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From: PA Bear [MS MVP] on 23 Apr 2010 13:59
Ottmar Freudenberger wrote:
> "RonRPh" <RonRPh(a)discussions.microsoft.com> schrieb:
>
>> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3,
>> v.5
>
> Bet "version 5.5" is a typo.

+1

>> WARNING: Failed to evaluate Installed rule, updateId =
>> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
>
> http://support.microsoft.com/kb/971058/en-us may be worth trying.

+1 (assuming a functional AV app is installed)

From: RonRPh on 23 Apr 2010 19:25


"PA Bear [MS MVP]" wrote:

> Ottmar Freudenberger wrote:
> > "RonRPh" <RonRPh(a)discussions.microsoft.com> schrieb:
> >
> >> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3,
> >> v.5
> >
> > Bet "version 5.5" is a typo.
>
> +1
>
> >> WARNING: Failed to evaluate Installed rule, updateId =
> >> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
> >
> > http://support.microsoft.com/kb/971058/en-us may be worth trying.
>
> +1 (assuming a functional AV app is installed)
>
> ==================================================
Did try the reset- just the regular one- no luck. Since it is an old backup
that I'm
currently working off of ( before I switched to Norton) I would have to
think that it
is pretty much a "clean" version on Mcfee- so doing the antivirus thing does
not
seem like the answer to me but when I have some time I'll play around with
it.
> Thank You for trying to help Ron
From: PA Bear [MS MVP] on 23 Apr 2010 20:30
RonRPh wrote:
<snip>
> Did try the reset- just the regular one- no luck. Since it is an old
> backup
> that I'm
> currently working off of ( before I switched to Norton) I would have to
> think that it
> is pretty much a "clean" version on Mcfee- so doing the antivirus thing
> does
> not
> seem like the answer to me but when I have some time I'll play around with
> it.
> Thank You for trying to help.
<paste>
> Any thoughts would be appreciated.
</paste>

And then dismissed out of hand?

Could that "old backup" be horked, too? You betcha! Especially if WINVER
really reports "version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice
Pack 3."

See...

Help: I Got Hacked. Now What Do I Do?
http://technet.microsoft.com/en-us/library/cc700813.aspx

Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then format the HDD & do a clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!

HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307

After the clean install, you will have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

Tip: After getting the computer fully-patched, download/install KB971029
manually: http://support.microsoft.com/kb/971029

NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any updates, Windows Service
Packs or IE upgrades and before installing your new anti-virus application
(which will require WinXP SP3 to be installed).

Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Over & out.
--
~PA Bear

From: Ottmar Freudenberger on 24 Apr 2010 00:43
"RonRPh" <RonRPh(a)discussions.microsoft.com> schrieb:

>> > http://support.microsoft.com/kb/971058/en-us may be worth trying.

> Did try the reset- just the regular one- no luck.

You've tried the "agressive mode" too in the meantime? If not, go ahead.
Still no luck? *Uninstall* McAfee *completely* and just in case you have
a personal firewall application running in the background too, uninstall
that one too. Instead enable Windows Firewall and give Microsoft Security
Essentials a try.

Bye,
Freudi
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