From: JB on
My laptop is crashing and I get a black screen but it is not off. In fact,
when I press the start button for more than 4 secs to switch it off, nothing
happens. I am forced to take the battery out, before it switches off.


Event viewer mentions acpiec. Could this have anything to do with the
battery?

Thank you

JB


From: EN59CVH on
It has to do with system becoming very unstable. The solution is to
reformat the HD and start all over again but before you do this, please
tell us what is the make and model of your system and how old it is. If
the HD is worn out completely then clearly you will need to buy a new
system as changing the HD of a laptop is not an easy task for a novice.

To switch off a laptop or even some desktops, you need to press the
power switch button and keep it pressed until it is switched off. This
is very normal in Windows XP and subsequent OS.

hth


JB wrote:
>
> My laptop is crashing and I get a black screen but it is not off. In fact,
> when I press the start button for more than 4 secs to switch it off, nothing
> happens. I am forced to take the battery out, before it switches off.
>
> Event viewer mentions acpiec. Could this have anything to do with the
> battery?
>
> Thank you
>
> JB
From: JB on
Hi

It's a 3 year old Toshiba Satellite P100.

The problem is that after going ito a black screen, no matter how long I
kepr the button pressed it did not switch off. Now, I have been using it
for 3 hours, without the battery, and so far all is well.

Could the battery be the problem? My first suspicion was the heating up,
but then it should switch off altogether.

JB




"EN59CVH" <EN59CVH(a)discussions.microsoft.com> escreveu na mensagem
news:4B899B98.966248BE(a)discussions.microsoft.com...
> It has to do with system becoming very unstable. The solution is to
> reformat the HD and start all over again but before you do this, please
> tell us what is the make and model of your system and how old it is. If
> the HD is worn out completely then clearly you will need to buy a new
> system as changing the HD of a laptop is not an easy task for a novice.
>
> To switch off a laptop or even some desktops, you need to press the
> power switch button and keep it pressed until it is switched off. This
> is very normal in Windows XP and subsequent OS.
>
> hth
>
>
> JB wrote:
>>
>> My laptop is crashing and I get a black screen but it is not off. In
>> fact,
>> when I press the start button for more than 4 secs to switch it off,
>> nothing
>> happens. I am forced to take the battery out, before it switches off.
>>
>> Event viewer mentions acpiec. Could this have anything to do with the
>> battery?
>>
>> Thank you
>>
>> JB


From: Paul Randall on

"EN59CVH" <EN59CVH(a)discussions.microsoft.com> wrote in message
news:4B899B98.966248BE(a)discussions.microsoft.com...
> If
> the HD is worn out completely then clearly you will need to buy a new
> system as changing the HD of a laptop is not an easy task for a novice.

I think the difficulty of replacing hard drives in laptops varies widely; it
is a real pain to do on my 2002 Sony laptop, but is quite simple on my 2005
Compaq. Take a look at this manual:
http://h10032.www1.hp.com/ctg/Manual/c00444840.pdf. See Chapter 5 for
disassembly and reassembly instructions.

-Paul Randall


From: PA Bear [MS MVP] on
See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1
in http://support.microsoft.com/kb/978307

JB wrote:
> My laptop is crashing and I get a black screen but it is not off. In
> fact,
> when I press the start button for more than 4 secs to switch it off,
> nothing
> happens. I am forced to take the battery out, before it switches off.
>
>
> Event viewer mentions acpiec. Could this have anything to do with the
> battery?
>
> Thank you
>
> JB