Windows 7 fails configuring updates
in [Windows Update]
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From: MowGreen on 2 Feb 2010 17:45 You are referring to Windows 7, correct ? Did you attempt to manually download, *save*, and install the updates I previously linked you to ? MowGreen ================ * -343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked RaZ1231211 wrote: > It's already installed... > > "MowGreen" wrote: > >> 8024AFFF WU_E_AU_UNEXPECTED >> An Automatic Updates error not covered by another WU_E_AU * code >> >> 0xC004F050 The software licensing service reported that the product key >> is invalid >> >> *** Was the system upgraded to Win 7 or did it come with it already >> installed ? *** >> >> The 0xC004F050 error is most often associated with Volume License >> Activation, not standalone systems. >> >> The Version of the WU client is one version behind and should be updated >> to the current one. However, it should still be able to search for, >> download, and install updates which do not require Validation. >> In other words, *Security* updates. >> >> See if the system can install this update from the MS Download Center. >> *Save* the update. Once the download completes, close ALL open browsers >> and programs and install it: >> >> Update for Windows 7 for x64-based Systems (KB974431) >> http://www.microsoft.com/downloads/details.aspx?FamilyId=5a058f6f-c3d3-4cbb-8c6c-ac76c94d3d0e >> >> Restart if prompted to. Now then go back and see if the system can be >> Validated prior to download and *saving* - >> >> Update for Windows 7 for x64-based Systems (KB977074) >> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=86b3ede2-84ef-44a0-8084-d65af65482be >> >> >> MowGreen >> ================ >> * -343-* FDNY >> Never Forgotten >> ================ >> >> banthecheck.com >> "Security updates should *never* have *non-security content* prechecked >> >> >> >> RaZ1231211 wrote: >>> 33 updates >>> started a week ago and doesn't stop >>> txt with the info from windowsupdate.log: >>> http://www.mediafire.com/?tnzmgyzyydy >>> >>> "MowGreen" wrote: >>> >>>> RaZ123121 wrote: >>>>> Windows 7 fails configuring updates >>>>> OS: Windows 7 Ultimate 64 bit >>>>> Antivirus: Avira AntiVir Personal >>>> >>>> >>>> All updates or a specific one ? >>>> When did this issue start to occur ? >>>> >>>> >>>> Click the Start orb> type the following in the Search field >>>> windowsupdate.log >>>> >>>> Under Programs, click on windowsupdate.log >>>> Scroll all the way to the bottom of the log for the most recent entries. >>>> >>>> Copy and paste at least the last 50 or so lines of the log into your >>>> reply, please. >>>> >>>> Try to include the Version of the WU client that's installed. >>>> >>>> EX: >>>> >>>> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service >>>> startup >>>> 2010-01-27 11:12:43:833 952 d04 Service ********* >>>> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226 >>>> >>>> What you are looking for, besides the WU client Version, are FATAL or >>>> WARNING error codes: >>>> >>>> How to read the Windowsupdate.log file >>>> http://support.microsoft.com/kb/902093 >>>> >>>> >>>> MowGreen >>>> ================ >>>> * -343-* FDNY >>>> Never Forgotten >>>> ================ >>>> >>>> banthecheck.com >>>> "Security updates should *never* have *non-security content* prechecked >>>> . >>>> >> . >>
From: PA Bear [MS MVP] on 2 Feb 2010 21:31 Did you uninstall the Norton or McAfee free trial that came preinstalled on the computer and then download/run the appropriate removal tool before you installed AntiVir? cf. http://support.microsoft.com/kb/971058 RaZ123121 wrote: > Windows 7 fails configuring updates > OS: Windows 7 Ultimate 64 bit > Antivirus: Avira AntiVir Personal
From: RaZ1231211 on 3 Feb 2010 06:22 I tried to install KB974431 but it said that this is already installed "MowGreen" wrote: > You are referring to Windows 7, correct ? > Did you attempt to manually download, *save*, and install the updates I > previously linked you to ? > > MowGreen > ================ > * -343-* FDNY > Never Forgotten > ================ > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked > > > RaZ1231211 wrote: > > It's already installed... > > > > "MowGreen" wrote: > > > >> 8024AFFF WU_E_AU_UNEXPECTED > >> An Automatic Updates error not covered by another WU_E_AU * code > >> > >> 0xC004F050 The software licensing service reported that the product key > >> is invalid > >> > >> *** Was the system upgraded to Win 7 or did it come with it already > >> installed ? *** > >> > >> The 0xC004F050 error is most often associated with Volume License > >> Activation, not standalone systems. > >> > >> The Version of the WU client is one version behind and should be updated > >> to the current one. However, it should still be able to search for, > >> download, and install updates which do not require Validation. > >> In other words, *Security* updates. > >> > >> See if the system can install this update from the MS Download Center. > >> *Save* the update. Once the download completes, close ALL open browsers > >> and programs and install it: > >> > >> Update for Windows 7 for x64-based Systems (KB974431) > >> http://www.microsoft.com/downloads/details.aspx?FamilyId=5a058f6f-c3d3-4cbb-8c6c-ac76c94d3d0e > >> > >> Restart if prompted to. Now then go back and see if the system can be > >> Validated prior to download and *saving* - > >> > >> Update for Windows 7 for x64-based Systems (KB977074) > >> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=86b3ede2-84ef-44a0-8084-d65af65482be > >> > >> > >> MowGreen > >> ================ > >> * -343-* FDNY > >> Never Forgotten > >> ================ > >> > >> banthecheck.com > >> "Security updates should *never* have *non-security content* prechecked > >> > >> > >> > >> RaZ1231211 wrote: > >>> 33 updates > >>> started a week ago and doesn't stop > >>> txt with the info from windowsupdate.log: > >>> http://www.mediafire.com/?tnzmgyzyydy > >>> > >>> "MowGreen" wrote: > >>> > >>>> RaZ123121 wrote: > >>>>> Windows 7 fails configuring updates > >>>>> OS: Windows 7 Ultimate 64 bit > >>>>> Antivirus: Avira AntiVir Personal > >>>> > >>>> > >>>> All updates or a specific one ? > >>>> When did this issue start to occur ? > >>>> > >>>> > >>>> Click the Start orb> type the following in the Search field > >>>> windowsupdate.log > >>>> > >>>> Under Programs, click on windowsupdate.log > >>>> Scroll all the way to the bottom of the log for the most recent entries. > >>>> > >>>> Copy and paste at least the last 50 or so lines of the log into your > >>>> reply, please. > >>>> > >>>> Try to include the Version of the WU client that's installed. > >>>> > >>>> EX: > >>>> > >>>> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service > >>>> startup > >>>> 2010-01-27 11:12:43:833 952 d04 Service ********* > >>>> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226 > >>>> > >>>> What you are looking for, besides the WU client Version, are FATAL or > >>>> WARNING error codes: > >>>> > >>>> How to read the Windowsupdate.log file > >>>> http://support.microsoft.com/kb/902093 > >>>> > >>>> > >>>> MowGreen > >>>> ================ > >>>> * -343-* FDNY > >>>> Never Forgotten > >>>> ================ > >>>> > >>>> banthecheck.com > >>>> "Security updates should *never* have *non-security content* prechecked > >>>> . > >>>> > >> . > >> > . >
From: RaZ1231211 on 3 Feb 2010 06:24 I don't think I had a Norton or McAfee antivirus... and if I did, I didn't uninstall them. "PA Bear [MS MVP]" wrote: > Did you uninstall the Norton or McAfee free trial that came preinstalled on > the computer and then download/run the appropriate removal tool before you > installed AntiVir? > > cf. http://support.microsoft.com/kb/971058 > > > RaZ123121 wrote: > > Windows 7 fails configuring updates > > OS: Windows 7 Ultimate 64 bit > > Antivirus: Avira AntiVir Personal > > . >
From: MowGreen on 3 Feb 2010 13:30
Good, so updates are installing despite the name of the Subject you chose. Please answer this question: * Are they showing in the list of Installed Updates * Using the Windows Update applet in Control Panel, click the Installed Updates link at the bottom of the left frame. Did you attempt to install the other update I posted the link to also ? Update for Windows 7 for x64-based Systems (KB977074) http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=86b3ede2-84ef-44a0-8084-d65af65482be Was the system able to be Validated or are we going to keep going back and forth going over the steps I've previously mentioned ? MowGreen ================ * -343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked RaZ1231211 wrote: > I tried to install KB974431 but it said that this is already installed > > "MowGreen" wrote: > >> You are referring to Windows 7, correct ? >> Did you attempt to manually download, *save*, and install the updates I >> previously linked you to ? >> >> MowGreen >> ================ >> * -343-* FDNY >> Never Forgotten >> ================ >> >> banthecheck.com >> "Security updates should *never* have *non-security content* prechecked >> >> >> RaZ1231211 wrote: >>> It's already installed... >>> >>> "MowGreen" wrote: >>> >>>> 8024AFFF WU_E_AU_UNEXPECTED >>>> An Automatic Updates error not covered by another WU_E_AU * code >>>> >>>> 0xC004F050 The software licensing service reported that the product key >>>> is invalid >>>> >>>> *** Was the system upgraded to Win 7 or did it come with it already >>>> installed ? *** >>>> >>>> The 0xC004F050 error is most often associated with Volume License >>>> Activation, not standalone systems. >>>> >>>> The Version of the WU client is one version behind and should be updated >>>> to the current one. However, it should still be able to search for, >>>> download, and install updates which do not require Validation. >>>> In other words, *Security* updates. >>>> >>>> See if the system can install this update from the MS Download Center. >>>> *Save* the update. Once the download completes, close ALL open browsers >>>> and programs and install it: >>>> >>>> Update for Windows 7 for x64-based Systems (KB974431) >>>> http://www.microsoft.com/downloads/details.aspx?FamilyId=5a058f6f-c3d3-4cbb-8c6c-ac76c94d3d0e >>>> >>>> Restart if prompted to. Now then go back and see if the system can be >>>> Validated prior to download and *saving* - >>>> >>>> Update for Windows 7 for x64-based Systems (KB977074) >>>> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=86b3ede2-84ef-44a0-8084-d65af65482be >>>> >>>> >>>> MowGreen >>>> ================ >>>> * -343-* FDNY >>>> Never Forgotten >>>> ================ >>>> >>>> banthecheck.com >>>> "Security updates should *never* have *non-security content* prechecked >>>> >>>> >>>> >>>> RaZ1231211 wrote: >>>>> 33 updates >>>>> started a week ago and doesn't stop >>>>> txt with the info from windowsupdate.log: >>>>> http://www.mediafire.com/?tnzmgyzyydy >>>>> >>>>> "MowGreen" wrote: >>>>> >>>>>> RaZ123121 wrote: >>>>>>> Windows 7 fails configuring updates >>>>>>> OS: Windows 7 Ultimate 64 bit >>>>>>> Antivirus: Avira AntiVir Personal >>>>>> >>>>>> >>>>>> All updates or a specific one ? >>>>>> When did this issue start to occur ? >>>>>> >>>>>> >>>>>> Click the Start orb> type the following in the Search field >>>>>> windowsupdate.log >>>>>> >>>>>> Under Programs, click on windowsupdate.log >>>>>> Scroll all the way to the bottom of the log for the most recent entries. >>>>>> >>>>>> Copy and paste at least the last 50 or so lines of the log into your >>>>>> reply, please. >>>>>> >>>>>> Try to include the Version of the WU client that's installed. >>>>>> >>>>>> EX: >>>>>> >>>>>> 2010-01-27 11:12:43:833 952 d04 Service ** START ** Service: Service >>>>>> startup >>>>>> 2010-01-27 11:12:43:833 952 d04 Service ********* >>>>>> 2010-01-27 11:12:44:567 952 d04 Agent * WU client version 7.4.7600.226 >>>>>> >>>>>> What you are looking for, besides the WU client Version, are FATAL or >>>>>> WARNING error codes: >>>>>> >>>>>> How to read the Windowsupdate.log file >>>>>> http://support.microsoft.com/kb/902093 >>>>>> >>>>>> >>>>>> MowGreen >>>>>> ================ >>>>>> * -343-* FDNY >>>>>> Never Forgotten >>>>>> ================ >>>>>> >>>>>> banthecheck.com >>>>>> "Security updates should *never* have *non-security content* prechecked >>>>>> . >>>>>> >>>> . >>>> >> . >> |