XP SP3 patch KB958058 doesn't work
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From: Publisherman on 25 Sep 2009 10:18 I am having an issue in that roaming / mandatory profiles will not load if the user changes their password at the logon prompt after an XP Pro client is upgraded to Service Pack 3. This is a known issue and Microsoft have provided a patch unfortunately this patch doesn't work. http://support.microsoft.com/kb/958058 I install it and it shows in the add/remove window but the lsasrv.dll file hasn't changed and the flaw still exists. I've uninstalled and reapplied but it still fails to work. I have tried this on a fresh install of XP SP3 with no AV or other software, both our standard network build and an OEM build. The patch replaces the lsasrv.dll version 5.1.2600.5834 with 5.1.2600.5827 (I know it appears to be an old version). I have even replaced the file manually and it still does not work, the only way around this problem so far is to copy lsasrv.dll from an SP2 client to an SP3 client (not ideal on 500 clients). I have downloaded the hotfix twice but to no avail , can anyone suggest a way to solve this issue or a way to alert Microsoft to this issue. Thank you Grant.
From: PA Bear [MS MVP] on 25 Sep 2009 12:19 WinXP SP3 entered Extended Support phase in April 2009. For enterprise customers with an applicable contract with Microsoft, support remains available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Publisherman wrote: > I am having an issue in that roaming / mandatory profiles will not load if > the user changes their password at the logon prompt after an XP Pro client > is upgraded to Service Pack 3. This is a known issue and Microsoft have > provided a patch unfortunately this patch doesn't work. > > http://support.microsoft.com/kb/958058 > > I install it and it shows in the add/remove window but the lsasrv.dll file > hasn't changed and the flaw still exists. I've uninstalled and reapplied > but > it still fails to work. I have tried this on a fresh install of XP SP3 > with > no AV or other software, both our standard network build and an OEM build. > The patch replaces the lsasrv.dll version 5.1.2600.5834 with 5.1.2600.5827 > (I know it appears to be an old version). > I have even replaced the file manually and it still does not work, the > only > way around this problem so far is to copy lsasrv.dll from an SP2 client to > an SP3 client (not ideal on 500 clients). > > I have downloaded the hotfix twice but to no avail , can anyone suggest a > way to solve this issue or a way to alert Microsoft to this issue. > > Thank you > > Grant.
From: publisherman on 28 Sep 2009 08:43 We don't have an enterprise support contract. The patch is generally available but doesn't work I'd like to bring this to Microsoft's attention so they can fix it. I don't think I should have to pay to inform them of a faulty patch can you suggest a way that I can alert them to this issue. Thank you. "PA Bear [MS MVP]" wrote: > WinXP SP3 entered Extended Support phase in April 2009. > > For enterprise customers with an applicable contract with Microsoft, support > remains available through your usual support contacts. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com > > > Publisherman wrote: > > I am having an issue in that roaming / mandatory profiles will not load if > > the user changes their password at the logon prompt after an XP Pro client > > is upgraded to Service Pack 3. This is a known issue and Microsoft have > > provided a patch unfortunately this patch doesn't work. > > > > http://support.microsoft.com/kb/958058 > > > > I install it and it shows in the add/remove window but the lsasrv.dll file > > hasn't changed and the flaw still exists. I've uninstalled and reapplied > > but > > it still fails to work. I have tried this on a fresh install of XP SP3 > > with > > no AV or other software, both our standard network build and an OEM build. > > The patch replaces the lsasrv.dll version 5.1.2600.5834 with 5.1.2600.5827 > > (I know it appears to be an old version). > > I have even replaced the file manually and it still does not work, the > > only > > way around this problem so far is to copy lsasrv.dll from an SP2 client to > > an SP3 client (not ideal on 500 clients). > > > > I have downloaded the hotfix twice but to no avail , can anyone suggest a > > way to solve this issue or a way to alert Microsoft to this issue. > > > > Thank you > > > > Grant. > >
From: PA Bear [MS MVP] on 28 Sep 2009 14:25 After a Windows version enters Extended Support phase, such bugs are not addressed. This page displays your available, post-SP3 support options: https://support.microsoft.com/oas/default.aspx?gprid=1173&st=1 e.g., https://support.microsoft.com/oas/default.aspx?st=1&as=1&as=1&tzone=240&gprid=1173×tmp=633897337430651101&ps=1&acty=ProductList&ctl=productlist&wf=PID&trl=PID%7eProductList&c=SMC&ln=en-us&prid=3518&gsaid=185522 PS: Please don't kill the messenger. I neither work for nor represent Microsoft. publisherman wrote: > We don't have an enterprise support contract. The patch is generally > available but doesn't work I'd like to bring this to Microsoft's attention > so they can fix it. I don't think I should have to pay to inform them of a > faulty patch can you suggest a way that I can alert them to this issue. > > Thank you. > > > "PA Bear [MS MVP]" wrote: >> WinXP SP3 entered Extended Support phase in April 2009. >> >> For enterprise customers with an applicable contract with Microsoft, >> support remains available through your usual support contacts. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> Publisherman wrote: >>> I am having an issue in that roaming / mandatory profiles will not load >>> if >>> the user changes their password at the logon prompt after an XP Pro >>> client >>> is upgraded to Service Pack 3. This is a known issue and Microsoft have >>> provided a patch unfortunately this patch doesn't work. >>> >>> http://support.microsoft.com/kb/958058 >>> >>> I install it and it shows in the add/remove window but the lsasrv.dll >>> file >>> hasn't changed and the flaw still exists. I've uninstalled and reapplied >>> but >>> it still fails to work. I have tried this on a fresh install of XP SP3 >>> with >>> no AV or other software, both our standard network build and an OEM >>> build. >>> The patch replaces the lsasrv.dll version 5.1.2600.5834 with >>> 5.1.2600.5827 >>> (I know it appears to be an old version). >>> I have even replaced the file manually and it still does not work, the >>> only >>> way around this problem so far is to copy lsasrv.dll from an SP2 client >>> to >>> an SP3 client (not ideal on 500 clients). >>> >>> I have downloaded the hotfix twice but to no avail , can anyone suggest >>> a >>> way to solve this issue or a way to alert Microsoft to this issue. >>> >>> Thank you >>> >>> Grant.
From: publisherman on 29 Sep 2009 09:17
The issue was addresed pre April 2009 with a patch but the patch doesn't work, surely they should look into that right? "PA Bear [MS MVP]" wrote: > After a Windows version enters Extended Support phase, such bugs are not > addressed. > > This page displays your available, post-SP3 support options: > https://support.microsoft.com/oas/default.aspx?gprid=1173&st=1 > > e.g., > https://support.microsoft.com/oas/default.aspx?st=1&as=1&as=1&tzone=240&gprid=1173×tmp=633897337430651101&ps=1&acty=ProductList&ctl=productlist&wf=PID&trl=PID%7eProductList&c=SMC&ln=en-us&prid=3518&gsaid=185522 > > PS: Please don't kill the messenger. I neither work for nor represent > Microsoft. > > > publisherman wrote: > > We don't have an enterprise support contract. The patch is generally > > available but doesn't work I'd like to bring this to Microsoft's attention > > so they can fix it. I don't think I should have to pay to inform them of a > > faulty patch can you suggest a way that I can alert them to this issue. > > > > Thank you. > > > > > > "PA Bear [MS MVP]" wrote: > >> WinXP SP3 entered Extended Support phase in April 2009. > >> > >> For enterprise customers with an applicable contract with Microsoft, > >> support remains available through your usual support contacts. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> www.banthecheck.com > >> > >> > >> Publisherman wrote: > >>> I am having an issue in that roaming / mandatory profiles will not load > >>> if > >>> the user changes their password at the logon prompt after an XP Pro > >>> client > >>> is upgraded to Service Pack 3. This is a known issue and Microsoft have > >>> provided a patch unfortunately this patch doesn't work. > >>> > >>> http://support.microsoft.com/kb/958058 > >>> > >>> I install it and it shows in the add/remove window but the lsasrv.dll > >>> file > >>> hasn't changed and the flaw still exists. I've uninstalled and reapplied > >>> but > >>> it still fails to work. I have tried this on a fresh install of XP SP3 > >>> with > >>> no AV or other software, both our standard network build and an OEM > >>> build. > >>> The patch replaces the lsasrv.dll version 5.1.2600.5834 with > >>> 5.1.2600.5827 > >>> (I know it appears to be an old version). > >>> I have even replaced the file manually and it still does not work, the > >>> only > >>> way around this problem so far is to copy lsasrv.dll from an SP2 client > >>> to > >>> an SP3 client (not ideal on 500 clients). > >>> > >>> I have downloaded the hotfix twice but to no avail , can anyone suggest > >>> a > >>> way to solve this issue or a way to alert Microsoft to this issue. > >>> > >>> Thank you > >>> > >>> Grant. > > |