XP MALWARE
in [Setup and Deployment]
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From: SILVIA on 10 Jan 2010 20:22 I GOT A MALWARE AND I CAN'T USE MY COMPUTER I TRY USING SAFEMODE AND I GET THE SAME ERROR . I NEED TO SEE IF I CAN SAFE MY FILES BEFORE I RESTORE IT. ANY SUGGESTIONS. ALSO I DON'T HAVE A RESTORE CD. WHERE CAN I GET ONE I TRY F11 TO SEE IF MY COMPUTER HAD ONE BUT NO LUCK. I TOOK IT TO BEST BUY , BUT IT WAS TO EXPENSIVE. I'M NOT WORKING RIGHT NOW SO I NEED ALL THE HELP I CAN GET THANKS SILVIA
From: Shenan Stanley on 10 Jan 2010 20:29 SILVIA wrote: > I GOT A MALWARE AND I CAN'T USE MY COMPUTER I TRY USING SAFEMODE > AND I GET THE SAME ERROR . I NEED TO SEE IF I CAN SAFE MY FILES > BEFORE I RESTORE IT. ANY SUGGESTIONS. ALSO I DON'T HAVE A RESTORE > CD. WHERE CAN I GET ONE I TRY F11 TO SEE IF MY COMPUTER HAD ONE BUT > NO LUCK. I TOOK IT TO BEST BUY , BUT IT WAS TO EXPENSIVE. I'M NOT > WORKING RIGHT NOW SO I NEED ALL THE HELP I CAN GET Silvia, There is likely a reason major publications seldom publish with all uppercase lettering. In the future you may wish to use the classic method of uppercase and lowercase lettering. So - your "Windows XP" (Windows XP _______ Edition with Service Pack _?) system has been infested/infected with some unknown malware and you are getting some error (What is the exact wording of the error you are getting?) when trying to boot into normal or safe modes? What is the make/model of the computer? Where is the original media and instructions/invoices that came with the computer in question? How about the backups of said material? How are your backups - or have you not been making periodic and consistent backups (floppy diskette copies of your personal stuff, CD/DVD copies of your stuff, external or network drive copies of your stuff and/or the whole computer, etc..)? You obviously have access to another computer - is that a safe assumption? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: David B. on 11 Jan 2010 08:58 Why is it you posted in all caps here, but 20 minutes ago when you posted you seemed to have a grasp of proper capitalization? -- -- "SILVIA" <SILVIA(a)discussions.microsoft.com> wrote in message news:B13C6BDD-BF0A-42EF-BDA3-E3EAFCBB8A9B(a)microsoft.com... >I GOT A MALWARE AND I CAN'T USE MY COMPUTER I TRY USING SAFEMODE AND I GET > THE SAME ERROR . I NEED TO SEE IF I CAN SAFE MY FILES BEFORE I RESTORE > IT. > ANY SUGGESTIONS. ALSO I DON'T HAVE A RESTORE CD. WHERE CAN I GET ONE I > TRY > F11 TO SEE IF MY COMPUTER HAD ONE BUT NO LUCK. I TOOK IT TO BEST BUY , > BUT > IT WAS TO EXPENSIVE. I'M NOT WORKING RIGHT NOW SO I NEED ALL THE HELP I > CAN > GET > > THANKS > SILVIA
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