Windows XP immediately reboots after login
in [Windows Viruses]
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From: Sheila on 30 Aug 2008 23:48 PC had indicated viruses last week and tech came and cleaned it up. However, apparently there is no antivirus program installed. This week noticed appearance of Antivir08 which I thought was AV put on by tech but found out it is malware. Shortly thereafter PC cannot be booted other than safe mode because after Windows login PC immeidately reboots. I was able to get into Safe Mode and install Malawarebytes Anti-Malware (as suggested in another forum) which indicated it removed Antivir08 but the reboot problem persists. Any ideas how to solve this? Since safe mode is only option to start successfully, I cannot get to Windows updates or other installs as I get "cannot install in safe mode" errors. System is Windows XP Media Center Edition 2002 SP2 on Dell Optiplex GM-280 (Pentium 4).
From: David H. Lipman on 31 Aug 2008 00:42 From: "Sheila" <sheila(a)nospam> | PC had indicated viruses last week and tech came and cleaned it up. However, | apparently there is no antivirus program installed. This week noticed | appearance of Antivir08 which I thought was AV put on by tech but found out | it is malware. Shortly thereafter PC cannot be booted other than safe mode | because after Windows login PC immeidately reboots. | I was able to get into Safe Mode and install Malawarebytes Anti-Malware (as | suggested in another forum) which indicated it removed Antivir08 but the | reboot problem persists. Any ideas how to solve this? | Since safe mode is only option to start successfully, I cannot get to | Windows updates or other installs as I get "cannot install in safe mode" | errors. | System is Windows XP Media Center Edition 2002 SP2 on Dell Optiplex GM-280 | (Pentium 4). What happens if you create a new account, in Safe Mode, and logon to the system with said new account ? -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
From: Sheila on 31 Aug 2008 01:26 Created new account in safe mode, rebooted and tried to login. Same problem, system immeidately reboots. "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:u6$F6PyCJHA.4380(a)TK2MSFTNGP06.phx.gbl... > From: "Sheila" <sheila(a)nospam> > > > > | PC had indicated viruses last week and tech came and cleaned it up. > However, > | apparently there is no antivirus program installed. This week noticed > | appearance of Antivir08 which I thought was AV put on by tech but found > out > | it is malware. Shortly thereafter PC cannot be booted other than safe > mode > | because after Windows login PC immeidately reboots. > > | I was able to get into Safe Mode and install Malawarebytes Anti-Malware > (as > | suggested in another forum) which indicated it removed Antivir08 but the > | reboot problem persists. Any ideas how to solve this? > > | Since safe mode is only option to start successfully, I cannot get to > | Windows updates or other installs as I get "cannot install in safe mode" > | errors. > > | System is Windows XP Media Center Edition 2002 SP2 on Dell Optiplex > GM-280 > | (Pentium 4). > > > What happens if you create a new account, in Safe Mode, and logon to the > system with said > new account ? > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > >
From: jen on 31 Aug 2008 14:40 "Sheila" <sheila(a)nospam> wrote in message news:ODZjhxxCJHA.5060(a)TK2MSFTNGP03.phx.gbl... > PC had indicated viruses last week and tech came and cleaned it up. > However, apparently there is no antivirus program installed. This week > noticed appearance of Antivir08 which I thought was AV put on by tech > but found out it is malware. Shortly thereafter PC cannot be booted > other than safe mode because after Windows login PC immeidately > reboots. > I was able to get into Safe Mode and install Malawarebytes > Anti-Malware (as suggested in another forum) which indicated it > removed Antivir08 but the reboot problem persists. Any ideas how to > solve this? > Since safe mode is only option to start successfully, I cannot get to > Windows updates or other installs as I get "cannot install in safe > mode" errors. > System is Windows XP Media Center Edition 2002 SP2 on Dell Optiplex > GM-280 (Pentium 4). Wait for help (as you were told when you posted this same issue on CC) here: "You're Ready for cleaning. At CastleCops we screen all HijackThis logs for errors, out-of-date versions, unupdated operating systems, omissions and P2P applications; getting you [READY] for cleaning by our 1st Responders and Security Experts. Now you wait for one of them to come help you." http://www.castlecops.com/p1110292-Windows_XP_immediately_reboots_after_login.html -jen
From: Maurice N ~ MVP on 31 Aug 2008 19:07
Sheila, As Jen said, see the reply at CastleCops forum http://www.castlecops.com/modules.php?name=Forums&file=viewtopic&t=226180&sid=8e3797dea6f6cfdbb5ed639991226576 -- Maurice Naggar MS-MVP ----- "Sheila" <sheila(a)nospam> wrote in message news:ODZjhxxCJHA.5060(a)TK2MSFTNGP03.phx.gbl... > > > PC had indicated viruses last week and tech came and cleaned it up. However, > apparently there is no antivirus program installed. This week noticed > appearance of Antivir08 which I thought was AV put on by tech but found out > it is malware. Shortly thereafter PC cannot be booted other than safe mode > because after Windows login PC immeidately reboots. > > I was able to get into Safe Mode and install Malawarebytes Anti-Malware (as > suggested in another forum) which indicated it removed Antivir08 but the > reboot problem persists. Any ideas how to solve this? > > Since safe mode is only option to start successfully, I cannot get to > Windows updates or other installs as I get "cannot install in safe mode" > errors. > > System is Windows XP Media Center Edition 2002 SP2 on Dell Optiplex GM-280 > (Pentium 4). > > |