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From: Menno Hershberger on 7 Aug 2010 04:02
Sorry. I am one and the same, I am starting to migrate to GigaNews for
this group since it is goins away soon, My default personality is Lil'
Abner in GigaNews. I try to change it back to Menno when I think of it

"PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in
news:el2eyiPNLHA.1996(a)TK2MSFTNGP06.phx.gbl:

> Who are you and what did you do with Menno Hershberger?
>
> Lil' Abner wrote:
>> It has the free version of Avast which is up to date.
>> But I fear a bug has gotten to it anyway. It seems to be OK at the
>> moment but if it comes back it'll be a wipe and reinstall. I don't do
>> repair installs anymore... never had much luck with them.
>>
>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in
>> news:uqI#fOLNLHA.4288(a)TK2MSFTNGP06.phx.gbl:
>>
>>> There is a very good chance that you are seeing the effects of a
>>> hijackware infection!
>>>
>>> NB: If you had no anti-virus application installed or the
>>> subscription had expired *when the machine first got infected*
>>> and/or your subscription has since expired and/or the machine's not
>>> been kept fully-patched at Windows Update, don't waste your time
>>> with any of the below: Format & reinstall Windows. A Repair Install
>>> will NOT help!
>>>
>>> Menno Hershberger wrote:
>>>> eMachine - Windows XP SP3
>>>> A lady brought this machine to me because it had slowed to a crawl.
>>>> Task Manager was showing high CPU usage (40%-90%) although it
>>>> didn't show what process(es) were using it. Showed System Idle
>>>> process 90-99%. Process Explorer identified the culprit as
>>>> "Hardware Interrupts". In msconfig I disabled all the startup items
>>>> and all non-Microsoft services. That didn't help. The problem did
>>>> not exist in Safe Mode. It also did not exist in normal mode if I
>>>> chose diagnostic startup in msconfig. That disables ALL services
>>>> and makes Windows useless. So I re-enabled all the Microsoft
>>>> services and the problem returned. In task manager I started
>>>> randomly killing the processes that would allow it. When I killed
>>>> wuauclt.exe the problem ceased. So I turned off Windows Update,
>>>> re-enabled all the non- Microsoft services and startup items that
>>>> had been originally enabled. Everything is still okay. So I went to
>>>> the Windows Update site to make sure
>>>> the updates were up to date, and got an error message that
>>>> automatic updates had to be turned on. So that's where I'm stuck
>>>> now. Everything is fine as long as Automatic Updates is hut off. I
>>>> tired turning it back on just to confirm that was the problem and
>>>> it went right back to the original
>>>> behavior.
>>>> Avira, Malwarebytes, SuperAntispyware were all run in Safe Mode.
>>>> SAS found a few cookies. The lady said it was working fine the
>>>> night before last and the problem started when she booted it up
>>>> this morning. Sorry I was so long winded, but I was trying to
>>>> answer all the questions that I'm bound to be asked ahead of time.
>>>> What do I do about Windows Automatic Update?
>



--
--- Long live Fat32! ---
From: PA Bear [MS MVP] on 7 Aug 2010 11:01
[Why "Lil' Abner" vs. the customary "Li'l Abner"? Is your first name
Lillian or...? <w>]

Avast is free but you must renew the registration annually: Is the
registration current?

Menno Hershberger wrote:
> Sorry. I am one and the same, I am starting to migrate to GigaNews for
> this group since it is goins away soon, My default personality is Lil'
> Abner in GigaNews. I try to change it back to Menno when I think of it
>
>> Who are you and what did you do with Menno Hershberger?
>>
>> Lil' Abner wrote:
>>> It has the free version of Avast which is up to date.
>>> But I fear a bug has gotten to it anyway. It seems to be OK at the
>>> moment but if it comes back it'll be a wipe and reinstall. I don't do
>>> repair installs anymore... never had much luck with them.
>>>
>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in
>>> news:uqI#fOLNLHA.4288(a)TK2MSFTNGP06.phx.gbl:
>>>
>>>> There is a very good chance that you are seeing the effects of a
>>>> hijackware infection!
>>>>
>>>> NB: If you had no anti-virus application installed or the
>>>> subscription had expired *when the machine first got infected*
>>>> and/or your subscription has since expired and/or the machine's not
>>>> been kept fully-patched at Windows Update, don't waste your time
>>>> with any of the below: Format & reinstall Windows. A Repair Install
>>>> will NOT help!
>>>>
>>>> Menno Hershberger wrote:
>>>>> eMachine - Windows XP SP3
>>>>> A lady brought this machine to me because it had slowed to a crawl.
>>>>> Task Manager was showing high CPU usage (40%-90%) although it
>>>>> didn't show what process(es) were using it. Showed System Idle
>>>>> process 90-99%. Process Explorer identified the culprit as
>>>>> "Hardware Interrupts". In msconfig I disabled all the startup items
>>>>> and all non-Microsoft services. That didn't help. The problem did
>>>>> not exist in Safe Mode. It also did not exist in normal mode if I
>>>>> chose diagnostic startup in msconfig. That disables ALL services
>>>>> and makes Windows useless. So I re-enabled all the Microsoft
>>>>> services and the problem returned. In task manager I started
>>>>> randomly killing the processes that would allow it. When I killed
>>>>> wuauclt.exe the problem ceased. So I turned off Windows Update,
>>>>> re-enabled all the non- Microsoft services and startup items that
>>>>> had been originally enabled. Everything is still okay. So I went to
>>>>> the Windows Update site to make sure
>>>>> the updates were up to date, and got an error message that
>>>>> automatic updates had to be turned on. So that's where I'm stuck
>>>>> now. Everything is fine as long as Automatic Updates is hut off. I
>>>>> tired turning it back on just to confirm that was the problem and
>>>>> it went right back to the original
>>>>> behavior.
>>>>> Avira, Malwarebytes, SuperAntispyware were all run in Safe Mode.
>>>>> SAS found a few cookies. The lady said it was working fine the
>>>>> night before last and the problem started when she booted it up
>>>>> this morning. Sorry I was so long winded, but I was trying to
>>>>> answer all the questions that I'm bound to be asked ahead of time.
>>>>> What do I do about Windows Automatic Update?

From: Menno Hershberger on 7 Aug 2010 12:17
I guess I've been putting the aposthrope in the wrong place for years
and you're the first to notice. Menno Hershberger is an Amish
aquaintence of mine who doesn't even have electricity, much less a
computer. I am a 73 year old male whose real names is not "lillian". Is
your real names "PA Bear"?

I keep my Avast subscription up to date.

"PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in
news:uO7DNJkNLHA.5984(a)TK2MSFTNGP06.phx.gbl:

> [Why "Lil' Abner" vs. the customary "Li'l Abner"? Is your first name
> Lillian or...? <w>]
>
> Avast is free but you must renew the registration annually: Is the
> registration current?
>
> Menno Hershberger wrote:
>> Sorry. I am one and the same, I am starting to migrate to GigaNews
>> for this group since it is goins away soon, My default personality is
>> Lil' Abner in GigaNews. I try to change it back to Menno when I think
>> of it
>>
>>> Who are you and what did you do with Menno Hershberger?
>>>
>>> Lil' Abner wrote:
>>>> It has the free version of Avast which is up to date.
>>>> But I fear a bug has gotten to it anyway. It seems to be OK at the
>>>> moment but if it comes back it'll be a wipe and reinstall. I don't
>>>> do repair installs anymore... never had much luck with them.
>>>>
>>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in
>>>> news:uqI#fOLNLHA.4288(a)TK2MSFTNGP06.phx.gbl:
>>>>
>>>>> There is a very good chance that you are seeing the effects of a
>>>>> hijackware infection!
>>>>>
>>>>> NB: If you had no anti-virus application installed or the
>>>>> subscription had expired *when the machine first got infected*
>>>>> and/or your subscription has since expired and/or the machine's
>>>>> not been kept fully-patched at Windows Update, don't waste your
>>>>> time with any of the below: Format & reinstall Windows. A Repair
>>>>> Install will NOT help!
>>>>>
>>>>> Menno Hershberger wrote:
>>>>>> eMachine - Windows XP SP3
>>>>>> A lady brought this machine to me because it had slowed to a
>>>>>> crawl. Task Manager was showing high CPU usage (40%-90%) although
>>>>>> it didn't show what process(es) were using it. Showed System Idle
>>>>>> process 90-99%. Process Explorer identified the culprit as
>>>>>> "Hardware Interrupts". In msconfig I disabled all the startup
>>>>>> items and all non-Microsoft services. That didn't help. The
>>>>>> problem did not exist in Safe Mode. It also did not exist in
>>>>>> normal mode if I chose diagnostic startup in msconfig. That
>>>>>> disables ALL services and makes Windows useless. So I re-enabled
>>>>>> all the Microsoft services and the problem returned. In task
>>>>>> manager I started randomly killing the processes that would allow
>>>>>> it. When I killed wuauclt.exe the problem ceased. So I turned off
>>>>>> Windows Update, re-enabled all the non- Microsoft services and
>>>>>> startup items that had been originally enabled. Everything is
>>>>>> still okay. So I went to the Windows Update site to make sure
>>>>>> the updates were up to date, and got an error message that
>>>>>> automatic updates had to be turned on. So that's where I'm stuck
>>>>>> now. Everything is fine as long as Automatic Updates is hut off.
>>>>>> I tired turning it back on just to confirm that was the problem
>>>>>> and it went right back to the original
>>>>>> behavior.
>>>>>> Avira, Malwarebytes, SuperAntispyware were all run in Safe Mode.
>>>>>> SAS found a few cookies. The lady said it was working fine the
>>>>>> night before last and the problem started when she booted it up
>>>>>> this morning. Sorry I was so long winded, but I was trying to
>>>>>> answer all the questions that I'm bound to be asked ahead of
>>>>>> time. What do I do about Windows Automatic Update?
>
>



--
--- Long live Fat32! ---
From: PA Bear [MS MVP] on 7 Aug 2010 15:49
Menno Hershberger wrote:
> I guess I've been putting the aposthrope in the wrong place for years
> and you're the first to notice. Menno Hershberger is an Amish
> aquaintence of mine who doesn't even have electricity, much less a
> computer. I am a 73 year old male whose real names is not "lillian". Is
> your real names "PA Bear"?

PA = Pennsylvania & I live in "PA Dutch Country" so I know lots of
Hershbergers, Masts, Stolzfusses, Martins, and Goods!

From: Milt on 9 Aug 2010 10:14
Menno,

I found a "fix" for this problem. I'm posting this in case anyone else has
this problem.

Like you, I tried the Microsoft "Fix It For Me" tool 50502 tool referenced
in Article ID: 971058, "How do I reset Windows Update components?". I ran it
in both modes and it didn't help. I then restored my computer using a back up
Norton Ghost image.

I next deleted the Microsoft update, KB2286198 using "Add/Remove Programs".
And reinstalled the update using "Microsoft Update" site, not the tray icon I
had used the first time I installed it.

Doing this fixed the problem. I had the same problem on my two of my other
computers. The fix also repaired them.

It seems that there was something about the original update, which I had
installed on Aug. 5, that conflicted with my computers. Removing it and
reinstalling it on Aug. 8 corrected the problems.

Milt



"Menno Hershberger" wrote:

> eMachine - Windows XP SP3
> A lady brought this machine to me because it had slowed to a crawl. Task
> Manager was showing high CPU usage (40%-90%) although it didn't show what
> process(es) were using it. Showed System Idle process 90-99%. Process
> Explorer identified the culprit as "Hardware Interrupts". In msconfig I
> disabled all the startup items and all non-Microsoft services. That didn't
> help. The problem did not exist in Safe Mode. It also did not exist in
> normal mode if I chose diagnostic startup in msconfig. That disables ALL
> services and makes Windows useless. So I re-enabled all the Microsoft
> services and the problem returned. In task manager I started randomly
> killing the processes that would allow it. When I killed wuauclt.exe the
> problem ceased. So I turned off Windows Update, re-enabled all the non-
> Microsoft services and startup items that had been originally enabled.
> Everything is still okay. So I went to the Windows Update site to make sure
> the updates were up to date, and got an error message that automatic
> updates had to be turned on. So that's where I'm stuck now. Everything is
> fine as long as Automatic Updates is hut off. I tired turning it back on
> just to confirm that was the problem and it went right back to the original
> behavior.
> Avira, Malwarebytes, SuperAntispyware were all run in Safe Mode. SAS found
> a few cookies. The lady said it was working fine the night before last and
> the problem started when she booted it up this morning.
> Sorry I was so long winded, but I was trying to answer all the questions
> that I'm bound to be asked ahead of time.
> What do I do about Windows Automatic Update?
>
> --
> --- Long live Fat32! ---
> .
>
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