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From: Voodoomama on 10 Mar 2010 13:51
I am running Windows XP Professional. While trying to configure new software
I received the message that Service Pack 2 or higher was necessary. I checked
my version of Windows and it showed that service pack 2 was installed. So, I
installed Service Pack 3. When I right click on My Computer and Properties,
it shows Windows XP Professional Version 2002 Service Pack 3. However, when I
try to install the other application I still get the message that "service
pack 2 or later is required". Any help would be greatly appreciated!

From: PA Bear [MS MVP] on 10 Mar 2010 15:22
What "new software" would it be?

Is Automatic Updates enabled and is the computer fully-patched at Windows
Update?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed SP3?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Voodoomama wrote:
> I am running Windows XP Professional. While trying to configure new
> software
> I received the message that Service Pack 2 or higher was necessary. I
> checked my version of Windows and it showed that service pack 2 was
> installed. So, I installed Service Pack 3. When I right click on My
> Computer and Properties, it shows Windows XP Professional Version 2002
> Service Pack 3. However, when I try to install the other application I
> still get the message that "service pack 2 or later is required". Any help
> would be greatly appreciated!

From: Ǝиçεl on 10 Mar 2010 16:09
Service Pack 3 issues are free support issues from Microsoft.

I'd contact them directly.

<https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131>

<kibbitz>
NB: After 12 April 2010, your computer will NOT be offered ANY critical
security updates nor will Windows Update website be available until & unless
you get XP SP3 installed.
</kibbitz>-=-


Ǝиçεl
◕‿◕
-=-



"Voodoomama" wrote:

> I am running Windows XP Professional. While trying to configure new software
> I received the message that Service Pack 2 or higher was necessary. I checked
> my version of Windows and it showed that service pack 2 was installed. So, I
> installed Service Pack 3. When I right click on My Computer and Properties,
> it shows Windows XP Professional Version 2002 Service Pack 3. However, when I
> try to install the other application I still get the message that "service
> pack 2 or later is required". Any help would be greatly appreciated!
>
From: PA Bear [MS MVP] on 10 Mar 2010 21:38
No-charge support for WinXP SP3 issues ended in May 2009, Ангел.
--
~PA Bear

Ǝиçεl wrote:
> Service Pack 3 issues are free support issues from Microsoft.

From: Ǝиçεl on 11 Mar 2010 07:30
OOOppps OK thank you.

-=-


"PA Bear [MS MVP]" wrote:

> No-charge support for WinXP SP3 issues ended in May 2009, Ангел.
> --
> ~PA Bear
>
> Ǝиçεl wrote:
> > Service Pack 3 issues are free support issues from Microsoft.
>
> .
>
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